bluetooth has stopped working!

vanbmw · 10-30-2008, 02:48 PM

I have been using my bluetooth with my phone for months no problem. For the last week when a call comes in I answer it and then there is nothing. No sound and the person can't hear me. If I try calling, I select the number and dial and it says "connected" but I hear nothing. The person at the other side gets a call come thru but they can't hear anyone. I have tried deleted the phone and the car from both divices and then re-pair them. Still no luck. Ideas or a trip to the dealer???

EspressoBoy · 10-30-2008, 02:56 PM

Maybe, but make sure it's not the phone. Be a shame to go to the dealership only to find out a phone there works. Try another phone first? Was it an iPhone? If so, maybe reload to factory first, just to be sure.

EspressoBoy

1Ronnie · 10-30-2008, 03:15 PM

Just a "ask the obvious" question ... have you switched your phone on/off again since the problem started? My Motorola occasionally goes West on Bluetooth, and I have to reboot it to get it going again.

3toM · 10-30-2008, 03:19 PM

Like said above. Check out the phone first, see if another will work. If not, seems like something for the dealer.

vanbmw · 10-30-2008, 05:00 PM

Phone works fine...it is a Samsumg. The radio displays the signal strength and they talk to eachother. When my phone rings with an incoming call. it mutes the stereo, gives me option of "answer" but once answered there is nothing there! Conversly if I select a # to call "call home" it says connecting (and it will call my house) but I can't hear the phone ring or my wife talk once she answers. So I try again and my wife gets madder and madder every time I call back.

3toM · 10-30-2008, 05:33 PM

Sounds strange. Like somehow the audio functions of the bluetooth connection aren't working even though the connection is there. I would check with the dealer. Also, you might check if your phone is known to be compatible with BMW's bluetooth, although if it worked in the past you would think that would'nt be the issue. Here is the BMWUSA website address for bluetooth:

http://www.bmwusa.com/Standard/Conte...blePhones.aspx

bozola · 11-01-2008, 09:04 AM

Give it a windows try. Unpair and re-pair.

vanbmw · 11-01-2008, 11:22 AM

Quote:

Originally Posted by bozola

Give it a windows try. Unpair and re-pair.

Tried that too! I tried competely deleting the phone from the car and I also deleted the car from my phone. Then I re-paired them up but had the same result. I am thinking I need to get my BMW to the dealer!

wrongprotocol · 12-14-2008, 09:01 AM

I'm having the same problem - has been working fine for 5 months, yesterday it decided to stop.

In my case, I can hear the other person, but they can not hear me. It seems as if I pushed a "mute" button, but I cannot seem to find one. I tried making calls with two different phones and had the same results. (I did call different people just to make sure the problem was on my side).

I tried turning the car off and on and try again, but I didn't disconnect my battery or anything. I'm going to swing by the dealer today.

All other car-phone functions seem to work fine.

10-30-2008, 02:48 PM	#1
vanbmw Major 130 Rep 1,101 Posts Drives: 2015 Black 335i Join Date: Feb 2008 Location: Vancouver iTrader: (0)	bluetooth has stopped working! I have been using my bluetooth with my phone for months no problem. For the last week when a call comes in I answer it and then there is nothing. No sound and the person can't hear me. If I try calling, I select the number and dial and it says "connected" but I hear nothing. The person at the other side gets a call come thru but they can't hear anyone. I have tried deleted the phone and the car from both divices and then re-pair them. Still no luck. Ideas or a trip to the dealer???
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10-30-2008, 02:56 PM	#2
EspressoBoy 1addict, and proud 39 Rep 1,019 Posts Drives: BMW 135i 08 Join Date: Feb 2008 Location: Canada iTrader: (1)	Maybe, but make sure it's not the phone. Be a shame to go to the dealership only to find out a phone there works. Try another phone first? Was it an iPhone? If so, maybe reload to factory first, just to be sure. EspressoBoy
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10-30-2008, 03:15 PM	#3
1Ronnie Ronnie 15 Rep 556 Posts Drives: '08 Sedona 128i Join Date: May 2008 Location: Vancouver, BC iTrader: (0)	Just a "ask the obvious" question ... have you switched your phone on/off again since the problem started? My Motorola occasionally goes West on Bluetooth, and I have to reboot it to get it going again. __________________ "Lucy" 128i / Sedona Red / Coral Red / Premium Package / Premium Sound
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10-30-2008, 03:19 PM	#4
3toM Lieutenant 18 Rep 511 Posts Drives: 2013 335i EB Msport Join Date: Oct 2008 Location: SoCal iTrader: (0)	Like said above. Check out the phone first, see if another will work. If not, seems like something for the dealer.
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10-30-2008, 05:00 PM	#5
vanbmw Major 130 Rep 1,101 Posts Drives: 2015 Black 335i Join Date: Feb 2008 Location: Vancouver iTrader: (0)	Phone works fine...it is a Samsumg. The radio displays the signal strength and they talk to eachother. When my phone rings with an incoming call. it mutes the stereo, gives me option of "answer" but once answered there is nothing there! Conversly if I select a # to call "call home" it says connecting (and it will call my house) but I can't hear the phone ring or my wife talk once she answers. So I try again and my wife gets madder and madder every time I call back.
	Appreciate 0 Quote

10-30-2008, 05:33 PM	#6
3toM Lieutenant 18 Rep 511 Posts Drives: 2013 335i EB Msport Join Date: Oct 2008 Location: SoCal iTrader: (0)	Sounds strange. Like somehow the audio functions of the bluetooth connection aren't working even though the connection is there. I would check with the dealer. Also, you might check if your phone is known to be compatible with BMW's bluetooth, although if it worked in the past you would think that would'nt be the issue. Here is the BMWUSA website address for bluetooth: http://www.bmwusa.com/Standard/Conte...blePhones.aspx
	Appreciate 0 Quote

11-01-2008, 09:04 AM	#7
bozola Unloved BMW Addict 86 Rep 1,185 Posts Drives: Z3 Coupe, 3 318Ti Join Date: Oct 2007 Location: King County WA iTrader: (0) Garage List 1999 Z3 Coupe [10.00] 1998 318Ti [0.00] 1998 318Ti [10.00] 2008 128i [9.00]	Give it a windows try. Unpair and re-pair.
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12-14-2008, 09:01 AM	#9
wrongprotocol Private First Class 7 Rep 118 Posts Drives: 128i MT, white Join Date: May 2008 Location: west melbourne, fl iTrader: (0)	same problem I'm having the same problem - has been working fine for 5 months, yesterday it decided to stop. In my case, I can hear the other person, but they can not hear me. It seems as if I pushed a "mute" button, but I cannot seem to find one. I tried making calls with two different phones and had the same results. (I did call different people just to make sure the problem was on my side). I tried turning the car off and on and try again, but I didn't disconnect my battery or anything. I'm going to swing by the dealer today. All other car-phone functions seem to work fine.
	Appreciate 0 Quote

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