Dealership said my car doesn't need run in service

[NjSant]

I knew my car would hit the 1200 mile mark this past weekend which it did easily so i scheduled the run in service for this morning. I was unable to bring the car so my brother did me the favor, he had to do the same thing with his e92 so this is nothing new to him. Well he brought the car and the service department said there is no 1200 mile service for this car. Of course he questioned it (since we know they're wrong), talked to the M mechanic and shop foreman and they all said the same thing.

I know there's tons of threads on here about the run in service and the issues with the wrong fluids but i haven't heard this yet. These are the only explanations i can think of...

The car was at the dealership for months before the deal was made and I remember reading on here about the initial service being time dependent, 3 months after the production date, so i thought maybe the light came on while it was sitting at the dealership and they did it already but they're not saying that.

Or they're not doing it because the light isn't on telling them to even though the car has 1450 miles on it

The service light hasn't come on which is another mystery but i figured once the car has 1200 miles whats the difference.

Helpful thread
http://www.1addicts.com/forums/showt...0+mile+service

[Dan Parker]

BS by your dealer. All M cars require it. I think the most important thing is the diff fluid but oil, trans, and diff are all to be changed at or around 1200 miles.

[1SerieStud]

Originally Posted by Dan Parker

BS by your dealer. All M cars require it. I think the most important thing is the diff fluid but oil, trans, and diff are all to be changed at or around 1200 miles.

All correct with the exception of transmission fluid. The bulletin specifies that only oil and differential fluids are to be changed. Transmission fluid is to be changed on the third service (~30200 miles).

[Fundahl]

Originally Posted by 1SerieStud

All correct with the exception of transmission fluid. The bulletin specifies that only oil and differential fluids are to be changed. Transmission fluid is to be changed on the third service (~30200 miles).

This is true, saw it in the flesh.

[davett]

Originally Posted by 1SerieStud

All correct with the exception of transmission fluid. The bulletin specifies that only oil and differential fluids are to be changed. Transmission fluid is to be changed on the third service (~30200 miles).

+1 had this service done last saturday

[DriveHard]

Originally Posted by BMW1MVO

I knew my car would hit the 1200 mile mark this past weekend which it did easily so i scheduled the run in service for this morning. I was unable to bring the car so my brother did me the favor, he had to do the same thing with his e92 so this is nothing new to him. Well he brought the car and the service department said there is no 1200 mile service for this car. Of course he questioned it (since we know they're wrong), talked to the M mechanic and shop foreman and they all said the same thing.

I know there's tons of threads on here about the run in service and the issues with the wrong fluids but i haven't heard this yet. These are the only explanations i can think of...

The car was at the dealership for months before the deal was made and I remember reading on here about the initial service being time dependent, 3 months after the production date, so i thought maybe the light came on while it was sitting at the dealership and they did it already but they're not saying that.

Or they're not doing it because the light isn't on telling them to even though the car has 1450 miles on it

The service light hasn't come on which is another mystery but i figured once the car has 1200 miles whats the difference.

Helpful thread
http://www.1addicts.com/forums/showt...0+mile+service

where in NY did you take it ??? they are 1000% incorrect..

[v1k0d3n]

change dealers. they're obviously misinformed, and aren't paying attention to the bulletins put out by BMWNA.

[CSanto]

Habberstad BMW

[ESC OFF]

Dealer is wrong...I made my appointment yesterday and when the scheduler asked what I needed done I said 1,200 mile service, she responded "it's an M car?"

[LOVEM]

I Got Mine 1200 Mile Service Done At 1153 Miles On 11/04/2011 And The Delievery Date Of The Car Was 10/21/2011. Delaer Performed.
A-standard Scope
B-engine Oil Service-wmnt Set Oil Filter And 7 07-510017954 Motor Oil Sae5w-30
C-running In Check Final Drive Gear Oil Part #saf-xj-832514
Apparently Your Delaer Is Unaware . Take It To A Different Delaership/

[NjSant]

Thanks for the quick replies, I knew they were wrong the whole time i was just very surprised at the lack of knowledge. It was Habberstad BMW, they've been great other than this one mishap

[DriveHard]

Originally Posted by LOVEM

I Got Mine 1200 Mile Service Done At 1153 Miles On 11/04/2011 And The Delievery Date Of The Car Was 10/21/2011. Delaer Performed.
A-standard Scope
B-engine Oil Service-wmnt Set Oil Filter And 7 07-510017954 Motor Oil Sae5w-30
C-running In Check Final Drive Gear Oil Part #saf-xj-832514
Apparently Your Delaer Is Unaware . Take It To A Different Delaership/

^^^^^^^^ This is exactly what happens at a 1M's 1200 mile service. Nothing more nothing less.. maybe a car wash LOL and top off washer fluid

[LOVEM]

Originally Posted by DriveHard

^^^^^^^^ This is exactly what happens at a 1M's 1200 mile service. Nothing more nothing less.. maybe a car wash LOL and top off washer fluid

G- FORGOT A FREE CAR WASH ON ORANGE CARS ONLY....

[T1T2GRE]

Originally Posted by HREM3

Habberstad BMW

And this is precisely why...even if I hadn't left Long Island, I would definitely steer clear of them. At least in the 90's and early 2000's, overpriced and under-informed. Perhaps that has changed.

[MusclezMarinara]

Bring the bulletin OP!
no trans flush its lifetime FLUID!

[Artemis]

"Dealership said my car doesn't need run in service."

Are those the same guys who pretend that a bear does not sh*t in the woods ?

[James T. Kirk]

That level of ignorance is so alarming, I'd hesitate to even use that dealership for service.

[AM1N]

do yourself a favor and steer clear of that service facility

[swimfreak]

I'm curious, when you start up your car, how long does it say until your next service? If you have navigation, you can also see it in the navigation menu (I forget where).

I ask because the service may have already been done, as you said, the car sat there for months. They may be saying you don't need it because the car says you don't need it, because it's already been done.

[MusclezMarinara]

go to another dealer OP!

[Artemis]

Originally Posted by swimfreak

I'm curious, when you start up your car, how long does it say until your next service? If you have navigation, you can also see it in the navigation menu (I forget where).

I ask because the service may have already been done, as you said, the car sat there for months. They may be saying you don't need it because the car says you don't need it, because it's already been done.

The warning indicating a month for the first service ignores the mileage: in the factory they program the OBC by merely adding time to the moment of production (expected time that you likely will have covered 2000km/1200miles).

For example my 1M was produced in week 25 and "warned" that it had to be serviced ...while it was still on static display over the Summer at the dealership with only 12km on the odometer. Thus, not delivered yet and already due for service?! I noticed the warning during delivery (week 38) and the dealer explained that what counts is approaching or passing the 2000km/1200miles mark.

Like Indiana Jones said: "It's not the years, honey, it's the mileage."

[YVES1M]

Impossible, my car requested a service at 1000 miles... Maby you drive it very smoothly and the service will pop very soon.., but not normal..

Originally Posted by BMW1MVO

I knew my car would hit the 1200 mile mark this past weekend which it did easily so i scheduled the run in service for this morning. I was unable to bring the car so my brother did me the favor, he had to do the same thing with his e92 so this is nothing new to him. Well he brought the car and the service department said there is no 1200 mile service for this car. Of course he questioned it (since we know they're wrong), talked to the M mechanic and shop foreman and they all said the same thing.

I know there's tons of threads on here about the run in service and the issues with the wrong fluids but i haven't heard this yet. These are the only explanations i can think of...

The car was at the dealership for months before the deal was made and I remember reading on here about the initial service being time dependent, 3 months after the production date, so i thought maybe the light came on while it was sitting at the dealership and they did it already but they're not saying that.

Or they're not doing it because the light isn't on telling them to even though the car has 1450 miles on it

The service light hasn't come on which is another mystery but i figured once the car has 1200 miles whats the difference.

Helpful thread
http://www.1addicts.com/forums/showt...0+mile+service