BMW 1 Series Coupe Forum / 1 Series Convertible Forum (1M / tii / 135i / 128i / Coupe / Cabrio / Hatchback) (BMW E82 E88 128i 130i 135i)
 





 

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      09-16-2019, 10:15 PM   #1
Edrift
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Barvarian Motor Works Castle Hill NSW

Hey just checking if anyone has dealt with this mob before?

I ordered a used e82/e88 door from them but when it arrived yesterday it had a massive dent in it.
Likely caused by bad handling during transit.

I'm having difficulties getting any form of compensation out of them and I'm down $560 now.
Keen to hear of experiences.
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      09-21-2019, 03:39 AM   #2
dmech1
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https://www.ombo.nsw.gov.au/complain...ng-a-complaint
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      10-08-2019, 07:28 AM   #3
juld0zer
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Make a claim thru the courier?
Surely they would have send a photo of good description of the door prior to purchase? Also, I'm not aware of any wrecker in Castle Hill..
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      10-09-2019, 03:46 AM   #4
Edrift
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This is still on going. Courier company doesn't want to touch the claim because they were subcontracted to do the job.
The direct logistics company doesn't offer insurance on second hand car parts.
I think I'll have to take the wrecker to fair trading since I only dealt directly with them and they haven't supplied me with what I paid for (i.e.an undamaged door).

So the saga continues...
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