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      03-24-2009, 11:56 AM   #1
1bonna
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Problem with Bluetooth

I'm having issues with my bluetooth, I'm not too sure if its my phone or the bluetooth itself. I live in southern cal, several times my phone has cut off in the middle of a phone call while on the free way. Okay, I understand this happens sometimes even without using a bluetooth, once the phone call disconnects, my phone is unable to pair with the car. I have to unpair the device from my phone then try to pair both devices again.

Anyone experiencing this? Any suggestion on how I can get this resolved? Its getting pretty frustrating.
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      03-24-2009, 05:01 PM   #2
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Maybe it's your phone and not the bluetooth? I've never experienced this...
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      03-24-2009, 05:34 PM   #3
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I've had the car for 9 months and the Bluetooth phone system has been exceptional.
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      03-24-2009, 05:41 PM   #4
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you might get more help in the Audio/Video/Electronics/Bluetooth/I-Drive/Alarm section
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      03-24-2009, 05:50 PM   #5
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I use the Bluetooth all the time, and I've never had it do that. I'm guessing it's the phone. Have checked to see if there are any software updates for it by any chance?

I'm using a Windows based phone FWIW.
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      03-25-2009, 12:57 AM   #6
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Can you mark places where it happened? If BT gets disconnected, your phone will continue be in call. You can test it, just forcefully terminate your car BT. However if your call got disconnected, then problem is in your phone. I know few places on freeway where my phone disconnects calls, so I warn other party in advance when I approach these areas.
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      03-25-2009, 03:38 PM   #7
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Quote:
Originally Posted by MOCKBA View Post
Can you mark places where it happened? If BT gets disconnected, your phone will continue be in call. You can test it, just forcefully terminate your car BT. However if your call got disconnected, then problem is in your phone. I know few places on freeway where my phone disconnects calls, so I warn other party in advance when I approach these areas.

I can make the places where this has taken place. During the call, the phone gets fuzzy then BT disconnects. I'm thinking I will take it in for a checkup. Just wanted to know if anyone was experiencing this.
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      03-26-2009, 10:52 PM   #8
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Seems like it might be the phone. As the above post says.. maybe check if there is a software upgrade?
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      03-26-2009, 11:02 PM   #9
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Quote:
Originally Posted by slog View Post
Seems like it might be the phone. As the above post says.. maybe check if there is a software upgrade?

you going to the stone mountain meet?
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      08-31-2009, 08:10 AM   #10
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I have noticed more dropped calls while on BT than I do using the headset by itself.
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      08-31-2009, 04:10 PM   #11
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Quote:
Originally Posted by comotu1 View Post
I'm having issues with my bluetooth, I'm not too sure if its my phone or the bluetooth itself. I live in southern cal, several times my phone has cut off in the middle of a phone call while on the free way. Okay, I understand this happens sometimes even without using a bluetooth, once the phone call disconnects, my phone is unable to pair with the car. I have to unpair the device from my phone then try to pair both devices again.

Anyone experiencing this? Any suggestion on how I can get this resolved? Its getting pretty frustrating.
I live in socal too, and I just got my 135 sunday and we had trouble pairing it at first and then the first call I got in the car it didnt make a connection and I heard weird noises. It may be Socal and the fact that reception is crap in most places cause of the moutains. I have an LG ENv the first one so maybe that could be why.
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      09-09-2009, 12:48 AM   #12
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Bluetooth problem was resolved. I also expereinced numerous problem with the bluetooth such as pairing my phone with the car's BT. The SA was also able to replicate this. Hence, I got a new TCU installed. I have not experienced any more problems.,
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      11-07-2009, 09:34 PM   #13
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Quote:
Originally Posted by comotu1 View Post
I can make the places where this has taken place. During the call, the phone gets fuzzy then BT disconnects. I'm thinking I will take it in for a checkup. Just wanted to know if anyone was experiencing this.
This is the same problem i have been experiencing, it also affects my ipod functions. In some cases i will use the bluetooth, then my ipod, and my ipod will go all "fuzzy"/static and disconnect too. Then neither bluetooth, or ipod/usb is accessable.

What is a TCU - Telephone control unit? i am struggling to get BMW Germany to authorise anything at all. Do you have any further information from your SA ?
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      11-17-2009, 04:13 PM   #14
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Quote:
Originally Posted by JMH1983 View Post
This is the same problem i have been experiencing, it also affects my ipod functions. In some cases i will use the bluetooth, then my ipod, and my ipod will go all "fuzzy"/static and disconnect too. Then neither bluetooth, or ipod/usb is accessable.

What is a TCU - Telephone control unit? i am struggling to get BMW Germany to authorise anything at all. Do you have any further information from your SA ?
TCU = Telecommunication Control Unit
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