Where is iCarbon?

[Kcyrusm]

So did they just close up shop and leave everyone with their problems SOL? I'd like to get a hold of them and have them honor their warrantee on their parts since my cf trunk now has 4 big hazy spots (I ordered through them directly).

Their website is down.

They aren't answering their phones.

I heard they are "moving to another location"?

[AchtungF80]

Maybe they're in the process of re-inventing themselves...again lol

[bogart]

Originally Posted by Kcyrusm

So did they just close up shop and leave everyone with their problems SOL? I'd like to get a hold of them and have them honor their warrantee on their parts since my cf trunk now has 4 big hazy spots (I ordered through them directly).

Their website is down.

They aren't answering their phones.

I heard they are "moving to another location"?

Did you order from them directly or did you go through a distributor?

[Focusedintntions]

KC man...not sure how much luck you'll have as nobody has gotten responses from them in months. May be best to just get it painted like we talked about

[Boosted1]

I opened this exact same thread some weeks ago in this section too... Nobody cant reach them for months now, not even their dealers.

[Simon_135i]

i heard they are now called Starck....

[Kcyrusm]

Originally Posted by Focusedintntions

KC man...not sure how much luck you'll have as nobody has gotten responses from them in months. May be best to just get it painted like we talked about

Yeah, that seems to be the solution here. I know I'd like it painted as well, it'll just be a little harder to sell it painted in the future when I move on. I actually think it'll look really nice painted, as white shows off curves and shapes really well.

Just thought I'd take a stab in the dark and hope they still existed. But yeah, most likely, they took their profits and ran, only to re-open again later with a different name and do it all over again.

Sorry if this is a re-post. Maybe we can at least get everyone's collective knowledge pooled together here so we may have a final answer on their wherabouts. The answer however, seems to be pretty clear atm.

[Simon_135i]

I was telling Honda, that my hood was the single best mod that I have ever invested in. Unfortunate that the buying exp. was AWFUL..

Originally Posted by Kcyrusm

Yeah, that seems to be the solution here. I know I'd like it painted as well, it'll just be a little harder to sell it painted in the future when I move on. I actually think it'll look really nice painted, as white shows off curves and shapes really well.

Just thought I'd take a stab in the dark and hope they still existed. But yeah, most likely, they took their profits and ran, only to re-open again later with a different name and do it all over again.

Sorry if this is a re-post. Maybe we can at least get everyone's collective knowledge pooled together here so we may have a final answer on their wherabouts. The answer however, seems to be pretty clear atm.

[Focusedintntions]

I'll buy your trunk painted from you in the future haha.

[Simon_135i]

Originally Posted by Focusedintntions

I'll buy your trunk painted from you in the future haha.

from me??? lol

[Focusedintntions]

From KC lol

[Simon_135i]

Originally Posted by Focusedintntions

From KC lol

haha, just wait for the part out right??? lol

[Focusedintntions]

You know it! It's leased so it's only a matter of time haha.

[onefastman]

Originally Posted by Simon_135i

i heard they are now called Starck....

They dont have a site yet.




I hope Icarbon didnt jump ship as they make a really great product at a VERY reasonable price.



Please guys, come back to us

[cooler2442]

Originally Posted by onefastman

They dont have a site yet.




I hope Icarbon didnt jump ship as they make a really great product at a VERY reasonable price.



Please guys, come back to us

http://starckperformance.com/

Summer 2011

[onefastman]

Looks like the exact same hood

[Focusedintntions]

http://www.icarbondesign.com is still up at though...

[infinitekidM2C]

You're making an intake right?

[onefastman]

Originally Posted by iCARBON DESIGN

Good afternoon guys.

We wanted to take this time to address everyone on here who is concerned about iCarbon and iCarbon's current position, etc...

First thing is first. We are NOT going anywhere. We are here. We are not 'running off with anyone's money'.

It's obviously no secret that we've had problem with our response times. This is due mainly to the fact that the demand for our products skyrocketed and we were severely understaffed to meet the demand. Both in production, and customer service.

We know it is much to ask at this point, but we insist you be patient. There are little to no pending orders to any single customer, so we aren't actually holding on to anyone's money. We have phased out of selling retail and are concentrating hard on playing catchup. This is the reason shopicarbon.com doesn't exist anymore.

Until we are at a place where we are back in neutral, both in orders and in customer communication, we will not be selling or manufacturing any more pieces. We hope this to come sooner than later as it is in our best interest.

Opposed to what is being implied or said in this thread, we share no affiliation with STARCK PERFORMANCE.

We offer only our sincerest apologies for delayed responses to emails and such. We are working hard so that we may continue to offer products you will love.

Sincerely,

iCarbon Design

Thanks guys!!!!

Can't wait to see what comes

[BMW86]

Originally Posted by iCARBON DESIGN

Good afternoon guys.

We wanted to take this time to address everyone on here who is concerned about iCarbon and iCarbon's current position, etc...

First thing is first. We are NOT going anywhere. We are here. We are not 'running off with anyone's money'.

It's obviously no secret that we've had problem with our response times. This is due mainly to the fact that the demand for our products skyrocketed and we were severely understaffed to meet the demand. Both in production, and customer service.

We know it is much to ask at this point, but we insist you be patient. There are little to no pending orders to any single customer, so we aren't actually holding on to anyone's money. We have phased out of selling retail and are concentrating hard on playing catchup. This is the reason shopicarbon.com doesn't exist anymore.

Until we are at a place where we are back in neutral, both in orders and in customer communication, we will not be selling or manufacturing any more pieces. We hope this to come sooner than later as it is in our best interest.

Opposed to what is being implied or said in this thread, we share no affiliation with STARCK PERFORMANCE.

We offer only our sincerest apologies for delayed responses to emails and such. We are working hard so that we may continue to offer products you will love.

Sincerely,

iCarbon Design

Where's my M3 hood?

[chrisN]

how about a CF lip spoiler that i ordered 3 months ago lol.

but good to hear some acknowledgement from icarbon

[BMW86]

Originally Posted by iCARBON DESIGN

Vinney,

We'll have DTMrack or **********s contact you tomorrow since they are, to my knowledge, the only distributors with hoods left. You can start your order with them.

I had my name on the original Group Buy list. I waited and waited. By the time you came around with a shipping quote you were sold out and told me to buy off another vendor at full price? What a joke!

I was promised so many times that an M3 hood was kept aside for me and I was guaranteed the group buy price then you decided to ignore my 20+ emails over the next few months?

I've kept our entire emails transcripts, I will post the entire discussion in a separate thread when I get time

Thanks iCarbon!!