Another subframe that hit a serpentine belt

[JPodo]

I have an 09 135i. I had my front subframe replace by my insurance at the dealer, from the previous owner hitting something and shredding part of it. So two weeks later a squeal is coming from my engine when it is above 1000 rpm. I take it back to the dealer and they say the subframe hit the belt and took a chunk out. The dealer wanted me to pay for the belt job because I guess belts aren't covered by CPO warranty even though they just replaced my subframe. After I start getting very smart with the SA he talks to his SM and finally agreed to take care of it. This is my first bmw and I love it but the dealership is the worst I have ever had to deal with.

[the1andonly]

Im familiar with the dealers in that area having lived in Pittsburgh...who is the dealer?

[JPodo]

Originally Posted by the1andonly

Im familiar with the dealers in that area having lived in Pittsburgh...who is the dealer?

It's Bobby Rahal in Canonsburg by the meadows casino. They are the closest dealer to me. I live an hour south from Pittsburgh.

[mr_bean]

It is true that the CPO warranty does not cover belts and hoses.
This was a repair they were not obliged to do for free, don't be mad at them.

[mleskovar]

Originally Posted by mr_bean

....This was a repair they were not obliged to do for free, don't be mad at them.

I disagree. If the belt was damaged from the accident it should have been replaced as part of the initial repair. All they were doing was completing a repair that was poorly done and shouldn't have even questioned it since it was their mistake for overlooking the damage.

[JPodo]

Originally Posted by mr_bean

It is true that the CPO warranty does not cover belts and hoses.
This was a repair they were not obliged to do for free, don't be mad at them.

I understand that but they had just replaced my subframe, and less then two weeks later I need a belt. If it was a year later I wouldn't hold the responsible but it happened because of them.

[mr_bean]

Originally Posted by mleskovar

I disagree. If the belt was damaged from the accident it should have been replaced as part of the initial repair. All they were doing was completing a repair that was poorly done and shouldn't have even questioned it since it was their mistake for overlooking the damage.

Since this was a collision repair, not a warranty repair, they shouldn't have fixed anything for free.

Originally Posted by JPodo

I understand that but they had just replaced my subframe, and less then two weeks later I need a belt. If it was a year later I wouldn't hold the responsible but it happened because of them.

You make it sound like they caused your belt to fail. Not so. They did their best to right the situation despite the fact that they weren't responsible for the damage. Count your blessings and move on. They treated you well.

[Dackelone]

Originally Posted by JPodo

I understand that but they had just replaced my subframe, and less then two weeks later I need a belt. If it was a year later I wouldn't hold the responsible but it happened because of them.

Give the repair bill to your insurance company or agent. They will reopen the claim/case and deal with the dealer for you.

[mleskovar]

Originally Posted by mr_bean

Since this was a collision repair, not a warranty repair, they shouldn't have fixed anything for free....

It should have been replaced as part of the collision repair and they missed it. When you have that type of repair done you get an estimate for returning the car to the condition it was in before the accident....no? If they miss something it's on their dime....not yours....to fix it. Is my logic wrong? What seems odd to me is why would the OP put it on his insurance if the damage was done by the previous owner?

[JPodo]

Originally Posted by mleskovar

It should have been replaced as part of the collision repair and they missed it. When you have that type of repair done you get an estimate for returning the car to the condition it was in before the accident....no? If they miss something it's on their dime....not yours....to fix it. Is my logic wrong? What seems odd to me is why would the OP put it on his insurance if the damage was done by the previous owner?

I was unaware of the damage when I bought it so I made a claim to my insurance. And the belt was fine until after they replaced the subframe. I drove 5,000 miles with the subframe like that. Then two weeks after they put a new subframe in my belt starts squealing. You wouldn't feel that it was cause by them? If it was a year after they replaced it I would understand but within two weeks? That's their problem and they did take care of it after I got on them about it.