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10-24-2011, 01:16 PM | #1 |
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Auto Dimming Side Mirror not covered under CPO
Bought my 1er last Nov. as a CPO car. I noticed the driver's side mirror was turning bronze along the bottom edge of the mirror. Took it in for service and they inform me that it's "broken, and leaking fluid" (I see no puddles or drips) and that it's not covered under the CPO warranty. I am over 50K so I'm out of the factory portion of the warranty, but not that much outside it (58K).
I called BMW NA to see if they will good will the repair as $400.00+ seems a bit steep to me. If this can't get resolved, I'll just get the regular tinted heated glass for $47.00 and replace it myself.
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10-24-2011, 01:42 PM | #2 |
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That sucks. I had my drivers side replaced last week for same issue. 27K miles, but am still under factory 4yr/50K warr.
I ran into the CPO issue with my wifes ML. Had to argue with the SA to have an interior piece fixed under CPO...as they said it wasn't covered. Was in the same boat as you...miles were just outside of factory warr., but within CPO. In the end it was replaced at n/c. Best of luck. $400+ for the mirrow seems steep!
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10-24-2011, 02:15 PM | #3 | |
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10-24-2011, 02:28 PM | #4 |
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Yeah I can do that too, the auto dim glass is $222.00 at a BMW online parts dealer. Not sure if I want to fork out that cash yet or not. Still waiting on NA, they said it takes a few days to come to a decision.
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10-24-2011, 02:56 PM | #6 |
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If BMW NA doesn't help you out you can pm either Evan at Ticsher or Dan at United BMW on the forum.. they can probably give you a discount.. even if its $150.00 thats still a good price compared to the $222.00.
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10-24-2011, 04:40 PM | #7 | |
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FYI the 222 price was from their website.
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10-24-2011, 04:53 PM | #9 |
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10-24-2011, 06:09 PM | #10 |
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That's a bunch a BS!!! If you didn't actually break it/foreign object make contact....That mirror should be covered under warranty. Its a defective mirror......period! Is this BMW of Mt laurel?
They have been "slipping" in everything now that they are no longer Desimone. I would go back to another SA and raise some hell. Demand they fix this.
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10-24-2011, 06:31 PM | #11 |
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In the dealer's defense, the CPO documentation specifically states that mirrors aren't covered. CPO warranties aren't nearly as comprehensive as the new vehicle limited warranty. I'm not saying I wouldn't want the mirror fixed if it were me and that I wouldn't be upset if the dealer didn't want to fix it, but they're certainly under no obligation to do so under the CPO warranty.
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10-24-2011, 06:40 PM | #12 | |
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10-26-2011, 07:29 PM | #13 |
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Ok. Got a new seat switch installed courtesy of the dealer. However, they said my cluster software is up to date. Still no double-line OBC.
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10-26-2011, 08:24 PM | #14 |
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I don't have auto-dimming nor foldable mirrors and I have some bronze stuff on the edge of my mirrors too, what could it be?
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10-27-2011, 08:40 AM | #16 |
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If you don't have auto dimming side mirrors, it's just the backing deteriorating along the edges. When the auto-dimming mirrors fail they turn like a bronze shade rather then blotches. think of it as being tinted all the time, and giving a slight double image.
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10-27-2011, 06:12 PM | #17 |
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That's not a good sign... gotta go check if its covered by warranty
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10-30-2011, 09:47 PM | #18 |
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06-25-2013, 06:24 PM | #19 |
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Sorry to resurrect a dead thread, but I'm having the exact same issue. Browning along the bottom of the mirror in my 128i with premium. Dealer is charging me $500 with labor for the change. Does anyone know how to get the part cheaper and/or DIY for replacement? I'm in the GTA
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06-25-2013, 06:37 PM | #20 | |
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06-25-2013, 06:43 PM | #21 | |
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Is it tough to DIY? I just don't want to mess anything up if I were to try and do it myself. |
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06-25-2013, 08:01 PM | #22 | ||
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