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BMW 3-Series (E90 E92) Forum
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BMW NA Claims all E90 series has shimmy problem
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08-24-2005, 07:26 AM | #45 |
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I don't understand why there are some posters, bashing the individuals who claim they have a shimmy. I do have a shimmy in my steering wheel. I have been to the dealer 3 times. They stated BMW does acknowledge the problem. The dealer would not have changed 6 tires on my car, alligned, and rebalanced my wheels twice if they did not find a problem. I have a sport package, Rocky does not. We do not have the same wheels, or tires. I also had a factory rep drive the car, he stated there is a problem, and they don't know what it is and to be patient. They did not think it would be smart to give me another car, because they felt it is widespread.
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08-24-2005, 09:11 AM | #46 | |
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This is the point....and well said by the way. Nobody is doubting there are a few cars out there with this issue, (not unlike many other issues I'm sure) but irresponsible posting leds to worry, anxst and concern. Using "all" and "engineers working on the problem" and "car in the dealership for a month" and "full refund" smells like complete and there is nothing wrong with thoughtful members calling it such.
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08-24-2005, 11:01 AM | #48 |
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OK listen all I have been talking to rocky about his shimmy for at least a month now. So, some or many e90's have a shimmy. The factory rep also drove my car and told me that BMWNA is looking into it. I have found that the outside temp makes a huge difference in my shimmy. I would bet its the run flat tires, which puts BMW in a very bad place. If they find that cars are have a shimmy due to overnight flat spotting (which, I feel it is) that is a lot of tires that need to be replaced. But they cant replace with the same tires, since it will just happen again. Some people on here are on there 3rd set of tires. I have been talking with the head tech at circle and he is looking into this with the factory rep.
PS He can get his money back without a problem its called Lemon Law. All you have to do is bring it in 3 times for the same thing and you get most of your money back.
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08-24-2005, 11:06 AM | #50 | |
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WE should list what brand of tires we have on our cars. Not all the cars have the same brand. Bridgestone
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08-24-2005, 11:16 AM | #51 | |
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08-24-2005, 11:16 AM | #52 |
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I agree with you that they might have said this to get me off their back but that is such an irresponsible statement to make.
I wanted everyone to know what they told me. I certainly know this thread has got everyone's attention, and most people will check their car out for the problem. As I understand not every car has this issue and my understanding is getting stronger with every response on this thread. |
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08-24-2005, 11:19 AM | #53 | |
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Maybe someone wants to start a new thread.
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08-24-2005, 11:21 AM | #54 | |
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08-24-2005, 11:26 AM | #55 |
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08-24-2005, 03:21 PM | #58 |
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Lemon laws vary from state to state. I do not know their status in Canada.
Maybe you guys should consider being a state? |
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08-24-2005, 04:07 PM | #59 |
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Lemon law does exist in california, not sure about other states, but looks like those that called BS are correct... this is the response I got after sending an email to bmw via owners circle containing the link to this thread.
Dear Mr. _____: Thank you for contacting BMW of North America, LLC. I am sorry to read of this customers concern with their new 3 Series (E90). All customer concerns are evaluated on a case by case basis. If you have concerns with your 3 Series, I would suggest speaking with the service manager at your authorized BMW center. The service manager at your authorized BMW center has access to BMW engineering and regional representatives who are in the best position to review your vehicle's concern. If you have any further questions, please respond to this e-mail or contact the Customer Relations and Services Department at 1-800-831-1117, Monday through Friday from 9:00 A.M. to 9:00 P.M., Eastern Standard Time. Thank you for choosing BMW. Sincerely, Tricia Young Customer Relations and Services Representative Not saying the original poster is not gonna get a refund, but not everyone is getting a refund just because of this as he initially stated |
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08-24-2005, 04:24 PM | #60 | |
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My father had transmission failures on the highway numerous times in a new Monte Carlo. They tried several times to fix the trans, but it kept failing. He received a full refund of the purchase price of the car after the third or fourth time they could not fix the problem. I'd say they would have to replicate and document the problem to have any shot at a refund. |
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08-24-2005, 04:43 PM | #61 |
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I've driven over 15 E90s and not all of them have the shimmy problem, but my personal car does have it and it does irritate me. I have more serious issues with my car that BMW NA have brushed aside, so I feel for Rocky and his frustration. Part of my problem is getting BMW NA to acknowledge problems. Usually, the buy back is done through BMW's regional marketing department and not BMW NA. In a case like this, I'm quite certain that the Regional Marketing director with authorize a buy back to make you happy and attempt to get you into another BMW.
Yes there are some E90s that don't have the shimmy problem, but personally I think it's widespread to the point where BMW NA needs to address it. |
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08-24-2005, 06:54 PM | #62 |
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Document every service visit for repeats of the same problem. Document time off from work/billeable time missed. Docuement number of days out of service. Here in Atlanta it takes 3 times for the same problem with no resolution before you'll be heard or 60days of non service within the 1st year. I'm paraphrasing..best of luck. Battled the thermostat, electrical grimlins, door vapor barriers failing, intermittent sunroof closing issues etc. I feel your pain - perservere.
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08-24-2005, 06:59 PM | #63 | |
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I just dont want my e90 to shake. I could careless about getting my money back. There is no other car I would even want.
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08-24-2005, 07:03 PM | #64 |
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Well, after reading this thread, I do find this info a bit disturbing.
I just turned 2000 miles on my 330 Sport today, but I don't recall having this 'shimmy' problem at any point. However, I will analyze the car's feedback at 40-50 mph and let you guys know if something feels fishy. |
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08-24-2005, 07:23 PM | #65 |
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check after leaving it in a hot parking lot, it seems to make mine worse. Took it out of the cool garage and it was perfect today. That is why I feel it is these tires.
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08-24-2005, 07:27 PM | #66 | |
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Imagine if BMW did have to do a recall on the runflats? Seems a bit likethe Ford/Firestone issue, (you know, without the deaths). Neither Ford or Firestone seemed to fair well in that deal at all. I feel for you guys with ongoing issues, I'm suprised BMW didn't try to send you to the tire manufacturer to warranty the tires. I had a couple tires out of round on an Audi. I called Audi on the first day when I got it home and they first told me to call a tire rep. Needless to say after a few minutes of listening to my outrage, they did correct the problem for me. If this had been my first experience with BMW, I wouldn't be coming back and I would miss out on the great BMW cars. Those of you who have the problem, don't give up on the brand, these are truly great cars.
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