Late Canadian shipping ??

anthony_h · 06-20-2005, 06:07 PM

Hey

Here in Canada we don't have the chance to check our order status through a website or a 1-800 number. We're limited to calling our dealership to inquire on the status of our car.
I ordered my car on May 10th.

My question is, I called the dealership today asking on the status of the car. the sales manager said that the car is still waiting for transport. I had called the dealer ship on June 8 and 15th and it was waiting for transport then. The car was likely produced during the first week of june.

Is it normal that the car is waiting for a ship for more than 2 weeks ?
The dealer couldn't get the VIN number either. Is that normal?

Cheers,

TwinPowerF30 · 06-20-2005, 08:25 PM

how much did you pay?

Ponchoyu · 06-21-2005, 12:54 AM

The dealer can get the VIN Number. When I was deciding on which 330 I wanted (either the one at the dealer or one at port waiting to be shipped to Calgary), they had the VIN number for the one at the port.

BMW is probably waiting so it can ship a whole bunch of cars out to the cities at the same time versus shipping when customers need them (like ASAP!).

anthony_h · 06-21-2005, 08:34 AM

That's weird. I clearly asked for the VIN number twice. Everytime time the sales manager says that he can't get it. that they don't know the VIN number until they see the car in person.

I guess there's nothing I can do but wait.

Is there a 1-800 number for Canada. Can we call anyone other than the dealership? I have my production number.

Big Foot · 06-22-2005, 03:25 PM

I E Mailed bmw.ca asking about order tracking.
I havn't heard back yet.
My dealer told me that I can not track the order.
I ordered the car on May 14/05 and was told it would be manufactored in June and delivered end of July.

06-20-2005, 06:07 PM	#1
anthony_h Second Lieutenant 40 Rep 215 Posts Drives: E90 325i 6spd Join Date: Mar 2005 Location: Toronto On iTrader: (1)	Late Canadian shipping ?? Hey Here in Canada we don't have the chance to check our order status through a website or a 1-800 number. We're limited to calling our dealership to inquire on the status of our car. I ordered my car on May 10th. My question is, I called the dealership today asking on the status of the car. the sales manager said that the car is still waiting for transport. I had called the dealer ship on June 8 and 15th and it was waiting for transport then. The car was likely produced during the first week of june. Is it normal that the car is waiting for a ship for more than 2 weeks ? The dealer couldn't get the VIN number either. Is that normal? Cheers,
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06-20-2005, 08:25 PM	#2
TwinPowerF30 Captain 38 Rep 643 Posts Drives: 2008 335i Coupe Join Date: Apr 2005 Location: Vancouver, Canada iTrader: (0)	how much did you pay?
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06-21-2005, 12:54 AM	#3
Ponchoyu Private First Class 15 Rep 160 Posts Drives: 2006 330i Black Join Date: May 2005 Location: Calgary, AB, Canada iTrader: (0)	The dealer can get the VIN Number. When I was deciding on which 330 I wanted (either the one at the dealer or one at port waiting to be shipped to Calgary), they had the VIN number for the one at the port. BMW is probably waiting so it can ship a whole bunch of cars out to the cities at the same time versus shipping when customers need them (like ASAP!). __________________ ________ 2006 330i Sapphire Black, Premium Package, Sport Package, 6 Sp, Active Steering
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06-21-2005, 08:34 AM	#4
anthony_h Second Lieutenant 40 Rep 215 Posts Drives: E90 325i 6spd Join Date: Mar 2005 Location: Toronto On iTrader: (1)	That's weird. I clearly asked for the VIN number twice. Everytime time the sales manager says that he can't get it. that they don't know the VIN number until they see the car in person. I guess there's nothing I can do but wait. Is there a 1-800 number for Canada. Can we call anyone other than the dealership? I have my production number.
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06-22-2005, 03:25 PM	#5
Big Foot Private 10 Rep 84 Posts Drives: 2006 330i Sedan Join Date: Jun 2005 Location: Barrie, Canada iTrader: (0)	CDN Order Tracking I E Mailed bmw.ca asking about order tracking. I havn't heard back yet. My dealer told me that I can not track the order. I ordered the car on May 14/05 and was told it would be manufactored in June and delivered end of July.
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