[Schweitzer]

My car is at the dealer getting its software update (build date 05/05). The service adviser raised his eyebrows a little when I told him what I was there for, but when he ran my VIN on the computer, he said, yep, you're in the system for a "recall." (I've heard them call it a "campaign.") Whatever the terminology, he couldn't tell me about any of the options the update will give me, including DRL, lighter socket power options, etc. He said the car's too new and that he frankly doesn't know much about them. Jeez, I hope they don't fry my compter or anything else.
So now I wait. He told me it could take "several days" because they are very busy -- even though I've had this appointment for two weeks -- and also because he's had some "problems" with the E90 software updates. Yikes!
Anyway, I'll let you know how it all goes. Driving a black X3 manual for the time being. Kinda fun.

[kal-el]

I got mine back after 2 and half days.

[Frank_NJ]

I had my car in for the software updates and it tookt hem a day. Nothing got screwed up just my settings got deleted.

[Robbie!]

I am taking my car in tomorrow for the update. (and a free car wash)

[06graphite]

Originally Posted by Frank_NJ

I had my car in for the software updates and it tookt hem a day. Nothing got screwed up just my settings got deleted.

me too. no problems.

[northerncalguy]

Originally Posted by Robbie!

I am taking my car in tomorrow for the update. (and a free car wash)

Watch out for the brushes in the dealer car wash...they scratch.

[BMW F22]

i think it's more than just an upgrade. They also check to see how fast you've been driving the car. I guess that's when they determine whether or not u followed the break-in period recommendation. I didnt notice any diff except my settings were gone. No DRL, no auto door locking, nothing... I wonder what this 'recall' is about...

[nawtyxes]

The CCC comes in tomorrow for my vehicle. The service manager was kind enough to call me today just to keep me posted (dropped my car off Tuesday morning) on what they would do. He stated that depending on the manufactoring date that the CCC comes in he will update it with the appropriate CIP update. He also mentioned that they are mandated by the Service Bulletin to make sure that any car that comes in gets the latest and greatest so either way I should have CIP 19.3. I doubt I'll get my car back tomorrow BUT i have an X3, and have assurance that they'll get my isshh fixed. I'm having a Love Hate relationship wit BMW right now.. The moment I get pissed something or someone else comes through for me.....

[E90Fleet]

Originally Posted by BMWE90

i think it's more than just an upgrade. They also check to see how fast you've been driving the car. I guess that's when they determine whether or not u followed the break-in period recommendation. I didnt notice any diff except my settings were gone. No DRL, no auto door locking, nothing... I wonder what this 'recall' is about...

You have to ask to have DRL or auto locking activated

The "service action" (its not a recall) is due to a slight glitch in a part of the USA software ( not safety or engine related )

[gdrym]

I had the software update done three weeks ago. It took about 5 days to get my car back. They could't complete the update because, as they explained it to me, the screen would overheat (i have the nav system). Anyway, they needed to replace the screen. Unfortunately, they have non in stock and they said that there are non in stock in Germany. So, it is going to take two weeks to get a new screen. I am still waiting for the new screen... The technician managed to perform the update by blowing cold air on the screen during the update, but they still need to replace it.

Hope it all goes well for you.

[Schweitzer]

The "service action" (its not a recall) ....

Yeah, I think they're using "recall" in a generic way. Oh, well, looks like they'll have my car until Monday. They didn't touch it today. I'm going to call them and request to have my auto door locks activated, but I seriously would like to have the lighter in the ashtray stay live when the car is off so that I can charge my phone, iPod, etc. Hope they can do that for me.

[longtran]

Originally Posted by Schweitzer

(I've heard them call it a "campaign.") .

they call it a campaign because not a lot of people complain about it to call it a recall. but if you happen to be at the dealer for service they will let you know about it. if it was a recall they would of send out letters to notify you.

[ShinyRedCar]

Originally Posted by Schweitzer

... but when he ran my VIN on the computer, he said, yep, you're in the system for a "recall." ...he's had some "problems" with the E90 software updates. Yikes!
...

Brought mine in for a first oil/filter change at 5500 miles. I was also told about the recall but the tech didn't know what it was for. My car runs so beautifully that I declined the software update until the 15,000 mile service.

[Schweitzer]

I declined the software update until the 15,000 mile service.

Might have been the way to go for me as well, since being that I'm entitled to get the update for free, the longer I delay, the more recent software version. Once I get it, it's my understanding that that'll be it unless I can identify a problem that would be fixed with an update. And since my car runs so well, I'm apprehensive as well. Still waiting to hear from them....

[gr8sho]

Originally Posted by E90Fleet

You have to ask to have DRL or auto locking activated

The "service action" (its not a recall) is due to a slight glitch in a part of the USA software ( not safety or engine related )

This bugs me. The brochure for my pre-Sept car specifically says "programmable daytime running lamps". No where does it imply that I have to take my car into service to get this done. I simply interpret that to mean that I can, at my chosing, activate it or deactivate it. Also, the key fob should memorize this preference. This does NOT work on my car. So, shouldn't BMW service install the software to allow the DRLs to be turned on or off?

[ben1364]

Schweitze wrote in part, "He (service writer) said the car's too new and that he frankly doesn't know much about them."
__________________________________________________ _
If you ever go back to that dealership service department, I suggest that you demand another service writer. On second thought, if he is rated fairly on CSI, he won't be there when you go back. <g>

[Sho]

Mine was 4 hours only. Got auto door lock.

[kal-el]

Originally Posted by Sho

Mine was 4 hours only. Got auto door lock.

Auto door lock - is that the program where the door locks when you drive away after 5 mph ?

I was asking my dealer to program mine, they ask me to pay $150 ??
:mad:

[Sho]

Originally Posted by kal-el

Auto door lock - is that the program where the door locks when you drive away after 5 mph ?

I was asking my dealer to program mine, they ask me to pay $150 ??
:mad:

Yes! The Auto door lock. It should be free of service.

[Robbie!]

Originally Posted by Robbie!

I am taking my car in tomorrow for the update. (and a free car wash)

well mine is still there, took it in at 11 am and no call to come pick it up yet, they gave me a beat up loaner (e-90 base) so I dont care how long they have it.

[BMW0]

Originally Posted by Robbie!

I am taking my car in tomorrow for the update. (and a free car wash)

Nice, I want a free car wash

[Schweitzer]

UPDATE: Murphy's Law. My service adviser just called to inform me that my 330i, built 05/05, will not accept the software update for which it was brought in, and they can't release the car without that update. So what do you think will happen? I think I read in another thread a while back that in one case an entirely new computer had to be ordered which IIRC took a long time to get ahold of.
I'm not too concerned, however, because in the meantime I'm driving an '05 X3 manual, which is kind of fun to drive. Oh, well, any predictions on what the prognosis here is?