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08-29-2014, 06:49 PM | #1 |
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Active Autowerke mistake
Where is MANNY with active autowerke?
I received a gen 1 exhaust today and ordered the gen 2 for the 135i about 5 days short of 3 months ago. Where is Manny? Emails wont send to him and I would like this mistake resolved!
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2011 Jet Black w/ Black Boston Leather 135i M-Sport 7 speed DCT Mods: Green Filter, Cobb Accessport, AA Downpipe, Axleback, & Strut Brace, Berk Mids, ER Chargepipe, Wagner IC, Continental DWS 06, LUX V5, JL 600/6v2, Logic 7 Speakers, SWS Underseat Woofers, BMW Performance Grilles, 35%/20% Tint |
08-31-2014, 03:00 PM | #2 | |
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Pretty sure that would solve your problem a lot faster.
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08-31-2014, 03:20 PM | #3 |
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Left a message with active autowerke yesterday, probably won't hear a response until Tuesday. Never hurts to try everything. Even skyped the guy with no success. I was originally told to see the part by July. Yesterday wasn't July, shoot its been all summer without the part. I guess I'm just very frustrated and wanted to see if anybody could help as I was super excited to install this part and was super disappointed after opening the box with the wrong exhaust. If it resolved I will tell everyone about my experience im pretty transparent and fair. The downpipe I bought from them I posted a pic and video of my positive feedback. I realize people make mistakes. I bought a chargepipe from you mike on June 5th and saw it soon after. If this is not the correct thing to do let me know. Thanks, John
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08-31-2014, 03:21 PM | #4 | |
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I do understand that you are frustrated but what you are doing does not help anyone. Give them a chance to first see your message and if they do not respond open a thread.
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09-03-2014, 10:01 AM | #6 |
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It helps me! It takes 3 months to ship an exhaust and then the guy gets the wrong one?
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09-03-2014, 10:38 AM | #7 | |
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Its not like it took them 3 months to process it and ship it.
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09-03-2014, 11:06 AM | #8 |
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Just got off the phone with them for the second day. Manny is no longer with Active Autowerke. They thought I would like the gen 1 over the gen 2 for whatever reason. I had to explain I ordered the gen 2 and would be willing to wait. They offered to ship the demo of the gen 2 right away as no gen 2's would be available for at least 2 weeks and I agreed to the demo. I even ordered a strut bar as the Active Autowerke parts quality are superb. Overall good experience I would just rather make my own decisions with what exhaust I want to put on my car.
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2011 Jet Black w/ Black Boston Leather 135i M-Sport 7 speed DCT Mods: Green Filter, Cobb Accessport, AA Downpipe, Axleback, & Strut Brace, Berk Mids, ER Chargepipe, Wagner IC, Continental DWS 06, LUX V5, JL 600/6v2, Logic 7 Speakers, SWS Underseat Woofers, BMW Performance Grilles, 35%/20% Tint |
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09-03-2014, 11:21 AM | #9 | |
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He said he already talked to you and they will take care of it. Good luck man
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09-08-2014, 11:11 PM | #12 |
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