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04-03-2008, 12:01 AM | #1 |
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Peter Pan BMW (San Mateo)
Every time I visit that place I feel totally ignored. When gf and I were there while she was shopping for the new car we had to run across the whole building looking for the salesman to show us a vehicle. Needless to say she ended up buying Mercedes few days after.
The internet agent was not really welcome either, e-mail responses were 2-3 days late and looked like he was just sending same template letter to several people. On the bright side, Robert McCuskey whom I accidentally got forwarded over the phone was really welcome and helpful. I would suggest talking to him if you really decide to go with Peter Pan BMW. Anyway I ended up placing my order at different dealership, because they gave me good priority date. |
04-04-2008, 04:11 PM | #2 |
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They are not too aggressive or helpful in sales there, and at the same time I have found them pricey. That said I have found the service dept to be very helpful and do a good job. Given I live near by I wish I could get my car there. George
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1975 2002 Inka/blk, 1975 2002 Red/blk (lthr) (owned '77-'79), 1976 2002 blue/tan (lthr) (owned '80-'81), 1979 M1 Orange/blk (owned '82-'84), 1980 320iS Silver/blk, 1984 323i Drk blue/cream(European) E30, 1996 M3 White/blk E36, 1998 328i Silver/blk E46, 2002 330i Silver/blk E46, 2006 330i Silver/blk E90, 2008 335iSilver/blk E90, 2012 135i SGM/blk E82 (all with manual gearboxes), 2014 i3 rex Arravani Grey/terra
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04-05-2008, 09:56 PM | #3 |
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There are plenty BMW dealerships within an hour drive from San Mateo, for example Concord BMW. It is bigger and can afford less profit per car because of volume.
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04-06-2008, 12:33 AM | #4 |
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