Looking for some advice!

bimmer135i · 07-07-2010, 09:42 PM

I recently took my bimmer to the dealership, to get a couple of things fixed. One thing i pointed out was my dash board had a indention. Yes, I have done my research but they said they wouldn't do anything about it. I was wondering if their was something i could tell my SA, so they would change it. I think he is taking advantage of me because I am young. Any advice? Anything i could tell them so they would change it?

Thanks in advance!

JLoupis · 07-07-2010, 09:44 PM

Picture please

GMT II · 07-07-2010, 09:47 PM

Is this the famous passenger airbag dent?

ErvGotti · 07-07-2010, 09:54 PM

Since it's a 2010 I'm guessing it's still warrented? If it was not "user's fault" I would insist on them replacing it. We get bumper to bumper in BMW's for this reason.

bimmer135i · 07-07-2010, 10:34 PM

Yes, this is the famous passenger air bag indention. I told my SA and he said he would look into it (I don't think he will). He said their was nothing they could do about it because if they replaced it, the same thing would happen again. I don't have any pictures because my car is already at the dealer. Any chance he's just talking advantage of me because I'm young? I just don't agree their should be a dent on my dash board when its a 40k car.

NL-J · 07-08-2010, 12:28 AM

From BMW SIB 510710,

Depression on Top of the Instrument Panel
MODEL
E82, E88 (1 Series)
INFORMATION
A slight depression or outline may be visible on the top, passenger side of the instrument panel. This outline is created by the perforated edge of the lid covering the passenger front airbag. This outline is a normal condition and is visible on most vehicles.
Due to normal variation, the outline may be more noticeable on some cars than others.
Do not replace any parts for this situation, as this is a normal condition and it will not provide an improvement.

wolfe · 07-08-2010, 06:41 AM

wow, no mention of affected date range in the SIB?

Bimmer135i, are you in a hot climate? The cars I saw at a dealership in FL all seemed to have this indentation.

Irishace · 07-08-2010, 06:52 AM

I have a late 2009 build and I too have the wonderful indentation. All build years are riddled with it.

rsjean · 07-08-2010, 07:17 AM

I think someone with a bit of cinematic skill should draft a script and cast a someone in the roll of Bangle or van Hooydonk and video a short BMW YouTube infomercial about how BMW believe so deeply in the Joy Of Safety that they want all their 1 series customers to be reminded daily that they have life saving airbags in the dash. So they specially crafted a dashboard that has this fabulous visible indent giving just a hint of the safety technology contained below the surface.

Then post it.

m_thompson · 07-08-2010, 07:24 AM

My 7/09 build 128i just developed the depression.

bimmer135i · 07-08-2010, 10:30 AM

I live in Houston, Texas. It gets pretty hot in the summer.

For people that did get their dash replaced. Did they replace it with no questions asked or did you have to put up a fight?

07-07-2010, 09:42 PM	#1
bimmer135i New Member 2 Rep 23 Posts Drives: bmw 135i Join Date: Mar 2010 Location: Houston iTrader: (0)	Looking for some advice! I recently took my bimmer to the dealership, to get a couple of things fixed. One thing i pointed out was my dash board had a indention. Yes, I have done my research but they said they wouldn't do anything about it. I was wondering if their was something i could tell my SA, so they would change it. I think he is taking advantage of me because I am young. Any advice? Anything i could tell them so they would change it? Thanks in advance!
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07-07-2010, 09:44 PM	#2
JLoupis Private 6 Rep 51 Posts Drives: 128i Join Date: Mar 2010 Location: Lebanon NH iTrader: (0)	Picture please
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07-07-2010, 09:47 PM	#3
GMT II Second Lieutenant 12 Rep 290 Posts Drives: I ride the bus. Join Date: Sep 2008 Location: NYC/Staten Isl. iTrader: (0)	Is this the famous passenger airbag dent? __________________ 2009 135i Coupe Sedona Red/Beige Boston Leather 6MT / ZPP / ZSP / Nav / Prem. Hi-Fi / Sirius / CA / Heated Seats (you keep the ski bag) / Park Dist. / HD Radio (because it was free)
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07-07-2010, 09:54 PM	#4
ErvGotti Major 124 Rep 1,362 Posts Drives: 2008 135i 6MT Join Date: Jul 2010 Location: Aviano iTrader: (5) Garage List 2008 135i [6.00]	Since it's a 2010 I'm guessing it's still warrented? If it was not "user's fault" I would insist on them replacing it. We get bumper to bumper in BMW's for this reason.
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07-07-2010, 10:34 PM	#5
bimmer135i New Member 2 Rep 23 Posts Drives: bmw 135i Join Date: Mar 2010 Location: Houston iTrader: (0)	Yes, this is the famous passenger air bag indention. I told my SA and he said he would look into it (I don't think he will). He said their was nothing they could do about it because if they replaced it, the same thing would happen again. I don't have any pictures because my car is already at the dealer. Any chance he's just talking advantage of me because I'm young? I just don't agree their should be a dent on my dash board when its a 40k car.
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07-08-2010, 12:28 AM	#6
NL-J First Lieutenant 21 Rep 313 Posts Drives: F82 M4 Join Date: May 2010 Location: NL iTrader: (0)	From BMW SIB 510710, Depression on Top of the Instrument Panel MODEL E82, E88 (1 Series) INFORMATION A slight depression or outline may be visible on the top, passenger side of the instrument panel. This outline is created by the perforated edge of the lid covering the passenger front airbag. This outline is a normal condition and is visible on most vehicles. Due to normal variation, the outline may be more noticeable on some cars than others. Do not replace any parts for this situation, as this is a normal condition and it will not provide an improvement. __________________ www.vierenzestig.nl
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07-08-2010, 06:41 AM	#7
wolfe Captain 134 Rep 613 Posts Drives: e82 / e70 / r56 / r60 Join Date: Apr 2010 Location: USA iTrader: (1)	wow, no mention of affected date range in the SIB? Bimmer135i, are you in a hot climate? The cars I saw at a dealership in FL all seemed to have this indentation.
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07-08-2010, 06:52 AM	#8
Irishace ElevenPointFive 326 Rep 2,450 Posts Drives: E90 335 Join Date: Oct 2009 Location: Toronto iTrader: (1)	I have a late 2009 build and I too have the wonderful indentation. All build years are riddled with it. __________________ 2008 E90 335xi - N54 Daily Driver MHD Stage 2+ ~ CPE DPs ~ BMS Intake ~ AMS FMIC
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07-08-2010, 07:17 AM	#9
rsjean satch 39 Rep 1,040 Posts Drives: 135i Join Date: Dec 2009 Location: Sonoran Desert, Tucson AZ iTrader: (3)	I think someone with a bit of cinematic skill should draft a script and cast a someone in the roll of Bangle or van Hooydonk and video a short BMW YouTube infomercial about how BMW believe so deeply in the Joy Of Safety that they want all their 1 series customers to be reminded daily that they have life saving airbags in the dash. So they specially crafted a dashboard that has this fabulous visible indent giving just a hint of the safety technology contained below the surface. Then post it. __________________ "The Dingo ate your Mustang"
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07-08-2010, 07:24 AM	#10
m_thompson Major 133 Rep 1,416 Posts Drives: M-Sport 128i, 328xi, 3.0CS Join Date: Jun 2008 Location: New England, USA iTrader: (0) Garage List 2009 128i [0.00] 1972 3.0CS [10.00]	My 7/09 build 128i just developed the depression. __________________ '09 128i - Black Sapphire Metallic\Coral Red\Glacier Silver\N51 DISA\6MT\Navigation\Premium\M-Sport\Heated seats\Xenon\Headlights\iPod\Smartphone\Euro Delivery
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07-08-2010, 10:30 AM	#11
bimmer135i New Member 2 Rep 23 Posts Drives: bmw 135i Join Date: Mar 2010 Location: Houston iTrader: (0)	I live in Houston, Texas. It gets pretty hot in the summer. For people that did get their dash replaced. Did they replace it with no questions asked or did you have to put up a fight?
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