BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read




 

Post Reply
 
Thread Tools Search this Thread
      11-03-2011, 06:47 PM   #1
OAM
Second Lieutenant
OAM's Avatar
United_States
43
Rep
232
Posts

Drives: Sitting
Join Date: Jun 2011
Location: Northeast

iTrader: (3)

PCD Mishap

Long story short, I feel shafted... I have PCD tomorrow and for the past 5 months i've been planning my life around tomorrow. I even roped 3 of my buddies to drive down from NJ with their cars. We're about 5 hours into our 12 hour drive and I get a phone call from the performance center. Basically they tell me the ABS control unit went bad on my 1m and I will not be able to pick up my car!!!! They did a nation wide search for the part to see if they could locate one in the US because it will take 1 week to ship from Germany. Basically I can come and do the PCD experience but cannot leave with my car. So as of right now I'm about an hour from Greenville. To their credit they were very apologetic, but it sucks that they just did the quality inspection 24 hours before arrival. The car has been there since the 28th. They are supposed to call me again with an update tomorrow to see if anything changes, I'm not holding my breath though. They did say they will make it right for me, which I believe they will, but I really just want what I've been planning for months. Hopefully they call me tomorrow with some good news.
Appreciate 0
      11-03-2011, 06:55 PM   #2
flzrider
Captain
48
Rep
739
Posts

Drives: AW 1M
Join Date: Oct 2005
Location: Miami, FL

iTrader: (1)

ABS control unit? What a strange part to die all of a sudden?
__________________
Appreciate 0
      11-03-2011, 06:56 PM   #3
Moo
Gold Member
Moo's Avatar
No_Country
161
Rep
512
Posts

Drives: PSYWGN
Join Date: Apr 2010
Location: Studio 69

iTrader: (0)

Sorry to hear that, but I'm sure you will still have fun with all the PCD activities, and they will make good with their promise.

Keep us updated
Appreciate 0
      11-03-2011, 06:59 PM   #4
LOVEM
Major
United_States
87
Rep
1,085
Posts

Drives: 2011 1m VO
Join Date: Jul 2011
Location: Texas

iTrader: (0)

Sorry To Hear That ! Hopefully Every Thing Turns Out Great Per Pcd Promise.
Appreciate 0
      11-03-2011, 07:09 PM   #5
Ascari
Second Lieutenant
Ascari's Avatar
11
Rep
249
Posts

Drives: '11 AW 1M - 08 X3 MSport 3.0D
Join Date: May 2011
Location: Sydney, Australia

iTrader: (0)

Bro, don't let it spoil your trip. Drive the wheels of the PCD cars, make them ship yours to pick up at a local dealer all nice and fresh and enjoy te few days with your buds. You'll forget all about it once your 1M is in the garage (with a boot full of free goodies from the apologetic BMW guys....)
Appreciate 0
      11-03-2011, 08:09 PM   #6
ethanh8791
Supreme Member
United_States
5
Rep
113
Posts

Drives: crazy
Join Date: Sep 2011
Location: Reston, VA

iTrader: (1)

Garage List
2007 VW GTI  [0.00]
2011 BMW 1M  [0.00]
Quote:
Originally Posted by Ascari View Post
Bro, don't let it spoil your trip. Drive the wheels of the PCD cars, make them ship yours to pick up at a local dealer all nice and fresh and enjoy te few days with your buds. You'll forget all about it once your 1M is in the garage (with a boot full of free goodies from the apologetic BMW guys....)
That's a great way to look at it....yah maybe easy for us to say from the perspective of "it didn't happen to me" but I think it's the best way to look at it. Enjoy PCD and think that they will probably make up for the mishap.
Appreciate 0
      11-03-2011, 08:22 PM   #7
tkbr0wn
Major
United_States
72
Rep
1,239
Posts

Drives: 2015 Cayman S
Join Date: Jun 2008
Location: Atlanta

iTrader: (0)

Why wouldn't they yank one out of a car that is being delivered in a few weeks. If my car were there and I wasn't due to pick up for a few weeks I would tell them to give you my abs control unit.
__________________

● 2015 Cayman S (Current), 2011 1M BSM #297 (Sold), 2008 135i (Sold) ●
Appreciate 0
      11-03-2011, 09:18 PM   #8
M3 Adjuster
Banned
Albania
7905
Rep
11,785
Posts

Drives: 1M, X1 M Sport, E46 325ic
Join Date: Mar 2008
Location: Dallas, Tx

iTrader: (0)

Go do PCD for sure... And hopefully they get it worked out.. Tell them to take the control unit from a school car?
I bet those are working just fine!
Appreciate 0
      11-03-2011, 10:47 PM   #9
robertm
Major
450
Rep
1,358
Posts

Drives: 2020 M2 Comp
Join Date: Oct 2007
Location: dfw

iTrader: (0)

Quote:
Originally Posted by tkbr0wn View Post
Why wouldn't they yank one out of a car that is being delivered in a few weeks. If my car were there and I wasn't due to pick up for a few weeks I would tell them to give you my abs control unit.
In fact, my car is sitting there and I'm not picking it up for two more weeks. I'll call Ginger in the morning and see what can be done.

OAM, if you get this before then shoot me a PM with your full name.
Appreciate 0
      11-03-2011, 11:07 PM   #10
tkbr0wn
Major
United_States
72
Rep
1,239
Posts

Drives: 2015 Cayman S
Join Date: Jun 2008
Location: Atlanta

iTrader: (0)

Quote:
Originally Posted by robertm View Post
In fact, my car is sitting there and I'm not picking it up for two more weeks. I'll call Ginger in the morning and see what can be done.

OAM, if you get this before then shoot me a PM with your full name.
__________________

● 2015 Cayman S (Current), 2011 1M BSM #297 (Sold), 2008 135i (Sold) ●
Appreciate 0
      11-03-2011, 11:16 PM   #11
LeMansM5
First Lieutenant
LeMansM5's Avatar
26
Rep
366
Posts

Drives:
Join Date: Apr 2005

iTrader: (0)

PC people take good care of customers. They will probably ship the car to you at their cost when fixed.
Appreciate 0
      11-03-2011, 11:32 PM   #12
torquedemon
Lieutenant
torquedemon's Avatar
United_States
21
Rep
404
Posts

Drives: BSM 1M
Join Date: Apr 2011
Location: Earth

iTrader: (0)

Garage List
hey you wont have to drive it back from PCD now and wont have to worry about dents, dings and paint chips on the way home
Appreciate 0
      11-03-2011, 11:38 PM   #13
OAM
Second Lieutenant
OAM's Avatar
United_States
43
Rep
232
Posts

Drives: Sitting
Join Date: Jun 2011
Location: Northeast

iTrader: (3)

Guys, thanks for the overwhelming support! I'm sure they will make it up to me somehow. Just really frustrating after obsessing over every little detail about this car for so long. Off to bed now, hope they have some good news for me in the morning.
Appreciate 0
      11-04-2011, 06:09 AM   #14
1mGator
1mGator
1mGator's Avatar
United_States
144
Rep
567
Posts

Drives: Valencia 1M
Join Date: Dec 2010
Location: Aventura, Florida

iTrader: (0)

Quote:
Originally Posted by robertm View Post
In fact, my car is sitting there and I'm not picking it up for two more weeks. I'll call Ginger in the morning and see what can be done.

OAM, if you get this before then shoot me a PM with your full name.
Robertm,

You are the MAN .... this is what the spirit of these forums and this "brotherhood" is all about.

OP ....... In regard to them making it right .... I have confidence they will do everything possible to make your experience positive ... and as Donnie (instructor) says "not your car, not your tires, not your brakes" .... so drive baby, drive!

Keep us posted and have fun .... the wait is worth it!
Appreciate 0
      11-04-2011, 06:22 AM   #15
PyratOne
Lieutenant
PyratOne's Avatar
United_States
21
Rep
436
Posts

Drives: 1M Coupe (Not an M1!)
Join Date: Jun 2010
Location: MA

iTrader: (0)

Quote:
Originally Posted by robertm View Post
In fact, my car is sitting there and I'm not picking it up for two more weeks. I'll call Ginger in the morning and see what can be done.

OAM, if you get this before then shoot me a PM with your full name.

You ARE the man, robertm. Mad props.

To the OP, I agree with everyone else. Have a great time at PCD and dont worry. Easy for us to say, I know. But, one thing I've learned about the brand, they will make it right. I predict you will be happy in the end.

besides, whats one more week after months of waiting? Drive the piss out of their car, though!



Pyrat
__________________
“Balancing this thing on the steering and throttle is pretty much the crack cocaine of the car world.”

Top Gear Magazine - Jason Barlow about the 1M
Appreciate 0
      11-04-2011, 06:42 AM   #16
eeghie
Kind of a big deal
300
Rep
1,674
Posts

Drives: an 1M not often enough
Join Date: Jan 2011
Location: between Unlimited and Hard to Get

iTrader: (0)

Hope OP get's some major guilt-ed compensation and a great experience after all

Quote:
Originally Posted by robertm View Post
In fact, my car is sitting there and I'm not picking it up for two more weeks. I'll call Ginger in the morning and see what can be done.

OAM, if you get this before then shoot me a PM with your full name.
You Sir, you ROCK
Appreciate 0
      11-04-2011, 07:12 AM   #17
rogbmw
Second Lieutenant
31
Rep
272
Posts

Drives: Alpina B12 5.0
Join Date: May 2011
Location: Florida

iTrader: (0)

As they say...drive the PDC cars like you stole them, and are being chased!!!
Have a good time, and just think of the miles you will save on your car!
Appreciate 0
      11-04-2011, 02:27 PM   #18
OAM
Second Lieutenant
OAM's Avatar
United_States
43
Rep
232
Posts

Drives: Sitting
Join Date: Jun 2011
Location: Northeast

iTrader: (3)

Quote:
Originally Posted by robertm View Post
In fact, my car is sitting there and I'm not picking it up for two more weeks. I'll call Ginger in the morning and see what can be done.

OAM, if you get this before then shoot me a PM with your full name.
Robert,

Just wanted to say thank you for calling Ginger this morning and offering the part off your car. Unfortunately they were not able to do that because the part is programmed to the VIN. I really appreciate what you did for me.

Anyway to update everyone on my situation I did PCD day which was awesome and got orientation with my car however I was not allowed to leave with it. Really heartbreaking after spending a day really pushing one. As soon as I find out how I will be getting my car once the part is replaced, in about a week, I'll update everyone.

Also great ,meeting the other 1Mers. Get home safe guys.
Appreciate 0
      11-04-2011, 02:48 PM   #19
MusclezMarinara
Banned
United_States
262
Rep
5,018
Posts

Drives: VALNCYA
Join Date: Jan 2009
Location: Jersey

iTrader: (23)

Garage List
best of luck OP maybe they can air freight it ! Wonder why it failed

RobertM nice of u to offer
Appreciate 0
      11-04-2011, 06:33 PM   #20
bayer
First Lieutenant
bayer's Avatar
United_States
16
Rep
316
Posts

Drives: 1M
Join Date: Jan 2011
Location: Michigan

iTrader: (0)

Sounds like it worked out pretty well, all things considered. Enjoy your 1M!!

@RobertM - kudos to you sir. Proof there is still good in the world.
Appreciate 0
      11-04-2011, 07:59 PM   #21
robertm
Major
450
Rep
1,358
Posts

Drives: 2020 M2 Comp
Join Date: Oct 2007
Location: dfw

iTrader: (0)

Sorry I wasn't able to help ya out. I was on the phone with Ginger as soon as she arrived this morning and she was receptive to the idea. Had to talk to the head tech though to get his input. I never heard back from her before my 2:30-6:30 training meeting and was wondering the whole time if she was trying to call me for final authorization.

As I understand it from her voicemail the VIN is imprinted in the the software once the abs module is powered up and they were concerned my module wouldn't work right in your car. (Or something along those lines)

Anyways, sorry we couldn't work something out for ya. It sounds like you guys at least had a good time hooning the factory cars
Appreciate 0
      11-04-2011, 09:34 PM   #22
elro
New Member
United_States
3
Rep
25
Posts

Drives: M235i Glacier Silver
Join Date: Jul 2011
Location: Dallas

iTrader: (0)

Met OAM and Bentone today at PCD. Great guys and good times. We had fun with the cars even though it was raining early in the day.
I think it has been stressed here but PCD is a must.
I am sure OAM will share some pics or video, he had all the gadgets.
Car is awesome. I am in Jacksonville on my way to Miami and these 350 miles of driving have been awesome. The car is superb. Cant wait to be able to go past 5500rpms....
Appreciate 0
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 06:55 AM.




1addicts
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST