Is this covered under warranty?

delta-9-ginseng · 11-20-2011, 02:28 AM

It seems like my steering wheel is peeling/discoloring on the top...do you guys know if this would be covered under the warranty? I just don't want it to get progressively worse over the years.

FOACAD · 11-20-2011, 06:52 AM

Not sure, but my guess is that they will say its natural wear and tear, or failure to maintain it yourself.

If you bitch enough to your SA maybe you can get a discount on a performance alcantara wheel

dtwyim · 11-20-2011, 08:40 AM

What MY and what is your mileage? Is it in the sun a lot?

I know they warranty the steering wheel cover peeling but I never came across the problem that you have. Have to check mine now.

Lester · 11-20-2011, 11:20 AM

Sweaty Palms?

Dackelone · 11-20-2011, 11:45 AM

One would think it would be covered under the warranty or even "good will". I would certainly tell them this is not what you expect out of a $45K car. Lots of early 1er have this problem with the steering wheel trim (around the buttons) "peeling" off.

ken1137 · 11-20-2011, 11:53 AM

It really depends on your SA. As mentioned they will state "Normal wear and tear is not covered". I had a similar wear issue with paint on my 328's driver side window control unit. They reimbursed me for the part and installed it for free after I ordered the part and picked it up

Yes, I did have a couple of nice conversations with the SA before I picked the part up.

Good luck

delta-9-ginseng · 11-20-2011, 02:00 PM

Thanks guys for the input!

1speedbike · 11-20-2011, 02:41 PM

My steering wheel started peeling (not the rim where yours is, but the face where the buttons are). I told my dealership WTF this shouldn't happen. I told him I have two "friends" who drive BMWs and the same crap happened to them and I expected better. Replaced under warranty.

IDBMW · 11-20-2011, 02:50 PM

Like others said it depends on you SA and relationship with the dealer. I wore the seat bolster out on a 3 series I had a few years ago and they replaced it under warranty. The plastic steering wheel trim started pealing on my 135i and it was replaced under warranty. I think they would replace the steering wheel if the relationship is good. My gearshift knob is wearing much like your steering wheel. I shall mention it next time I am in for service and hopefully they will replace it. To me it is always worth asking to cover it under warranty.

DriveHard · 11-20-2011, 06:17 PM

that is not peeling..

that is dirt/ grim ingrained in the grain of the wheel

it is in fact sweaty palms

use a leather cleaner and let us know..

delta-9-ginseng · 11-20-2011, 09:15 PM

Quote:

Originally Posted by DriveHard

that is not peeling..

that is dirt/ grim ingrained in the grain of the wheel

it is in fact sweaty palms

use a leather cleaner and let us know..

Wow dude!! Awesome advice. Applied some leather cleaner and it came right off. Looks brand new now!!!

Thanks

NewYearsBoy · 11-20-2011, 09:32 PM

My car just went in for service.. and it came out with a peeling steering wheel. I called the dealership and the service guy said very quickly that it would be covered under warranty.

NewYearsBoy · 11-20-2011, 09:33 PM

Quote:

Originally Posted by 1speedbike

My steering wheel started peeling (not the rim where yours is, but the face where the buttons are). I told my dealership WTF this shouldn't happen. I told him I have two "friends" who drive BMWs and the same crap happened to them and I expected better. Replaced under warranty.

What happens when it does it again out of warranty?

DriveHard · 11-21-2011, 09:54 AM

Quote:

Originally Posted by delta-9-ginseng

Wow dude!! Awesome advice. Applied some leather cleaner and it came right off. Looks brand new now!!!

Thanks

Great news !!!! Thats what i thought.. Dont get me wrong, steering wheels do peel...thats just not what happened to yours.. When they peel it more de-laminates thin shavings of leather at a time..

It was easy to spot in your pic that the areas in question were on the surface.

It will happen again...just keep tabs on it so it doesnt build up.. handcreams / cologne / perfumes / and plain old dirt is what does it.

warning to all....dont use agressive chemicals / brushes because you will make it peel if you go to far.. Leather clearner and a rag is all that it should take.

Good Luck / Regards..

Fumus · 11-21-2011, 12:03 PM

If your car is still under warranty it's covered. The finish on my steering wheel buttons started to fade away and you could see the glowing orange coming through...they replaced that under warranty.

Ash83 · 11-22-2011, 10:17 AM

with this stuff it depends on the mod of your SA.. if he said not i would just leave and go to another dealer and try your luck there..

x97Melbourne · 11-24-2011, 07:40 PM

I know other people have already commented, but YES this is under warranty. I've had mine in for a similar issue (but not as bad as yours). Def get it fixed....it's worth it to get your S.W. looking like new.

11-20-2011, 02:28 AM	#1
delta-9-ginseng OG Tray Deee 81 Rep 261 Posts Drives: BMW 135i & F36 435i Join Date: Jul 2011 Location: LA and SF iTrader: (0)	Is this covered under warranty? It seems like my steering wheel is peeling/discoloring on the top...do you guys know if this would be covered under the warranty? I just don't want it to get progressively worse over the years. Attached Images
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11-20-2011, 06:52 AM	#2
FOACAD Airborne! 19 Rep 533 Posts Drives: 2012 AW/CR 135i Msport Join Date: Nov 2011 Location: KC, MO iTrader: (0)	Not sure, but my guess is that they will say its natural wear and tear, or failure to maintain it yourself. If you bitch enough to your SA maybe you can get a discount on a performance alcantara wheel
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11-20-2011, 08:40 AM	#3
dtwyim Captain 52 Rep 874 Posts Drives: BMW no more Join Date: Oct 2010 Location: Canada iTrader: (0)	What MY and what is your mileage? Is it in the sun a lot? I know they warranty the steering wheel cover peeling but I never came across the problem that you have. Have to check mine now.
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11-20-2011, 11:20 AM	#4
Lester Brigadier General 295 Rep 3,350 Posts Drives: Join Date: Oct 2007 iTrader: (0)	Sweaty Palms?
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11-20-2011, 11:45 AM	#5
Dackelone European Editor 10539 Rep 22,992 Posts Drives: N54 e82 Join Date: Feb 2010 Location: Bayern, Germany iTrader: (1)	One would think it would be covered under the warranty or even "good will". I would certainly tell them this is not what you expect out of a $45K car. Lots of early 1er have this problem with the steering wheel trim (around the buttons) "peeling" off.
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11-20-2011, 11:53 AM	#6
ken1137 Brigadier General 89 Rep 3,732 Posts Drives: BMW S1000XR Join Date: Jun 2011 Location: Gilbert, AZ iTrader: (7) Garage List 2009 e90 335i [6.40]	It really depends on your SA. As mentioned they will state "Normal wear and tear is not covered". I had a similar wear issue with paint on my 328's driver side window control unit. They reimbursed me for the part and installed it for free after I ordered the part and picked it up Yes, I did have a couple of nice conversations with the SA before I picked the part up. Good luck __________________ BMWCCA member
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11-20-2011, 02:00 PM	#7
delta-9-ginseng OG Tray Deee 81 Rep 261 Posts Drives: BMW 135i & F36 435i Join Date: Jul 2011 Location: LA and SF iTrader: (0)	Thanks guys for the input!
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11-20-2011, 02:41 PM	#8
1speedbike Brigadier General 732 Rep 3,274 Posts Drives: 2022 X4 M40i, 2008 135i Join Date: Jun 2008 Location: MKE iTrader: (15)	My steering wheel started peeling (not the rim where yours is, but the face where the buttons are). I told my dealership WTF this shouldn't happen. I told him I have two "friends" who drive BMWs and the same crap happened to them and I expected better. Replaced under warranty. __________________ 2022 X4 M40i - 2008 135i - 2015 F700GS On Order - 2024 i4 M50 Scruffy's gonna die the way he lived... Mmhm.
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11-20-2011, 02:50 PM	#9
IDBMW Captain 41 Rep 825 Posts Drives: 2019 X3 M40i Join Date: Mar 2008 Location: Boise, ID iTrader: (0)	Like others said it depends on you SA and relationship with the dealer. I wore the seat bolster out on a 3 series I had a few years ago and they replaced it under warranty. The plastic steering wheel trim started pealing on my 135i and it was replaced under warranty. I think they would replace the steering wheel if the relationship is good. My gearshift knob is wearing much like your steering wheel. I shall mention it next time I am in for service and hopefully they will replace it. To me it is always worth asking to cover it under warranty. __________________ 2019 X3 M40i - Black Sapphire Metallic - Mocha Lather - 21" 718M wheels - Every option except Sun Shade
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11-20-2011, 06:17 PM	#10
DriveHard Colonel 115 Rep 1,998 Posts Drives: X1 and R58 JCW Join Date: Aug 2010 Location: Long Island iTrader: (0)	that is not peeling.. that is dirt/ grim ingrained in the grain of the wheel it is in fact sweaty palms use a leather cleaner and let us know.. __________________ X1, R58 JCW, M2 in my future if planets align
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11-20-2011, 09:32 PM	#12
NewYearsBoy Colonel 68 Rep 2,352 Posts Drives: IS 300 Join Date: Mar 2010 Location: Bradenton FL iTrader: (0) Garage List 2010 135i M-Sport [0.00]	My car just went in for service.. and it came out with a peeling steering wheel. I called the dealership and the service guy said very quickly that it would be covered under warranty. __________________ -------------------------------------------------------------- "Speed never killed anyone its very important to get that straight, Speed has never killed a soul. Suddenly becoming stationary thats what gets people." - Jeremy Clarkson
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11-21-2011, 12:03 PM	#15
Fumus Private First Class 79 Rep 190 Posts Drives: 2023 X1 xDrive28i Join Date: Sep 2011 Location: Durham, NC iTrader: (0)	If your car is still under warranty it's covered. The finish on my steering wheel buttons started to fade away and you could see the glowing orange coming through...they replaced that under warranty.
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11-22-2011, 10:17 AM	#16
Ash83 Major 41 Rep 1,177 Posts Drives: 135i & RS5 (SOLD)/ 18 CTS-V Join Date: Jan 2010 Location: Miami, FL iTrader: (1)	with this stuff it depends on the mod of your SA.. if he said not i would just leave and go to another dealer and try your luck there.. __________________ Alpine White, Coral RED , Glacier Silver Aluminum trim, M sport, 6MT, NAV, HiFi, USB-iPod, Bluetooth Performance: JB4\|BMW PE\|DP Cosmetics: BMW Sport Pedals\|Black Kidney Grill
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11-24-2011, 07:40 PM	#17
x97Melbourne Molar World 47 Rep 916 Posts Drives: 2016 435i Coupe Join Date: Apr 2008 Location: Florida iTrader: (0)	I know other people have already commented, but YES this is under warranty. I've had mine in for a similar issue (but not as bad as yours). Def get it fixed....it's worth it to get your S.W. looking like new. __________________ Current: 2016 435i Coupe Previous: 2014 335i Sedan; 2013 328i Cv, 2011 335i Sedan Gone But Not Forgotten: 2008 135i Convertible (my favorite)
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