Peter Pan BMW (San Mateo)

[mastermav]

Every time I visit that place I feel totally ignored. When gf and I were there while she was shopping for the new car we had to run across the whole building looking for the salesman to show us a vehicle. Needless to say she ended up buying Mercedes few days after.

The internet agent was not really welcome either, e-mail responses were 2-3 days late and looked like he was just sending same template letter to several people.

On the bright side, Robert McCuskey whom I accidentally got forwarded over the phone was really welcome and helpful. I would suggest talking to him if you really decide to go with Peter Pan BMW.

Anyway I ended up placing my order at different dealership, because they gave me good priority date.

[GeorgeJ.]

Originally Posted by mastermav

Every time I visit that place I feel totally ignored. When gf and I were there while she was shopping for the new car we had to run across the whole building looking for the salesman to show us a vehicle.
.

They are not too aggressive or helpful in sales there, and at the same time I have found them pricey. That said I have found the service dept to be very helpful and do a good job. Given I live near by I wish I could get my car there. George

[mastermav]

There are plenty BMW dealerships within an hour drive from San Mateo, for example Concord BMW. It is bigger and can afford less profit per car because of volume.

[ximpulsex]

Originally Posted by mastermav

Anyway I ended up placing my order at different dealership, because they gave me good priority date.

Sooo.... Are you going to let us all in on who the helpful dealership was?