Recommend a PA (Philly area) or S. Jersey Dealer for Service

Xios135 · 01-29-2011, 07:21 AM

I've had my 135i vert for a few weeks now. I purchased it from Open Road BMW in Edison, NJ as a demo. Probably won't be taking it there for service as they are well over an hour away from me and the few times I've spoken to them on the phone I don't get that warm and fuzzy feeling.

Has anybody had continued positive experiences with dealers in my area? The Mt. Laurel and Fort Washington dealers are probably the closest to me.

Also, as mentioned, I purchased my car as a demo with about 6K miles. I called Open Road BMW service about a week ago to get copies of any paperwork related to service, recalls (HPFP...), TSBs, etc... and they said I have to physically come up there and speak with the service manager to obtain copies of any documents related to service performed on my vehicle.

Is this normal?

amancuso · 01-31-2011, 12:10 PM

BMW of Mt. Laurel in NJ is pretty good. I've not had any experience with service centers in PA either. As long as the car is under warranty, you can pretty much go wherever you like.

bluecarbon · 01-31-2011, 09:43 PM

Mt Laural took real good care of me when my fuel pump went out on me

01-29-2011, 07:21 AM	#1
Xios135 First Lieutenant 24 Rep 365 Posts Drives: 2014 MB CLA Edition 1 Join Date: Jan 2011 Location: Philadelphia iTrader: (0) Garage List 2010 BMW 135i Conve ... [1.00]	Recommend a PA (Philly area) or S. Jersey Dealer for Service I've had my 135i vert for a few weeks now. I purchased it from Open Road BMW in Edison, NJ as a demo. Probably won't be taking it there for service as they are well over an hour away from me and the few times I've spoken to them on the phone I don't get that warm and fuzzy feeling. Has anybody had continued positive experiences with dealers in my area? The Mt. Laurel and Fort Washington dealers are probably the closest to me. Also, as mentioned, I purchased my car as a demo with about 6K miles. I called Open Road BMW service about a week ago to get copies of any paperwork related to service, recalls (HPFP...), TSBs, etc... and they said I have to physically come up there and speak with the service manager to obtain copies of any documents related to service performed on my vehicle. Is this normal? __________________ GONE *135i Vert-Montego Blue M-Sport-6MT, BMS DCI, JB+, CF iCarbon Spoiler, Matte black grills, stock diffuser mod, Ink Black powder coated 264s,*
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01-31-2011, 12:10 PM	#2
amancuso Lieutenant Colonel 726 Rep 1,758 Posts Drives: 330it, 428ix, 430i Join Date: Oct 2008 Location: Lawrenceville, GA iTrader: (1)	BMW of Mt. Laurel in NJ is pretty good. I've not had any experience with service centers in PA either. As long as the car is under warranty, you can pretty much go wherever you like.
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01-31-2011, 09:43 PM	#3
bluecarbon Private First Class 13 Rep 192 Posts Drives: 2019 440i Join Date: Apr 2008 Location: Pocomoke, MD iTrader: (2)	Mt Laural took real good care of me when my fuel pump went out on me __________________ F32 Project
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