Trivett Service Review

Taymaishu · 09-03-2010, 09:08 AM

I know i've been raving about them recently, but today really put the icing on the cake.

They swapped my transmission and cross member over in 2 days, and went to pick up the car aronud 3:30pm today. It wasn't ready yet, but my SA took me into the service workshop to see how they do it all.

UNREAL. The place is cleaner than most hospitals. The cars perfectly lined up. Christine had her old transmission in a box, and they had all the wires hanging out of her as they upgraded and reset the ECU. Simply put, each car has its own set of wall sockets, and Christine was pretty well plugged in.

I was shown how the ECU is reset, plugs into the USB in the centre consol, and then to a few places under the bonnet. Her exhaust was also off.

I was then taken around to the networking room, where all those plugs and data come to life. There were 2 techs watching my ECU reset and was told "22 minutes till we are done with the ECU."

They were pretty damn good!

aus135i · 09-03-2010, 12:31 PM

whos ur sales dude?

Taymaishu · 09-03-2010, 08:58 PM

Quote:

Originally Posted by aus135i

whos ur sales dude?

My service guy is Angus. Lovely bloke.

Jeef Beef · 09-08-2010, 11:54 PM

Man, you really gotta intro me to the guys you work with there. Everytime I've walked into Trivett, it's been a massive disappointment.

So two weeks ago I got an email from BMW with a pdf catalogue of their 'Lifestyle' products. Spotted an 8gb USB stick in the exact shape of our keyfobs and thought it'd be an awesome thing to have for $59. Not bad at all.

Since Trivett is 400m from where I work, I walked in to buy it and leave. Except how much are they selling it for? $75. Seventy-Five bucks. The catalogue stated the RRP as $59 but Trivett was flogging it off for an extra $16. I called over the dude who is responsible for the accessories and he was an absolute asshole.

"I believe the brochure you received is old."
"I got it last week."
"Oh then these prices tend to fluctuate."
"...what? It's been one week."
"Yeh, the prices on these things tend to change. Maybe you should go somewhere else."

What the fuck? Needless to say I walked straight out and asked my friend SBC (who's on the e90post forum here) to fetch one for me from BMW Ruschcutters. Sure enough, EVERY OTHER DEALER in Sydney has it for $59.

If I can't even get something simple like a USB stick for RECOMMENDED RETAIL from Trivett, then I don't even want to go into their car prices.

Taymaishu · 09-09-2010, 04:55 AM

Quote:

Originally Posted by Jeef Beef

Man, you really gotta intro me to the guys you work with there. Everytime I've walked into Trivett, it's been a massive disappointment.

Mate, they were so good with me. Tour of the service facility, saw Christine being plugged in on 'life support' having her ECU reset, showed me the old transmission. Even kept the golf tee plugged as they had to remove the exhaust system.

Just a pleasure to deal with those guys, absolutely no doubt my car will be in there for regular servicing.

Not sure about their sales guys, though. Service are fantastic, courteous and really go FAR out of their way for you.

If you want a service contact, let me know and i'll send you my guy's details.

sbce90 · 09-09-2010, 06:11 AM

what about that 1 hatch for like 78k or something wasnt it?

aus135i · 09-10-2010, 12:51 AM

ROFLMFAO

Jeef Beef · 09-10-2010, 10:56 PM

Quote:

Originally Posted by aus135i

that lifestyle dude is an assshole!!! Steven? (his gay too, but of coz there is nothing wrong been gay) go pass him go stright to the sales manager!!!

Yes Steven. He spoke to me like he was the King and I was some lowly peasant.

09-03-2010, 09:08 AM	#1
Taymaishu Banned 145 Rep 3,016 Posts Drives: I love massive black cocks Join Date: Jul 2009 Location: in my ass and around my mouth iTrader: (0) Garage List 2009 125i [5.50]	Trivett Service Review I know i've been raving about them recently, but today really put the icing on the cake. They swapped my transmission and cross member over in 2 days, and went to pick up the car aronud 3:30pm today. It wasn't ready yet, but my SA took me into the service workshop to see how they do it all. UNREAL. The place is cleaner than most hospitals. The cars perfectly lined up. Christine had her old transmission in a box, and they had all the wires hanging out of her as they upgraded and reset the ECU. Simply put, each car has its own set of wall sockets, and Christine was pretty well plugged in. I was shown how the ECU is reset, plugs into the USB in the centre consol, and then to a few places under the bonnet. Her exhaust was also off. I was then taken around to the networking room, where all those plugs and data come to life. There were 2 techs watching my ECU reset and was told "22 minutes till we are done with the ECU." They were pretty damn good!
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09-03-2010, 12:31 PM	#2
aus135i Captain 27 Rep 828 Posts Drives: F80 M3 Join Date: Sep 2008 Location: SYD iTrader: (0)	whos ur sales dude? __________________ GONE: E82,E83,K46,1199s,RS250,F20,F25,F82,Cayenne,G83 NOW: G07, G20, K66
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09-08-2010, 11:54 PM	#4
Jeef Beef Lord Captain Commander 110 Rep 3,093 Posts Drives: a sleeper Join Date: Oct 2009 Location: Sydney, Australia iTrader: (0)	Man, you really gotta intro me to the guys you work with there. Everytime I've walked into Trivett, it's been a massive disappointment. So two weeks ago I got an email from BMW with a pdf catalogue of their 'Lifestyle' products. Spotted an 8gb USB stick in the exact shape of our keyfobs and thought it'd be an awesome thing to have for $59. Not bad at all. Since Trivett is 400m from where I work, I walked in to buy it and leave. Except how much are they selling it for? $75. Seventy-Five bucks. The catalogue stated the RRP as $59 but Trivett was flogging it off for an extra $16. I called over the dude who is responsible for the accessories and he was an absolute asshole. "I believe the brochure you received is old." "I got it last week." "Oh then these prices tend to fluctuate." "...what? It's been one week." "Yeh, the prices on these things tend to change. Maybe you should go somewhere else." What the fuck? Needless to say I walked straight out and asked my friend SBC (who's on the e90post forum here) to fetch one for me from BMW Ruschcutters. Sure enough, EVERY OTHER DEALER in Sydney has it for $59. If I can't even get something simple like a USB stick for RECOMMENDED RETAIL from Trivett, then I don't even want to go into their car prices. __________________ E82 135i M-sport: SGM/6MT/Black
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09-09-2010, 06:11 AM	#6
sbce90 Me Boosta 249 Rep 5,721 Posts Drives: 320i / MB C63 / VW up! Join Date: Jan 2010 Location: Sydney, Australia iTrader: (3)	what about that 1 hatch for like 78k or something wasnt it?
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09-10-2010, 12:51 AM	#7
aus135i Captain 27 Rep 828 Posts Drives: F80 M3 Join Date: Sep 2008 Location: SYD iTrader: (0)	ROFLMFAO __________________ GONE: E82,E83,K46,1199s,RS250,F20,F25,F82,Cayenne,G83 NOW: G07, G20, K66 Last edited by aus135i; 09-11-2010 at 03:28 AM..
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