Accepting a \"new\" damaged vehicle

BuddhaPilot · 10-11-2011, 12:32 PM

The 135i replacing my 2011 that was bought back by BMW got to the dealer this past Saturday. The transporter driver dinged the rear quarter panel and the rear bumper when he drove it off the truck. The dealer is replacing the entire panel and bumper, but I\'m a little pissed to say the least. They assure me it\'ll be done correctly an that since it\'s never been registered that it won\'t show up on a car fax report.

I\'ve been out of my old 135 for over two months now and waiting on this car since the first week of September. I\'m a little up in the air now as to what to do. I really can\'t believe my new 2012 has been damaged before I\'ve even seen it. Would anyone else have an issue with accepting a new vehicle that\'s already had some pretty significant bodywork? I\'ve asked for photos showing the damage but haven\'t seen anything yet.

jermzkill · 10-11-2011, 12:50 PM

you should get a discount on it or get a new one...

New21er · 10-11-2011, 02:36 PM

I was pissed off when I got rear ended in my brand new 2011 135i. Punched a hole in the bumper the size of a silver doller. Ins. took care of it. The bumper is just a huge piece of plastic. Maybe BMW will give you some free stuff.

dtwyim · 10-11-2011, 04:10 PM

Work on a 1M?

Seriously, you should get something. At least, they are honest about it.

NewYearsBoy · 10-11-2011, 04:29 PM

Quote:

Originally Posted by dtwyim

Work on a 1M?

Seriously, you should get something. At least, they are honest about it.

HAHA^^^ I had to fight over a stereo knob that was messed up and they put up a big fight... It took 3 months (for them to agree that it was messed up) but it just got done..

BuddhaPilot · 10-11-2011, 05:21 PM

I'm considering asking them to deduct the cost of the bodywork from the price of the car as a starting point. If that isn't acceptable, then I'll probably walk away from it and BMW as a whole. I've already footed the bill for a rental most of the time I've been waiting on this car.

PolkieJoe · 10-11-2011, 05:30 PM

That really sucks

Maybe ask for CF rear splitter and performance exhaust / CF spoiler??? And a happy ending?

Barry45RPM · 10-11-2011, 05:37 PM

Quote:

Originally Posted by BuddhaPilot

I'm considering asking them to deduct the cost of the bodywork from the price of the car as a starting point. If that isn't acceptable, then I'll probably walk away from it and BMW as a whole. I've already footed the bill for a rental most of the time I've been waiting on this car.

The cost to you AND the dealership for the body work is Zero. It will be paid for by the carrier's insurance. Better to ask for a significant discount on a BMW extended warranty or BMW's Tire & Wheel insurance Plan. The dealership will like that idea the most since it will cost you less to buy the coverage, AND they will look better to BMWNA for selling it. Either way its no skin off their nose, since they'll be selling something they might not otherwise have sold, and again, those sales are noted by BMWNA.

Tell them the Bodywork will be done 100% right, with an exact paint match or you walk.

DAC17 · 10-11-2011, 05:45 PM

Quote:

Originally Posted by Barry45RPM

The cost to you AND the dealership for the body work is Zero. It will be paid for by the carrier's insurance. Better to ask for a significant discount on a BMW extended warranty or BMW's Tire & Wheel insurance Plan. The dealership will like that idea the most since it will cost you less to buy the coverage, AND they will look better to BMWNA for selling it. Either way its no skin off their nose, since they'll be selling something they might not otherwise have sold, and again, those sales are noted by BMWNA.

Tell them the Bodywork will be done 100% right, with an exact paint match or you walk.

You won't find better advice than this.

1speedbike · 10-11-2011, 08:02 PM

Quote:

Originally Posted by Barry45RPM

The cost to you AND the dealership for the body work is Zero. It will be paid for by the carrier's insurance. Better to ask for a significant discount on a BMW extended warranty or BMW's Tire & Wheel insurance Plan. The dealership will like that idea the most since it will cost you less to buy the coverage, AND they will look better to BMWNA for selling it. Either way its no skin off their nose, since they'll be selling something they might not otherwise have sold, and again, those sales are noted by BMWNA.

Tell them the Bodywork will be done 100% right, with an exact paint match or you walk.

+1

Or if you're more inclined to upgrade, ask for a BIG discount on performance parts (instead of just a couple free ones). Better to get a big discount on some carbon fiber or other performance parts that you probably would have gotten anyway (if you're anything like most of the people on this forum) rather than getting a free spoiler or something like that. And again, the dealership will like this better because it's not just giving away stuff, it's selling you something to make you happier.

10-11-2011, 12:32 PM	#1
BuddhaPilot Swollen Member 23 Rep 163 Posts Drives: 2009 BSM Z4 3.0 Join Date: Feb 2011 Location: Columbia, SC iTrader: (0)	Accepting a \"new\" damaged vehicle The 135i replacing my 2011 that was bought back by BMW got to the dealer this past Saturday. The transporter driver dinged the rear quarter panel and the rear bumper when he drove it off the truck. The dealer is replacing the entire panel and bumper, but I\'m a little pissed to say the least. They assure me it\'ll be done correctly an that since it\'s never been registered that it won\'t show up on a car fax report. I\'ve been out of my old 135 for over two months now and waiting on this car since the first week of September. I\'m a little up in the air now as to what to do. I really can\'t believe my new 2012 has been damaged before I\'ve even seen it. Would anyone else have an issue with accepting a new vehicle that\'s already had some pretty significant bodywork? I\'ve asked for photos showing the damage but haven\'t seen anything yet. __________________ Finally delivered!!...2012 135i/AW over Coral Red/MSport/Nav/HK/Toasty Seats/6MT
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10-11-2011, 12:50 PM	#2
jermzkill Private First Class 8 Rep 164 Posts Drives: 2008 bmw 128i Join Date: Oct 2010 Location: va iTrader: (0)	you should get a discount on it or get a new one...
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10-11-2011, 02:36 PM	#3
New21er Lieutenant 35 Rep 550 Posts Drives: 2011 135i Join Date: Dec 2010 Location: Stanwood, wa. iTrader: (2)	I was pissed off when I got rear ended in my brand new 2011 135i. Punched a hole in the bumper the size of a silver doller. Ins. took care of it. The bumper is just a huge piece of plastic. Maybe BMW will give you some free stuff.
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10-11-2011, 04:10 PM	#4
dtwyim Captain 52 Rep 874 Posts Drives: BMW no more Join Date: Oct 2010 Location: Canada iTrader: (0)	Work on a 1M? Seriously, you should get something. At least, they are honest about it.
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10-11-2011, 05:21 PM	#6
BuddhaPilot Swollen Member 23 Rep 163 Posts Drives: 2009 BSM Z4 3.0 Join Date: Feb 2011 Location: Columbia, SC iTrader: (0)	I'm considering asking them to deduct the cost of the bodywork from the price of the car as a starting point. If that isn't acceptable, then I'll probably walk away from it and BMW as a whole. I've already footed the bill for a rental most of the time I've been waiting on this car. __________________ Finally delivered!!...2012 135i/AW over Coral Red/MSport/Nav/HK/Toasty Seats/6MT
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10-11-2011, 05:30 PM	#7
PolkieJoe Enlisted Member 2 Rep 32 Posts Drives: 2012 BMW 135i Vert Join Date: Sep 2011 Location: Vienna, WV iTrader: (1)	That really sucks Maybe ask for CF rear splitter and performance exhaust / CF spoiler??? And a happy ending?
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