September Software Upgrade

Big Foot · 09-22-2005, 05:14 PM

When I made appointment this week to have oil change, 6,000 km, SA told me they have to perform a software update.
I assumed it was the September update that has been posted here and Bimmerfest and I was going to post results.
SA told me it would take approx 1 hr. and that I could wait for it.
When I got there today, she said it would take approx. 5 hrs and gave me a loaner car.
I also asked if the Red Light (Clowns Nose) could be programmed to flash when the doors are locked.
She said she would find out, but she had never heard about doing this before.
When I got back to get the car, I was informed no update was performed as the car didn't require one.
I asked for and received a copy of the Service Information Bulletin they were referring to.
It is as follows:
Engine Electrical 12w 09 05 which supersedes S1 61 82 05
SUBJECT: Program Control Units - OBD Interface
E90 3 Series Sedan
She told me this had been performed before I took delivery.
They have never heard about a September Software Update.
Why the car had to be there for 5 Hours is a mystery.
She also told me there is no LED in the Clowns Nose and when I asked how it works with the alarm system, she said they have to replace the Rear View Mirror. (you can see the LED in the red housing)
At least the Oil Change was performed at $125.00 CDN
Sure doesn't give one confidence in their service department.
I have never met a knowledgeable SA yet (Chrysler, BMW, Acura)
I will keep watching this board and Bimmerfest and when the upgrade is confirmed to be at the Canadian dealers, I will call them with the Service Information Bulletin Number, I hope!!

E90Fleet · 09-22-2005, 05:49 PM

That update was just for certain cars that wouldnt let non-bmw equipment use its OBD port.

She sounds like a clown
Is she a Actual Service person, or just the lady that sits at the desk and recieves cars ?

Big Foot · 09-22-2005, 06:51 PM

Actual Service Advisor.
Why can't Servise Advisors be Certified Mechanics who know somehing about the vehicles?

adamwod · 09-22-2005, 10:47 PM

Since you live in Barrie, did you go to Newmarket dealer?
I am planning to go soon for Key Memory seat/mirrors programming and fix a rattle.
Btw, do your Key Memory works (seat and mirrors will go back to programmed position when opening the door, without pushing the memory button)?

Big Foot · 09-23-2005, 08:10 AM

Key memory works OK.

arn · 09-23-2005, 12:02 PM

wait... you have to pay for your oil change? Isn't that cover under the warranty? I also called my sales person and he doesn't know anything about the update neither.

puck724 · 09-23-2005, 01:23 PM

...my service person told me it would be a few weeks..he brought it up to me too he was like "btw-ill probably givce you a call in a few weeks, there is a new update for the car. we havent gotton it yet, but its coming"...cool dude.

Big Foot · 09-24-2005, 08:24 AM

First scheduled oil change is at 24,000 KM which is paid for by BMW.
I paid for a "Non-scheduled" oil change.
I own my car, not leased, and plan on keeping it for at least 6 years so I figure it is cheap insurance to chang the oil after break in.

09-22-2005, 05:14 PM	#1
Big Foot Private 10 Rep 84 Posts Drives: 2006 330i Sedan Join Date: Jun 2005 Location: Barrie, Canada iTrader: (0)	September Software Upgrade - Dealer Doesn't Know About It. When I made appointment this week to have oil change, 6,000 km, SA told me they have to perform a software update. I assumed it was the September update that has been posted here and Bimmerfest and I was going to post results. SA told me it would take approx 1 hr. and that I could wait for it. When I got there today, she said it would take approx. 5 hrs and gave me a loaner car. I also asked if the Red Light (Clowns Nose) could be programmed to flash when the doors are locked. She said she would find out, but she had never heard about doing this before. When I got back to get the car, I was informed no update was performed as the car didn't require one. I asked for and received a copy of the Service Information Bulletin they were referring to. It is as follows: Engine Electrical 12w 09 05 which supersedes S1 61 82 05 SUBJECT: Program Control Units - OBD Interface E90 3 Series Sedan She told me this had been performed before I took delivery. They have never heard about a September Software Update. Why the car had to be there for 5 Hours is a mystery. She also told me there is no LED in the Clowns Nose and when I asked how it works with the alarm system, she said they have to replace the Rear View Mirror. (you can see the LED in the red housing) At least the Oil Change was performed at $125.00 CDN Sure doesn't give one confidence in their service department. I have never met a knowledgeable SA yet (Chrysler, BMW, Acura) I will keep watching this board and Bimmerfest and when the upgrade is confirmed to be at the Canadian dealers, I will call them with the Service Information Bulletin Number, I hope!! __________________ 2006 330i, Alpine White, Black Dakota Leather/Aluminium Trim, Manual, SP, PP, Nav, PDC
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09-22-2005, 05:49 PM	#2
E90Fleet Lieutenant General 1311 Rep 10,185 Posts Drives: BMW Join Date: Apr 2005 Location: South Africa iTrader: (0)	That update was just for certain cars that wouldnt let non-bmw equipment use its OBD port. She sounds like a clown Is she a Actual Service person, or just the lady that sits at the desk and recieves cars ?
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09-22-2005, 06:51 PM	#3
Big Foot Private 10 Rep 84 Posts Drives: 2006 330i Sedan Join Date: Jun 2005 Location: Barrie, Canada iTrader: (0)	Actual Service Advisor. Why can't Servise Advisors be Certified Mechanics who know somehing about the vehicles? __________________ 2006 330i, Alpine White, Black Dakota Leather/Aluminium Trim, Manual, SP, PP, Nav, PDC
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09-22-2005, 10:47 PM	#4
adamwod New Member 1 Rep 24 Posts Drives: 330i Black Sport Join Date: Apr 2005 Location: Newmarket, Ontario iTrader: (0)	Since you live in Barrie, did you go to Newmarket dealer? I am planning to go soon for Key Memory seat/mirrors programming and fix a rattle. Btw, do your Key Memory works (seat and mirrors will go back to programmed position when opening the door, without pushing the memory button)?
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09-23-2005, 08:10 AM	#5
Big Foot Private 10 Rep 84 Posts Drives: 2006 330i Sedan Join Date: Jun 2005 Location: Barrie, Canada iTrader: (0)	Key memory works OK. __________________ 2006 330i, Alpine White, Black Dakota Leather/Aluminium Trim, Manual, SP, PP, Nav, PDC
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09-23-2005, 12:02 PM	#6
arn Private First Class 23 Rep 109 Posts Drives: E90 325i\|06'RX400h Join Date: Sep 2005 Location: Philadelphia <-> NYC iTrader: (0)	wait... you have to pay for your oil change? Isn't that cover under the warranty? I also called my sales person and he doesn't know anything about the update neither. __________________ 2006: 325i: Monaco blue with black interior, step, nav, premium, xenon, cold weather, sat.
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09-23-2005, 01:23 PM	#7
puck724 COLTS 4 LIFE!!! 99 Rep 1,746 Posts Drives: 2006 330i Join Date: Aug 2005 Location: california iTrader: (1) Garage List 2006 330i [0.00]	...my service person told me it would be a few weeks..he brought it up to me too he was like "btw-ill probably givce you a call in a few weeks, there is a new update for the car. we havent gotton it yet, but its coming"...cool dude. __________________ 2006 330i --sapphire black--black leather --alumminum trim --premium package --cold weather package --park distace control --automatic transmission --navigation with iDrive
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09-24-2005, 08:24 AM	#8
Big Foot Private 10 Rep 84 Posts Drives: 2006 330i Sedan Join Date: Jun 2005 Location: Barrie, Canada iTrader: (0)	First scheduled oil change is at 24,000 KM which is paid for by BMW. I paid for a "Non-scheduled" oil change. I own my car, not leased, and plan on keeping it for at least 6 years so I figure it is cheap insurance to chang the oil after break in. __________________ 2006 330i, Alpine White, Black Dakota Leather/Aluminium Trim, Manual, SP, PP, Nav, PDC
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