Say good bye to free annual oil changes unless you drive less than 6000 miles/year

[Absorber]

Originally Posted by KingOfJericho

The same dealer that told me I had to wait until 15k about 2 months ago changed my oil. From what I understand, there was so much outcry that they changed it back to the old policy. Call your dealer to verify.

Damn, I should have waited. I went ahead and paid to have the oil changed at 1 year when I got the seat belt recall done.

[KingOfJericho]

Call BMWNA and try to get a refund.

[1013mm]

ive gotten one before. it was nice.

[imported_mega]

so did the policy change again?

as far as bmw knows, I have 16 months on my oil now

[KingOfJericho]

Call your dealer and make the appointment. The policy appears to have reverted back to annual oil changes.

[jsublime]

Originally Posted by soupy

I did my second service visit 3 weeks ago mostly to get the scheduled brake fluid flush done as that was the only thing indicated on my computer. I also wanted to get the seatbelt retractor unit recall out of the way as well.

Then, to my surprise my SA told me that "I see it's been about a year since you got an oil change, we'll get that done for you as well." Keep in mind that I've done about 8000mi since my last free oil change so I really shouldn't have qualified under the new policy. They also changed my cabin filter, wipers, and tested out my HPFP just to be safe. Overall a very welcomed surprise in the quality of service I got this trip. Dealership is Passport BMW in MD.

That's great to hear, much better service than you get with the dealers in Virginia.

[2010AW135i]

can anyone else confirm they have driven over 6000 miles but less than 15k miles in 1 year and recently gotten an annual oil change?

after Sept 1st this year.

this is great news if they have changed it back to annual or 15k

my wife's mini cooper is due for an oil change this month they wanted her to wait another year to make 15k total miles (she drives 7000miles a year)

but i asked bout this back in Sept....so ill have to check again tomorrow

[KingOfJericho]

Is it that hard to just call the dealer?

I heard of someone else getting a >6K annual oil change in another thread a few weeks ago and I simply called the dealer. I suggest that everyone else do the same.

[imported_mega]

Originally Posted by KingOfJericho

Is it that hard to just call the dealer?

I heard of someone else getting a >6K annual oil change in another thread a few weeks ago and I simply called the dealer. I suggest that everyone else do the same.

I'm not, I did my own oil change a day before I noticed the yearly changes might be back

[tankus]

I just got mine changed under the maintenance program. My adviser confirmed they have gone back the original deal regarding oil changes

[KingOfJericho]

Thank you.

Now everyone who is upset just call the dealer and make an appointment!

[RPM90]

Originally Posted by tankus

I just got mine changed under the maintenance program. My adviser confirmed they have gone back the original deal regarding oil changes

This is great news.
Now, let's give BMW credit for actually listening to it's customers.
Still, I wonder if perhaps BMW saw the potential for legal trouble by changing an agreement while the agreement was still in effect.
IOW, there is a legal obligation to perform the warranty as stated when the vehicle was purchased. By changing the terms of the agreement, BMW places itself in a potentially risky position of not providing what a customer and BMW agreed to the time of purchase.
With the negative press about the HPFP issue and the lawsuits, perhaps BMW thought it wiser to avoid a potential legal issue, and decided to comply with it's original warranty agreement.
It's possible.

[escobar929]

Originally Posted by KingOfJericho

Thank you.

Now everyone who is upset just call the dealer and make an appointment!

so what you are trying to say is to call the dealer?

glad they changed it, im due for my yearly in a couple of weeks