WARNING: JL-Motoring.com

impulzive · 09-20-2011, 08:20 PM

Hey guys!

I just wanted to share my experience with the website JL-Motoring.com regarding the purchase of a so called carbon fiber diffuser for the E82.

First of all I need to mention that I live in Norway, so importing parts for my car from outside of Norway can sometimes be a pain in the end-hole, considering huge tax and import expenses and the shipping cost itself.
With this said, is it nice to receieve a nice part, and not so nice when it comes out like a piece of plaincrash.

For about a month ago I ordered a so called carbon fiber diffuser for my car.
It looked very nice on their website and had the following description:
-Carbon fiber rear diffuser
-High quality REAL carbon fiber with clear coat
-Professionally crafted.

BULSH*T!

I recieved the part some two weeks later, and to my greatest disapointment, after paying about 100$ in shipping, 100$ in taxes and fees added to the 299$ diffuser, it turned out like something i could have done in my garage......drunk!

First off, the diffuser was made out of ABS plast, or some sort of plastic material, with a fake carbon fiber overlay on the front. It could easily have been just wrapped with a shitty looking carbon fiber vinyl.
Second, the entire diffuser was bendt, as in crooked, and this had nothing to do with the transportation, it was just horrible craftmansship. I can add that the diffuser was even TOO SHORT lenghtwise :S
Third, the clips was bigger than the gap on the bumper, so even if it HAD been straight, it wouldn't have fitted.

http://img854.imageshack.us/img854/6113/img0606i.jpg
http://img856.imageshack.us/img856/5004/img0613ux.jpg
http://img9.imageshack.us/img9/1163/img0607zn.jpg
http://img594.imageshack.us/img594/6696/img0614h.jpg
http://img12.imageshack.us/img12/7998/img0615kj.jpg
http://img847.imageshack.us/img847/2793/img0616n.jpg

I emailed JL-Motoring.com and explained how their product was, and they kept insisting, in SEVERAL emails, that I should take the part to a body shop and have them install a broken part...... They even suggested that i should remove the rear BUMPER to fit the diffuser...I've installed a diffuser on that car before, and as far as I know, this shouldnt be neccesary?!

JL-Motoring didn't seem to care if i was frustrated or unsadisfied with their product, even sending them several pictures. After more emails it came down to that they would have me to send the diffuser back, so they "will double check if the diffuser was bent or twisted in transit".

I wont risk spending another 120-160$ in shipping-cost for a so bad item.
In my honest opinion, it isn't supposed to be like this in a customer/seller relationship.

Finally, here's a couple of quotes from their company info:

"Our main priority is to offer our customers top quality car parts and accessories"

"We guarantee great deals and expertise, and more importantly, customer satisfaction is our number one goal."

Greenkirby21 · 09-20-2011, 08:26 PM

: ( I hope this works out for you, that really sucks.

RaihaX · 09-20-2011, 08:34 PM

didn't need to remove the bumper to install my icarbon diffuser.

hyper1 · 09-20-2011, 10:46 PM

Sorry for you frustration and thank you very much for sharing you,re experience.
You,re right they should do everything they can to help you solving that issue.
Good luck.

thez99 · 09-20-2011, 11:42 PM

One of those times Im sure youd wished youd payed with paypal..

M3Newbie88 · 09-20-2011, 11:42 PM

Man that totally sucks.. I hate when that happens.. hope the best of luck to you in resolving this.

impulzive · 09-21-2011, 05:53 AM

Thanks for the support people, but as mentioned, kinda regret not using paypal:s lesson learned the hard way-.-

DriveHard · 09-21-2011, 10:10 AM

so what's your next step ???

Simon_135i · 09-21-2011, 10:19 AM

Wow, that is pretty bad! I wonder if they ship from there store or is it drop ship from manufacturer...

Reason I ask is because if they drop ship, well then they pick a shitty manufacturer. However, if they ship from their store, then they KNOWINGLY sold you a POS..

Either way, thanks for the heads up and your feedback, I def wont go anywhere near this POS business.

impulzive · 09-21-2011, 10:29 AM

Quote:

Originally Posted by DriveHard

so what's your next step ???

Well, it's kinda difficult to do anything overseas, but since i'm a law student this might be an interessting case to work on. International consumer rights, here I come

dcho · 09-21-2011, 10:31 AM

sounds like a shady operation run by scumbags who never got too far with their academic or professional careers. there is no way in hell you should have to remove the bumper to install the diffuser. hope you get this sorted out!

HondaGoneRogue · 09-21-2011, 11:10 AM

Why would you take a chance on buying something that hasn't had any reviews, no brand identity, and costs 299? What did you expect to get for 299? Next time don't cheap out. You own a BMW, mod accordingly.

Edit: I think your name suits you well. :P

impulzive · 09-21-2011, 11:26 AM

Quote:

Originally Posted by HondaGoneRogue

Why would you take a chance on buying something that hasn't had any reviews, no brand identity, and costs 299? What did you expect to get for 299? Next time don't cheap out. You own a BMW, mod accordingly.

Edit: I think your name suits you well. :P

Hehe, tru dat! Self-critisism taken

09-20-2011, 08:20 PM	#1
impulzive Private 5 Rep 72 Posts Drives: BMW E82 120d Join Date: Aug 2009 Location: Norway iTrader: (0)	WARNING: JL-Motoring.com Hey guys! I just wanted to share my experience with the website JL-Motoring.com regarding the purchase of a so called carbon fiber diffuser for the E82. First of all I need to mention that I live in Norway, so importing parts for my car from outside of Norway can sometimes be a pain in the end-hole, considering huge tax and import expenses and the shipping cost itself. With this said, is it nice to receieve a nice part, and not so nice when it comes out like a piece of plaincrash. For about a month ago I ordered a so called carbon fiber diffuser for my car. It looked very nice on their website and had the following description: -Carbon fiber rear diffuser -High quality REAL carbon fiber with clear coat -Professionally crafted. BULSH*T! I recieved the part some two weeks later, and to my greatest disapointment, after paying about 100$ in shipping, 100$ in taxes and fees added to the 299$ diffuser, it turned out like something i could have done in my garage......drunk! First off, the diffuser was made out of ABS plast, or some sort of plastic material, with a fake carbon fiber overlay on the front. It could easily have been just wrapped with a shitty looking carbon fiber vinyl. Second, the entire diffuser was bendt, as in crooked, and this had nothing to do with the transportation, it was just horrible craftmansship. I can add that the diffuser was even TOO SHORT lenghtwise :S Third, the clips was bigger than the gap on the bumper, so even if it HAD been straight, it wouldn't have fitted. http://img854.imageshack.us/img854/6113/img0606i.jpg http://img856.imageshack.us/img856/5004/img0613ux.jpg http://img9.imageshack.us/img9/1163/img0607zn.jpg http://img594.imageshack.us/img594/6696/img0614h.jpg http://img12.imageshack.us/img12/7998/img0615kj.jpg http://img847.imageshack.us/img847/2793/img0616n.jpg I emailed JL-Motoring.com and explained how their product was, and they kept insisting, in SEVERAL emails, that I should take the part to a body shop and have them install a broken part...... They even suggested that i should remove the rear BUMPER to fit the diffuser...I've installed a diffuser on that car before, and as far as I know, this shouldnt be neccesary?! JL-Motoring didn't seem to care if i was frustrated or unsadisfied with their product, even sending them several pictures. After more emails it came down to that they would have me to send the diffuser back, so they "will double check if the diffuser was bent or twisted in transit". I wont risk spending another 120-160$ in shipping-cost for a so bad item. In my honest opinion, it isn't supposed to be like this in a customer/seller relationship. Finally, here's a couple of quotes from their company info: "Our main priority is to offer our customers top quality car parts and accessories" "We guarantee great deals and expertise, and more importantly, customer satisfaction is our number one goal."
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09-20-2011, 08:26 PM	#2
Greenkirby21 Vrooom :) 313 Rep 2,602 Posts Drives: C7 Stringray Join Date: Jun 2010 Location: Dream Land iTrader: (1)	: ( I hope this works out for you, that really sucks. __________________ 2014 C7 Corvette Stringray - Laguna Blue - NPP Exhaust - Competition Seats
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09-20-2011, 08:34 PM	#3
RaihaX Major General 156 Rep 4,995 Posts Drives: 08' 135i Join Date: Aug 2008 Location: Australia, Perth iTrader: (2)	didn't need to remove the bumper to install my icarbon diffuser.
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09-20-2011, 10:46 PM	#4
hyper1 Lieutenant 31 Rep 575 Posts Drives: 2013, Z4/28 Join Date: Jun 2011 Location: BC,Canada iTrader: (1)	Carbon parts Sorry for you frustration and thank you very much for sharing you,re experience. You,re right they should do everything they can to help you solving that issue. Good luck.
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09-20-2011, 11:42 PM	#5
thez99 Colonel 152 Rep 2,757 Posts Drives: 2017 Audi A4 Join Date: Nov 2009 Location: Arden, NC iTrader: (5) Garage List 2013 BMW 135i [0.00]	One of those times Im sure youd wished youd payed with paypal..
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09-20-2011, 11:42 PM	#6
M3Newbie88 Brigadier General 138 Rep 4,053 Posts Drives: E92 M3 Join Date: Jun 2008 Location: Canada iTrader: (5)	Man that totally sucks.. I hate when that happens.. hope the best of luck to you in resolving this.
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09-21-2011, 05:53 AM	#7
impulzive Private 5 Rep 72 Posts Drives: BMW E82 120d Join Date: Aug 2009 Location: Norway iTrader: (0)	Thanks for the support people, but as mentioned, kinda regret not using paypal:s lesson learned the hard way-.-
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09-21-2011, 10:10 AM	#8
DriveHard Colonel 115 Rep 1,998 Posts Drives: X1 and R58 JCW Join Date: Aug 2010 Location: Long Island iTrader: (0)	so what's your next step ??? __________________ X1, R58 JCW, M2 in my future if planets align
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09-21-2011, 10:19 AM	#9
Simon_135i Collecting dust! 55 Rep 2,009 Posts Drives: 135i Join Date: Apr 2008 Location: San Diego iTrader: (8) Garage List 2008 E82/135i [0.00]	Wow, that is pretty bad! I wonder if they ship from there store or is it drop ship from manufacturer... Reason I ask is because if they drop ship, well then they pick a shitty manufacturer. However, if they ship from their store, then they KNOWINGLY sold you a POS.. Either way, thanks for the heads up and your feedback, I def wont go anywhere near this POS business.
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09-21-2011, 10:31 AM	#11
dcho Captain 33 Rep 947 Posts Drives: SGM 135i Join Date: Jul 2009 Location: Houston iTrader: (0)	sounds like a shady operation run by scumbags who never got too far with their academic or professional careers. there is no way in hell you should have to remove the bumper to install the diffuser. hope you get this sorted out! __________________
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09-21-2011, 11:10 AM	#12
HondaGoneRogue They like my Swag... 433 Rep 3,762 Posts Drives: 15 GSM 435i GC Join Date: Aug 2008 Location: South Dakota iTrader: (4) Garage List 2015 435i Gran Coupe [0.00]	Why would you take a chance on buying something that hasn't had any reviews, no brand identity, and costs 299? What did you expect to get for 299? Next time don't cheap out. You own a BMW, mod accordingly. Edit: I think your name suits you well. :P __________________ 2015 435i Gran Coupe - Current 2008 AW 135i - Sold Last edited by HondaGoneRogue; 09-21-2011 at 11:17 AM..
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