Epic Auto Care in Jersey City - DO NOT USE

[scott135i]

A warning to my fellow forum mates. Do not use epic auto care in Jersey City, NJ for any automotive needs.

The workers at the shop are good people, but the owner is a dishonest liar. There have been issues with lying and misrepresenting the prices quoted over the phone (for standard services) vs. what is charged.

Also, they foolishly broke my wheel lock by using air tools to remove even though before removing I gave explicit instructions not to use air tools.

Ignore the bogus self-written praise you may read on the yelp and others - you're better off elsewhere.

Just a word to the wise.

[nacaruh]

Thanks for the heads up!

[GarrettF]

Originally Posted by scott135i

A warning to my fellow forum mates. Do not use epic auto care in Jersey City, NJ for any automotive needs.

The workers at the shop are good people, but the owner is a dishonest liar. There have been issues with lying and misrepresenting the prices quoted over the phone (for standard services) vs. what is charged.

Also, they foolishly broke my wheel lock by using air tools to remove even though before removing I gave explicit instructions not to use air tools.

Ignore the bogus self-written praise you may read on the yelp and others - you're better off elsewhere.

Just a word to the wise.

I am happy someone else has the same feelings I do about this place.

I went to this place for an alignment on he recommendation of someone who used their services in the past.

I was upcharged nearly double the listed price for the alignment because I have a BMW. I was told alignments on these cars are more difficult and take a lot more effort. BULLSHIT!

They couldn't even get the car into spec.

I will never go back.

[Apiasto]

good place in the area is Bergen Imports Inc. or BII for short ... good people ... I have been dealing with them for about 8 years and my family has been going there way before that ... great body shop and mechanic work ... Harry, the owner loves German cars and he specializes in Porsche, Audi, VW, Benz, and BMW

[tommy]

Yep, I have used Harry's place for both of my cars (inspections, mechanical, and bodywork), and their work is topnotch. Only negatives are the sh*tty location and their lack of status updates (which I guess is only normal for shops that are popular these days). I'd recommend them without reservation.