Major Problem they want to replace my engine--Help!!

sting0923 · 11-01-2005, 10:08 PM

I brought my silver 6sp 330i (E90) in to Crevier bmw in Tustin last wednesday 10/26 because I was hearing some type of bearing noise in the engine whenever I accelerate at any gear. The service specialist also told me that they have a recall on my car, something to do about the car computer- I ask her how long it would take and she said that it would take all day. At the end of the day she called me and told me that they will need to keep my car overnight and that she got me a loaner car(X3)--I did'nt mind thinking everything will be done by the following day. Well it took them all the way to Friday to finish the recall part , then started working on my engine problem. Friday, they told me that they diagnose the problem and that they had to consult a BMW Master Mechanic to find out what to do about my car and they would give me an update on Monday 10/31. I was so upset because I had the weekend scheduled to add some new toys for my baby...I just purchased a couple of Diamond amps and 2 subs, a capacitor and XM sat receiver PLus a set of new 19" Hartge wheels (Classic) and Toyo T1Rs that are ready to be mounted at the shop.

Tuesday 11/1, I get home -still driving the loaner and I finally get a the call from my service specialist. She says that they have to replace the whole engine...I said this is Crazy, my car is brand new..I have less than 2500 miles on it! Needless to say I was very devastated--I want it replace with a new car, my car will never be the same! What can I do? what are my options...I can really use some great advise that I find in this forum....Please help.

obLu · 11-01-2005, 10:11 PM

Never be the same?!?! wtf? I'd be extremely appreciative that they're replacing the motor no questions asked. Not that long ago that the e46 m3 crowd had to fight getting charged 8-10k for new motors when it was discovered they had problems.

E24 · 11-01-2005, 10:30 PM

Take the new engine and run. Crevier has an outstanding reputation. They should treat you right. Now, if you get in an accident, even a fender bender, I agree - the car will never be the same. Been there and done that. Every time you look at the car you know it's not right. This is mechanical and not cosmetic. While annoying - should be a non-issue in the long run.

agarbati · 11-01-2005, 10:34 PM

Sorry - I'd be asking for a new car.

Xens · 11-01-2005, 10:47 PM

Wow this is a tough one. On one hand you are already very lucky, most dealers would have told you they can't duplicate the problem and sent you on your way. On the other hand I'd be pissed too if my car's engine needs to be replaced under 2500 miles. But legally I think BMW/dealership has 3 chances to fix a repeated problem before it qualifies to be a lemon.

Personally I'd probably get pissed, get over it and get on with life. There isn't much to do.

puck724 · 11-01-2005, 10:49 PM

id take the new engine...and ask for a better loaner...hmmm...M5...lol.

Ioman · 11-01-2005, 10:52 PM

I would be asking for a new car too. I just forked out $40K+, I wouldn't want a car with engine problems. Plus when you go to resell it, you have to tell the buyer it has had the engine replaced, who knows it might even show up on carfax.

RichP · 11-01-2005, 10:53 PM

Yeah, it sucks, but honestly, its much better they replace the motor, rather than mickey-mouse around with the car and THEN replace the motor. Car is going to be good as new, and replacing the motor is actually a lot less painless than it sounds; it goes pretty quick.

astral · 11-01-2005, 10:53 PM

i would say take the new engine

obLu · 11-01-2005, 11:12 PM

Oooh didn't consider carfax though. If it'd show up on that I'd be negotiating some diminished value compensation. Doubt it would though, carfax usually just shows accident damage doesn't it?

kt157 · 11-01-2005, 11:21 PM

Quote:

Originally Posted by obLu

Oooh didn't consider carfax though. If it'd show up on that I'd be negotiating some diminished value compensation. Doubt it would though, carfax usually just shows accident damage doesn't it?

i think it also shows if u replace your engine. cause u need to register the new engine vin number with dmv or it would be considered stolen.

raleedy · 11-01-2005, 11:22 PM

I don't think you'd be entitled to a new car for a defective tire, mirror, radiator, motor, etc. You could look at the warranty, but I think they get to decide to replace the defective part. Why is it a problem? Better a motor exchange, it seems to me, than a new head, or short block, or crankshaft in terms of the kind and extent of mechanical work involved. The warranty defines the terms on which you bought the car. You can ask for something more or different, but you're not entitled to get it.

tctic · 11-01-2005, 11:41 PM

I feel sorry for you. I'd be really upset if they happened to me. Did they tell you exactly why they need to replace the whole engine?

sting0923 · 11-01-2005, 11:44 PM

Picture this...I've finally bought my Ultimate driving machine...i'm so excited..having a new toy is such an awesome feeling! I'm going to fix it up, trick it out --I've made lots of plans for it. Then this happens... No way I would settle for an engine replacement! --that's not what I paid for! You would'nt buy a brand new car with a replaced engine for full price--would you? No way man!....Replacing an engine is like a brain transplant...what if I get an AB-Normal instead of a Normal engine...then i'm back to the same headaches and heartaches dealing with a patch up car---that's suppose to be worry free. Crevier is a great place..I recommended it to my sister and she bought her car the next day after mine! I've had nothing but positive praise for this dealership. I guess this will be a test --I will be talking to the Sales Manager tomorrow to find out my options... only then will I know how truly good their customer service is.

Xens · 11-01-2005, 11:52 PM

Quote:

Originally Posted by sting0923

Picture this...I've finally bought my Ultimate driving machine...i'm so excited..having a new toy is such an awesome feeling! I'm going to fix it up, trick it out --I've made lots of plans for it. Then this happens... No way I would settle for an engine replacement! --that's not what I paid for! You would'nt buy a brand new car with a replaced engine for full price--would you? No way man!....Replacing an engine is like a brain transplant...what if I get an AB-Normal instead of a Normal engine...then i'm back to the same headaches and heartaches dealing with a patch up car---that's suppose to be worry free. Crevier is a great place..I recommended it to my sister and she bought her car the next day after mine! I've had nothing but positive praise for this dealership. I guess this will be a test --I will be talking to the Sales Manager tomorrow to find out my options... only then will I know how truly good their customer service is.

Good luck!

NaTuReB0Y · 11-01-2005, 11:58 PM

Refund or new car........

gemini330zhp · 11-02-2005, 12:07 AM

Whoa is this a Problem for the E90 and are we going to see more of these motor issues?

tiga901 · 11-02-2005, 01:31 AM

Quote:

Originally Posted by agarbati

Sorry - I'd be asking for a new car.

me too! it will never be the same.

krndanic307 · 11-02-2005, 01:37 AM

Damn~ sorry to hear this~ but i'd be asking for a new car too... if not sue them!!

BTW what problems did your engine had?~ my engine makes some kinda rattling noise and the service said that it was normal from E90 engines~!

Oz · 11-02-2005, 02:03 AM

Quote:

Originally Posted by NaTuReB0Y

Refund or new car........

I agree with Natureboy on this one

Even if they replace the engine, it just wouldn't feel right

What if you run into more problems when the engine is replaced? How are you going to feel then?

longtran · 11-02-2005, 02:13 AM

good thing you didnt add all those mods to our car, you know what their excuse would be to avoid fixing the problem. you lucked out.....

lux.sh · 11-02-2005, 02:29 AM

Quote:

Originally Posted by NaTuReB0Y

Refund or new car........

ditto.

New engine @ few thousand miles? uhhh. I don't think so.
Only a brand new e90 or a full refund will do.

11-01-2005, 10:08 PM	#1
sting0923 Registered 3 Rep 3 Posts Drives: 330i Ti Silvr 6spd Join Date: Nov 2005 Location: W.Covina iTrader: (0)	Major Problem they want to replace my engine--Help!! I brought my silver 6sp 330i (E90) in to Crevier bmw in Tustin last wednesday 10/26 because I was hearing some type of bearing noise in the engine whenever I accelerate at any gear. The service specialist also told me that they have a recall on my car, something to do about the car computer- I ask her how long it would take and she said that it would take all day. At the end of the day she called me and told me that they will need to keep my car overnight and that she got me a loaner car(X3)--I did'nt mind thinking everything will be done by the following day. Well it took them all the way to Friday to finish the recall part , then started working on my engine problem. Friday, they told me that they diagnose the problem and that they had to consult a BMW Master Mechanic to find out what to do about my car and they would give me an update on Monday 10/31. I was so upset because I had the weekend scheduled to add some new toys for my baby...I just purchased a couple of Diamond amps and 2 subs, a capacitor and XM sat receiver PLus a set of new 19" Hartge wheels (Classic) and Toyo T1Rs that are ready to be mounted at the shop. Tuesday 11/1, I get home -still driving the loaner and I finally get a the call from my service specialist. She says that they have to replace the whole engine...I said this is Crazy, my car is brand new..I have less than 2500 miles on it! Needless to say I was very devastated--I want it replace with a new car, my car will never be the same! What can I do? what are my options...I can really use some great advise that I find in this forum....Please help.
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11-01-2005, 10:11 PM	#2
obLu Major 50 Rep 1,159 Posts Drives: 330i 6MT ZSP Join Date: Jun 2005 Location: Kirkland, WA, USA iTrader: (1)	Never be the same?!?! wtf? I'd be extremely appreciative that they're replacing the motor no questions asked. Not that long ago that the e46 m3 crowd had to fight getting charged 8-10k for new motors when it was discovered they had problems.
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11-01-2005, 10:30 PM	#3
E24 DUBYA 28 Rep 352 Posts Drives: 2012 328I - 6MT Join Date: Oct 2005 Location: Texas iTrader: (1)	Take the new engine and run. Crevier has an outstanding reputation. They should treat you right. Now, if you get in an accident, even a fender bender, I agree - the car will never be the same. Been there and done that. Every time you look at the car you know it's not right. This is mechanical and not cosmetic. While annoying - should be a non-issue in the long run.
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11-01-2005, 10:34 PM	#4
agarbati Second Lieutenant 39 Rep 279 Posts Drives: E90, Saph Blk 330i Join Date: Apr 2005 Location: Minneapolis iTrader: (0)	Sorry - I'd be asking for a new car.
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11-01-2005, 10:47 PM	#5
Xens Eh 108 Rep 653 Posts Drives: Is Turbo'd Join Date: Sep 2005 Location: Bay Area, CA iTrader: (0) Garage List 2006 330i [0.00]	Wow this is a tough one. On one hand you are already very lucky, most dealers would have told you they can't duplicate the problem and sent you on your way. On the other hand I'd be pissed too if my car's engine needs to be replaced under 2500 miles. But legally I think BMW/dealership has 3 chances to fix a repeated problem before it qualifies to be a lemon. Personally I'd probably get pissed, get over it and get on with life. There isn't much to do.
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11-01-2005, 10:49 PM	#6
puck724 COLTS 4 LIFE!!! 99 Rep 1,746 Posts Drives: 2006 330i Join Date: Aug 2005 Location: california iTrader: (1) Garage List 2006 330i [0.00]	id take the new engine...and ask for a better loaner...hmmm...M5...lol. __________________ 2006 330i --sapphire black--black leather --alumminum trim --premium package --cold weather package --park distace control --automatic transmission --navigation with iDrive
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11-01-2005, 10:52 PM	#7
Ioman Private First Class 13 Rep 106 Posts Drives: Porsche 911 C4S Join Date: Sep 2005 Location: Oregon iTrader: (0)	I would be asking for a new car too. I just forked out $40K+, I wouldn't want a car with engine problems. Plus when you go to resell it, you have to tell the buyer it has had the engine replaced, who knows it might even show up on carfax. __________________ 330i Titanium Silver/Blk/Alum/Sports/Prem/Cold wthr/6 SPD manual
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11-01-2005, 10:53 PM	#8
RichP Major 144 Rep 1,184 Posts Drives: F80 Join Date: Jul 2005 Location: CT iTrader: (4)	Yeah, it sucks, but honestly, its much better they replace the motor, rather than mickey-mouse around with the car and THEN replace the motor. Car is going to be good as new, and replacing the motor is actually a lot less painless than it sounds; it goes pretty quick.
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11-01-2005, 10:53 PM	#9
astral Enlisted Member 2 Rep 35 Posts Drives: E90 Join Date: Oct 2005 Location: toronto iTrader: (0)	i would say take the new engine __________________ 2006 330i Sedan sparkling graphite metallic sport Premium Active Steering black Dakota Leather.
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11-01-2005, 11:12 PM	#10
obLu Major 50 Rep 1,159 Posts Drives: 330i 6MT ZSP Join Date: Jun 2005 Location: Kirkland, WA, USA iTrader: (1)	Oooh didn't consider carfax though. If it'd show up on that I'd be negotiating some diminished value compensation. Doubt it would though, carfax usually just shows accident damage doesn't it?
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11-01-2005, 11:22 PM	#12
raleedy Colonel 160 Rep 2,248 Posts Drives: 2016 228i 6-speed Join Date: Jul 2005 Location: Portland, Oregon iTrader: (0)	I don't think you'd be entitled to a new car for a defective tire, mirror, radiator, motor, etc. You could look at the warranty, but I think they get to decide to replace the defective part. Why is it a problem? Better a motor exchange, it seems to me, than a new head, or short block, or crankshaft in terms of the kind and extent of mechanical work involved. The warranty defines the terms on which you bought the car. You can ask for something more or different, but you're not entitled to get it.
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11-01-2005, 11:41 PM	#13
tctic Major 38 Rep 1,238 Posts Drives: BMW E90 Join Date: Oct 2005 Location: Canada iTrader: (0)	I feel sorry for you. I'd be really upset if they happened to me. Did they tell you exactly why they need to replace the whole engine?
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11-01-2005, 11:44 PM	#14
sting0923 Registered 3 Rep 3 Posts Drives: 330i Ti Silvr 6spd Join Date: Nov 2005 Location: W.Covina iTrader: (0)	Picture this...I've finally bought my Ultimate driving machine...i'm so excited..having a new toy is such an awesome feeling! I'm going to fix it up, trick it out --I've made lots of plans for it. Then this happens... No way I would settle for an engine replacement! --that's not what I paid for! You would'nt buy a brand new car with a replaced engine for full price--would you? No way man!....Replacing an engine is like a brain transplant...what if I get an AB-Normal instead of a Normal engine...then i'm back to the same headaches and heartaches dealing with a patch up car---that's suppose to be worry free. Crevier is a great place..I recommended it to my sister and she bought her car the next day after mine! I've had nothing but positive praise for this dealership. I guess this will be a test --I will be talking to the Sales Manager tomorrow to find out my options... only then will I know how truly good their customer service is.
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11-01-2005, 11:58 PM	#16
NaTuReB0Y Powered By 36DD 337 Rep 7,369 Posts Drives: 2006 E90 Join Date: Jul 2005 Location: Inland Empire iTrader: (12)	Refund or new car........ __________________ 2006 E90 330i Jet Black \| 20" WORK VS-XX \| FK452 \| H&R Sport on Koni Yellow \| REMUS QUAD
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11-02-2005, 12:07 AM	#17
gemini330zhp Major 34 Rep 1,180 Posts Drives: 2008 M3 E90 Join Date: Jul 2005 Location: BergenCo NewJersey iTrader: (0)	Whoa is this a Problem for the E90 and are we going to see more of these motor issues?
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11-02-2005, 01:37 AM	#19
krndanic307 Captain 77 Rep 641 Posts Drives: F20 M140 Join Date: Oct 2005 Location: Cali/Buenos Aires iTrader: (0)	Damn~ sorry to hear this~ but i'd be asking for a new car too... if not sue them!! BTW what problems did your engine had?~ my engine makes some kinda rattling noise and the service said that it was normal from E90 engines~!
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11-02-2005, 02:13 AM	#21
longtran Lieutenant General 1433 Rep 16,628 Posts Drives: E90 M3 Join Date: Jul 2005 Location: CA iTrader: (105) Garage List 2006 325i [0.00]	good thing you didnt add all those mods to our car, you know what their excuse would be to avoid fixing the problem. you lucked out.....
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