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04-23-2013, 03:39 AM | #1 |
Essayons
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Wagner Intercooler broke....
A German friend of mine who has FBO's on his 09 135i had some boost problems recently... Took his front bumber off to check for boost leaks and found this!
He contacted Wagner (sent pictures)and they are sending him a replacement under warranty... He is going to upgrade to the EVO2 and only pay the difference. Strange how this happened but glad to hear Wagner honoring their 5 year warranty!
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/ 135i - M-Sport / 6-Speed / BMW Performance Exhaust / BMS Intake / JB4 Stage 2 ISO + Flex Fuel Wires / BMS 3.5in Down Pipe / CP-E Charge Pipe / Walbro 255 in-line fuel pump / BMS H8 AE / BMS SSK / APEX EC-7's with Nitto NT05's / COBB Tuning Sport Springs / Koni Yellows / Wagner Evo 1 / Blacklines / iCarbon Rear Diffuser / BMW Performance shift knob/boot / BMW Performance Steering Wheel /
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04-23-2013, 08:01 AM | #3 |
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Unfortunate situation, but thats the kind of customer service that I love to hear about
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04-23-2013, 08:24 AM | #4 |
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Yikes! I was trying to decide between this and the Forge unit, but I think that's made my decision up for me. Sure, they'll replace it, but what sort've damage could that do? I assume that dirty, unfiltered air would've been going in through that hole straight into the engine?
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04-23-2013, 08:28 AM | #5 |
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Any idea what could have caused it? Do you think it's a manufacturing fault or did he hit something? Ta
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04-23-2013, 08:52 AM | #7 |
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its my car !
and NO,i dont hit something! i dont know how is this happend, the fmic is broken ot both ! sides... i called wagner tuning and tell my problem, they VERY friendly and say the send me a new one (i chose the evo II like kris sayed) ! i called yesterday,and today they send it to me,so i hope the new FMIC arrives tomorrow ! wagner tuning is very customer friendly, big thx for this! |
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04-23-2013, 05:28 PM | #11 |
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04-23-2013, 08:49 PM | #12 |
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That is unfortunate Lifestyler. I'm glad to hear that you received great customer service from Wagner at least. I have a Wagner FMIC as well and it has been running strong and I've had no issues. I can't wait until Helix sees this though...
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04-23-2013, 11:18 PM | #13 | |
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Also if you can measure the thickness of the failed bottom plate? I was going to calculate the pressure load on the bottom plate to see what kind of shear stress that welded area was under. I also have the Wagner and am curious. Last edited by Suds; 04-23-2013 at 11:47 PM.. |
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04-23-2013, 11:39 PM | #14 |
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Great for Wagner to step up but this shouldn't have happened in the beginning. Seems like quality control just isn't there.
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04-24-2013, 07:58 AM | #16 | |
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+1
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04-24-2013, 09:15 AM | #19 |
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This could be a one off, I hope so but their V1 downpipes also suffered some kind of cracking issue at the bracket if I remember rightly. Still, problems happen and it's more about the service you receive that counts in that case. I nearly bought this cooler but instead opted for an ETS which I hope will give me no issue.
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04-24-2013, 10:24 AM | #20 | |
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04-24-2013, 11:06 AM | #21 |
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would be interested to hear about their welding processes...the IC installation doesn't appear to put a lot of forces on the unit, so I wonder if they didn't pre/post-heat during the welding process; there's a lot of thermal stresses that can be introduced during welding. Only stress it needs to handle are pressure cycles from boost.
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