Carpet coming lose... Warranty issue?

ssedha · 06-29-2012, 08:43 AM

a few days ago, started to notice this. happens only on the passenger side. Driver side carpet is quite tight. Please look at attached pictures. I took it to the dealership yesterday and the service adviser said he hadn't seen anything like this before. He called in a BMW rep and left a VM. But he still hasn't confirmed it. What do you guys think? For now I have an appointment for July 16th. He said the entire carpet might have to get replaced (meaning they will take out seats etc. and I won't have my car for a week or two). Of course I'll be getting a loaner. But still...
Your thoughts???

Sorry about the iphone pictures...

shodanusmc · 06-29-2012, 10:09 AM

Looks terrible. Get it fixed under warranty. No big deal to remove a seat.

Anvil · 07-02-2012, 07:47 AM

I had a similar carpet issue that was covered by the dealer under warranty. It was replaced in on day once the dealer had the part. He reported that BMWUSA does not stock many carpets so unless you like driving a loaner, ask the dealer to order the part and call you when it is received.[ they can overnight the delivery if the stock in country.]

See thread attcahed.
http://www.1addicts.com/forums/showthread.php?t=670161

ssedha · 07-02-2012, 08:52 AM

Thank you for the replies. I'm glad that its covered under warranty. I would have hated to pay to get this fixed

I really don't mind driving a loaner. As long as the work is done right, I don't mind how long it takes

06-29-2012, 08:43 AM	#1
ssedha First Lieutenant 22 Rep 353 Posts Drives: Uber / Lyft / CTA Join Date: May 2011 Location: Chicago, IL iTrader: (0)	Carpet coming lose... Warranty issue? a few days ago, started to notice this. happens only on the passenger side. Driver side carpet is quite tight. Please look at attached pictures. I took it to the dealership yesterday and the service adviser said he hadn't seen anything like this before. He called in a BMW rep and left a VM. But he still hasn't confirmed it. What do you guys think? For now I have an appointment for July 16th. He said the entire carpet might have to get replaced (meaning they will take out seats etc. and I won't have my car for a week or two). Of course I'll be getting a loaner. But still... Your thoughts??? Sorry about the iphone pictures... Attached Images
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06-29-2012, 10:09 AM	#2
shodanusmc Captain 20 Rep 774 Posts Drives: 09 135 Vert Join Date: Feb 2009 Location: Chicago burb iTrader: (0)	Looks terrible. Get it fixed under warranty. No big deal to remove a seat.
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07-02-2012, 07:47 AM	#3
Anvil New Member 5 Rep 29 Posts Drives: 2008 Alpine White 128i Coupe Join Date: Mar 2012 Location: Framingham, MA iTrader: (0)	I had a similar carpet issue that was covered by the dealer under warranty. It was replaced in on day once the dealer had the part. He reported that BMWUSA does not stock many carpets so unless you like driving a loaner, ask the dealer to order the part and call you when it is received.[ they can overnight the delivery if the stock in country.] See thread attcahed. http://www.1addicts.com/forums/showthread.php?t=670161
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07-02-2012, 08:52 AM	#4
ssedha First Lieutenant 22 Rep 353 Posts Drives: Uber / Lyft / CTA Join Date: May 2011 Location: Chicago, IL iTrader: (0)	Thank you for the replies. I'm glad that its covered under warranty. I would have hated to pay to get this fixed I really don't mind driving a loaner. As long as the work is done right, I don't mind how long it takes
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