Brake Fluid Service

[Stay Puft]

Have an appointment for Monday. How long does it usually take? Just trying to figure out if i want to wait or just drop her off.

[takrdown]

When I do it myself it takes about 30 min tires off to tires back on. I use a brake bleeder pump and I assume the dealership would too. No more than an hour for the dealer I would hope.

[Stay Puft]

Originally Posted by takrdown

When I do it myself it takes about 30 min tires off to tires back on. I use a brake bleeder pump and I assume the dealership would too. No more than an hour for the dealer I would hope.

Thanks Takr

[JimD]

When I can save enough to buy the tool the first time I do something myself that is usually what I do. If you can get the wheels off now, the only tool you need to do this yourself is the power bleeder which is around $50. I'd bet you are paying that much to get this done. It's an easy job. I'm overdue, I need to do it again.

[Rated-M3]

Originally Posted by Stay Puft

Thanks Takr

I hope you don't expect to be the only car in there. That is the worst mentality you can have when going to any shop for service. There's definitely a chance you can get in and out in an hour but the best rule of thumb is to expect to be there for about 2 hours or you will seriously be butt hurt. I used to be a service advisor and there is nothing worse than someone who comes in expecting to be in and out when there is practically a line of cars waiting to go in who got there before you.

[takrdown]

Originally Posted by Rated-M3

I hope you don't expect to be the only car in there. That is the worst mentality you can have when going to any shop for service. There's definitely a chance you can get in and out in an hour but the best rule of thumb is to expect to be there for about 2 hours or you will seriously be butt hurt. I used to be a service advisor and there is nothing worse than someone who comes in expecting to be in and out when there is practically a line of cars waiting to go in who got there before you.

Sounds to me like the dealership you worked for chose service quantity over service quality...

... Don't schedule so many damn cars then that day.

That's why I use independent shops.

[Rated-M3]

We did quality work. In fact such quality work that we don't do promise times so the mechanic is not rushed. It was a shop and not a dealership. To further complicate things, we took walk ins. There are too many unforeseen things to commit to promise times. Wheel lugs break, car needs more service than it came in for, can't get a hold of the customer before proceeding on work, etc. This can all happen on the car(s) before you, or even your own car, and it'll delay everything in line. Understand you are not the only car there and going in with certain, or even unrealistic, expectations can and will ruin your day.

[takrdown]

I can see that. I can always appreciate quality work as long as the SA doesn't provide an unrealistic time in the first place. So that being said I guess it would be fair to ask the SA what it should take and not assume anything.

[NorthernDancer]

I fully understand what Rated-M3 is talking about.

[BlueforMonaco]

Guess what? You'll be lucky if they do the brake fluid flush at all. BMW of Bel Air, MD didn't, although they indicated they did on the paperwork for my 2 year service(they still get payed). Bleeder screws were totally dry. I know because I checked them with a q-tip. After I did the job myself with a Motive pressure bleeder I can assure you'll, the bleeder screws were not dry, they had brake fluid in them! TIME? What a joke

[BlueforMonaco]

What dealership did you work at Rated-M3?

[02rsxpilot]

I treat car appointments like doctor's appointments. Get the one first thing in the morning if you can, because it's your best chance to avoid those delays that others have mentioned. Of course, if you're like my local BMW dealer, I can be there at 7:15 AM, but if the techs don't show up for work until 7:30, my car is still going to just sit there for 30 minutes or more before it even moves while they clock in and get coffee.

For this reason I've given up on waiting at the shop, and arrange for a loaner or shuttle if I can. For good indy shops, the scenario should be better, but they don't often have shuttle services and I don't currently have a third family car to use while they're wrenching on mine, so I sometimes just end up working on my laptop in their lobby.