Order status bar

SloPoke · 10-08-2011, 09:07 PM

I have a question that I have not seen discussed before. If so, sorry for the repost. Does the \"production begins\" status mean exactly that? The reason I ask is that the 800 number still says I have no confirmed date yet and my dealership couldn\'t tell me my build week. Please tell me my car started production!!!

Venator78 · 10-08-2011, 09:32 PM

I'm in the same boat. The website showed that my car entered production last Friday, but the phone system has not updated from the 'scheduled for production with no confirm build date' message.

ayao · 10-08-2011, 09:45 PM

Your CA typically has access to the most updated information. Historically, the phone system updates faster than the website. However, this wasn't always the rule when I tracked my car's production status. Production started, though, means you are well on your way. The caveat, though, is that I find it odd that your dealership is unable to provide you with a build week.

1SerieStud · 10-09-2011, 01:35 AM

The tracking systems are always behind and not always in sync - the 800 number may say one thing while the website may say another. For example, the ship my car is on will get stateside on Monday, yet the website just changed to "en route" yesterday even though the car left on 09/29.

Kip Keino · 10-09-2011, 09:56 AM

Quote:

Originally Posted by SloPoke

I have a question that I have not seen discussed before. If so, sorry for the repost. Does the \"production begins\" status mean exactly that? The reason I ask is that the 800 number still says I have no confirmed date yet and my dealership couldn\'t tell me my build week. Please tell me my car started production!!!

Congrats, your car is certainly in production!

I had same conflicting information on my car last week so I called rep at BMW NA and she confirmed that my car was in process of being built (code 150). I had also been under assumption that 800 number more current than website - but this not presently the case for some reason.

DavidMc · 10-09-2011, 11:46 AM

Quote:

Originally Posted by SloPoke

I have a question that I have not seen discussed before. If so, sorry for the repost. Does the \"production begins\" status mean exactly that? The reason I ask is that the 800 number still says I have no confirmed date yet and my dealership couldn\'t tell me my build week. Please tell me my car started production!!!

For me it seems the website has been 24-48 hours behind the 800#. when my CA checks the status it seems in synch with the 800#. I hope they are all behind and my car is on a transport already, but I know the CA should be notified when it makes it on the boat.

SloPoke · 10-09-2011, 12:02 PM

Thanks guys. I just sold my 135 three days ago so until the M gets here, I'm driving my company's F-150. It cant be delivered soon enough....

10-08-2011, 09:07 PM	#1
SloPoke Lieutenant 128 Rep 548 Posts Drives: 2010 135i Join Date: Dec 2009 Location: Canton GA iTrader: (6)	Order status bar I have a question that I have not seen discussed before. If so, sorry for the repost. Does the \"production begins\" status mean exactly that? The reason I ask is that the 800 number still says I have no confirmed date yet and my dealership couldn\'t tell me my build week. Please tell me my car started production!!!
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10-08-2011, 09:32 PM	#2
Venator78 New Member 15 Rep 25 Posts Drives: BMW 1 Series M Coupe Join Date: Aug 2011 Location: Charlotte, NC iTrader: (0)	I'm in the same boat. The website showed that my car entered production last Friday, but the phone system has not updated from the 'scheduled for production with no confirm build date' message.
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10-08-2011, 09:45 PM	#3
ayao Thread killer 642 Rep 1,896 Posts Drives: 1M Join Date: Aug 2011 Location: CA iTrader: (2)	Your CA typically has access to the most updated information. Historically, the phone system updates faster than the website. However, this wasn't always the rule when I tracked my car's production status. Production started, though, means you are well on your way. The caveat, though, is that I find it odd that your dealership is unable to provide you with a build week.
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10-09-2011, 01:35 AM	#4
1SerieStud Brigadier General 183 Rep 3,939 Posts Drives: '11 VO 1M (498 of 740) Join Date: Jul 2010 Location: Jacksonville, FL iTrader: (11)	The tracking systems are always behind and not always in sync - the 800 number may say one thing while the website may say another. For example, the ship my car is on will get stateside on Monday, yet the website just changed to "en route" yesterday even though the car left on 09/29.
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10-09-2011, 12:02 PM	#7
SloPoke Lieutenant 128 Rep 548 Posts Drives: 2010 135i Join Date: Dec 2009 Location: Canton GA iTrader: (6)	Thanks guys. I just sold my 135 three days ago so until the M gets here, I'm driving my company's F-150. It cant be delivered soon enough....
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