Convertible Roof Defect

Zuzu · 05-28-2009, 06:24 AM

I don't know if any Aussie forum members are following this thread in the US, but it seems like a genuine defect in the vert roofs.

http://www.1addicts.com/forums/forumdisplay.php?f=226

I have inspected my roof and it is already worn from the inside due to a plastic clip rubbing on the opening/closing mechanism.This fault is on the passenger side rear quarter of the roof along side the rear opening window.

Its worn that thin that it is almost through the fabric. Will be ringing up BMW tomorrow.

Its the lighter shade wear pattern midway on the rear quater in the photo. Its tearing from the inside out.

~sarah~ · 05-28-2009, 06:56 AM

I dont know if my car has any wear yet. I have only opened it twice lol
If i ever get my car back i will make sure to check it out.

BTW you have the same roof as me.

Zuzu · 05-28-2009, 07:11 AM

Love the way the anthracite roof shimmers in the sun/moonlight..

cargeek · 05-28-2009, 08:20 AM

Zuzu, I havn't noticed that but the seam stitching around the edge of the roof is undoing.

Zuzu · 05-29-2009, 09:22 PM

Quote:

Originally Posted by cargeek

Zuzu, I havn't noticed that but the seam stitching around the edge of the roof is undoing.

Mate take it back.. Loose stitching on a stretched soft top aint a good thing.

I contacted BMW and am taking it in next week for an inspection and will demand a new roof..

Dont want a patch on the inside that might shrink with the heat and look worse, and besides, they cant really fix the outside fabric which has discoloured and stretched..

Zuzu · 06-13-2009, 12:08 AM

Finally took the car into the dealers yesterday and they took some photos and said that they will get back to me...

At least they were a bit concerned and confused..

Sprey · 06-13-2009, 02:14 AM

That's a good sign - at least they weren't dismissive. Let's hope they get to the bottom of it soon for you and other affected customers...

~sarah~ · 06-13-2009, 06:11 AM

Got my car back last week and checked my roof. No defects yet.
Although Hubby said when he washed the car for me this moring he thought it leaked slightly.

Zuzu · 06-14-2009, 01:15 AM

The only leak I get when washing, is if I point the high pressure hose on the rubber seal between the front and rear quarter windows at a certain angle... But only a slight trickle.

Bur keep an eye on that passenger rear quarter part of the roof.. Mine is just about worn through..

My car was delivered June 08, so it has had quite a few opening/closing's of the roof.

Zuzu · 12-01-2009, 11:00 PM

My car finally goes back to the dealer this comming Tuesday for the final inspection before the roof gets replaced..

The hole is getting a lot bigger and will soon wear right through.

If you have a vert, keep a close eye on the passenger side roof rear quarter about mid centre of the pillar. You will see a lighter,shaded area forming as the hole developes from the inside.

sparoz · 12-01-2009, 11:15 PM

Quote:

Originally Posted by Zuzu

Finally took the car into the dealers yesterday and they took some photos and said that they will get back to me...

At least they were a bit concerned and confused..

hmmm.. previously they always fix things, no question ask. I have my gear knob and handbrake replaced because the stitching is coming out, I guess they are cheap in comparison but, ... may be BMW Aust is tightening up?

Zuzu · 12-01-2009, 11:22 PM

Quote:

Originally Posted by sparoz

hmmm.. previously they always fix things, no question ask. I have my gear knob and handbrake replaced because the stitching is coming out, I guess they are cheap in comparison but, ... may be BMW Aust is tightening up?

True and I agree..

But this time around I was told that supposedly my car was the first one reported in Oz with this defect and they had to go through the whole procedure of taking photos and sending them to Germany bla bla bla...

Heard it all before... the main thing is that they replace the roof and identify why the problem occured in the first place so it doesnt repeat..

WOPALX · 12-02-2009, 12:08 AM

Quote:

Originally Posted by Zuzu

True and I agree..

But this time around I was told that supposedly my car was the first one reported in Oz with this defect and they had to go through the whole procedure of taking photos and sending them to Germany bla bla bla...

Heard it all before... the main thing is that they replace the roof and identify why the problem occured in the first place so it doesnt repeat..

Had a similar experience when the drivers side lower seat cushion wore on the edge excessively. Initially they refused but after a polite email to the dealer principle they replaced it.

Then the seat back wore as well, they replaced that with minimal agro.

Now I want them to replace the leather on the door trim, hopefully I won't get too much agro from them on that one.

~sarah~ · 12-02-2009, 05:19 AM

Intresting that this topic is bumped because i am now getting the exact mark as shown in the first pic!!!!!!!
I better call BMW and get them to have a look.

Zuzu · 12-02-2009, 05:31 AM

Sarah the first pix was back in May... NOW its a lot more worn out and starting to expose the fabric roof weave.. A few more months and will be deffinately worn through.

Jeef Beef · 12-02-2009, 05:35 AM

Wow that's some major issue right there. Hopefully they find a permanent fix before your warranties run out...

~sarah~ · 12-02-2009, 05:45 AM

Zuzu, i thought they fixed your roof??

Zuzu · 12-02-2009, 05:55 AM

Nah...my fault really..

Had the car inspected back in June by the dealer and was agreed at the time to bring the car back at my convienience for further investigation and roof replacement..

I was undecided at the time whether to keep the car or upgrade, so did nothing about the repair.. Now that the fault is more obvious, have decided to replace the roof..

Didn't really want to have the car ripped appart.. It is quite a major job to remove and replace the roof. Have no choice in the matter now.. Getting to the point that it might leak water through the fault if I leave it any longer.

Taymaishu · 12-02-2009, 06:32 AM

Joe that sucks.

Hope they fix it up for you - that really shouldn't be happening to any convert, let alone a BMW!

Hope it goes well. Christine's in for her first service on Friday; i'm expecting them to tell me to replace my rear tyres

Zuzu · 12-02-2009, 07:35 PM

Quote:

Originally Posted by Taymaishu

Joe that sucks.

Hope they fix it up for you - that really shouldn't be happening to any convert, let alone a BMW!

Hope it goes well. Christine's in for her first service on Friday; i'm expecting them to tell me to replace my rear tyres

Thanks Alex... How many K's on Christine that your rears are worn already?

Taymaishu · 12-02-2009, 07:52 PM

Quote:

Originally Posted by Zuzu

Thanks Alex... How many K's on Christine that your rears are worn already?

18k now.

But it's also because of Monday night in the Inner West

My front tires have about 4mm of tread left (still nearly brand new!), but the rear are pretty much stuffed.

Zuzu · 12-08-2009, 04:54 AM

Good news for vert owners in Oz..Had the car inspected today by BMW's claims/warranty assessor, who are sent out by BMW Australia for larger/expensive warranty claims.

They took more photos then pulled the roof apart and took more photos for uploading to BMW Australia then off to Germany..

BMW has approved to have the full roof replaced under warranty.. Sylvania BMW ordered the roof today and should have it in about 3 weeks in Oz.

Was told in the report that it was the first reported fault of that kind in Oz besides a couple of verts with broken/loose stitching on the roof.

The techs don't seem to think that there is anything faulty in the folding mechanism, more so in the way the roof folds in.. For some reason the faulty passenger side roof folds/creases inwards instead of out as like the drivers side causing it to rub on a retainer clip.

Anyway..Looks like after Xmas for the replacement roof..

05-28-2009, 06:24 AM	#1
Zuzu Major General 2816 Rep 7,637 Posts Drives: M2C HS 6MT Join Date: Mar 2008 Location: Sydney Australia iTrader: (0)	Convertible Roof Defect I don't know if any Aussie forum members are following this thread in the US, but it seems like a genuine defect in the vert roofs. http://www.1addicts.com/forums/forumdisplay.php?f=226 I have inspected my roof and it is already worn from the inside due to a plastic clip rubbing on the opening/closing mechanism.This fault is on the passenger side rear quarter of the roof along side the rear opening window. Its worn that thin that it is almost through the fabric. Will be ringing up BMW tomorrow. Its the lighter shade wear pattern midway on the rear quater in the photo. Its tearing from the inside out. Attached Images Last edited by Zuzu; 05-28-2009 at 08:12 AM..
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05-28-2009, 06:56 AM	#2
~sarah~ Second Lieutenant 8 Rep 208 Posts Drives: 135i Join Date: Mar 2009 Location: Melbourne iTrader: (0) Garage List 2008 135 [10.00]	I dont know if my car has any wear yet. I have only opened it twice lol If i ever get my car back i will make sure to check it out. BTW you have the same roof as me. __________________ www.driverdynamics.com
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05-28-2009, 07:11 AM	#3
Zuzu Major General 2816 Rep 7,637 Posts Drives: M2C HS 6MT Join Date: Mar 2008 Location: Sydney Australia iTrader: (0)	Love the way the anthracite roof shimmers in the sun/moonlight..
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05-28-2009, 08:20 AM	#4
cargeek Second Lieutenant 10 Rep 239 Posts Drives: Old man's comfy car Join Date: Jul 2008 Location: Tasmania iTrader: (0)	Zuzu, I havn't noticed that but the seam stitching around the edge of the roof is undoing. __________________ E90 M3 \| DCT \| EDC \| M-drive \| AW \| 19's E91 323 18's E46 320i
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06-13-2009, 12:08 AM	#6
Zuzu Major General 2816 Rep 7,637 Posts Drives: M2C HS 6MT Join Date: Mar 2008 Location: Sydney Australia iTrader: (0)	Finally took the car into the dealers yesterday and they took some photos and said that they will get back to me... At least they were a bit concerned and confused..
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06-13-2009, 02:14 AM	#7
Sprey Private First Class 5 Rep 166 Posts Drives: E82 135i Join Date: Jan 2009 Location: Sydney iTrader: (0)	That's a good sign - at least they weren't dismissive. Let's hope they get to the bottom of it soon for you and other affected customers...
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06-13-2009, 06:11 AM	#8
~sarah~ Second Lieutenant 8 Rep 208 Posts Drives: 135i Join Date: Mar 2009 Location: Melbourne iTrader: (0) Garage List 2008 135 [10.00]	Got my car back last week and checked my roof. No defects yet. Although Hubby said when he washed the car for me this moring he thought it leaked slightly. __________________ www.driverdynamics.com
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06-14-2009, 01:15 AM	#9
Zuzu Major General 2816 Rep 7,637 Posts Drives: M2C HS 6MT Join Date: Mar 2008 Location: Sydney Australia iTrader: (0)	The only leak I get when washing, is if I point the high pressure hose on the rubber seal between the front and rear quarter windows at a certain angle... But only a slight trickle. Bur keep an eye on that passenger rear quarter part of the roof.. Mine is just about worn through.. My car was delivered June 08, so it has had quite a few opening/closing's of the roof.
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12-01-2009, 11:00 PM	#10
Zuzu Major General 2816 Rep 7,637 Posts Drives: M2C HS 6MT Join Date: Mar 2008 Location: Sydney Australia iTrader: (0)	My car finally goes back to the dealer this comming Tuesday for the final inspection before the roof gets replaced.. The hole is getting a lot bigger and will soon wear right through. If you have a vert, keep a close eye on the passenger side roof rear quarter about mid centre of the pillar. You will see a lighter,shaded area forming as the hole developes from the inside.
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12-02-2009, 05:19 AM	#14
~sarah~ Second Lieutenant 8 Rep 208 Posts Drives: 135i Join Date: Mar 2009 Location: Melbourne iTrader: (0) Garage List 2008 135 [10.00]	Intresting that this topic is bumped because i am now getting the exact mark as shown in the first pic!!!!!!! I better call BMW and get them to have a look. __________________ www.driverdynamics.com
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12-02-2009, 05:31 AM	#15
Zuzu Major General 2816 Rep 7,637 Posts Drives: M2C HS 6MT Join Date: Mar 2008 Location: Sydney Australia iTrader: (0)	Sarah the first pix was back in May... NOW its a lot more worn out and starting to expose the fabric roof weave.. A few more months and will be deffinately worn through.
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12-02-2009, 05:35 AM	#16
Jeef Beef Lord Captain Commander 110 Rep 3,093 Posts Drives: a sleeper Join Date: Oct 2009 Location: Sydney, Australia iTrader: (0)	Wow that's some major issue right there. Hopefully they find a permanent fix before your warranties run out... __________________ E82 135i M-sport: SGM/6MT/Black
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12-02-2009, 05:45 AM	#17
~sarah~ Second Lieutenant 8 Rep 208 Posts Drives: 135i Join Date: Mar 2009 Location: Melbourne iTrader: (0) Garage List 2008 135 [10.00]	Zuzu, i thought they fixed your roof?? __________________ www.driverdynamics.com
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12-02-2009, 05:55 AM	#18
Zuzu Major General 2816 Rep 7,637 Posts Drives: M2C HS 6MT Join Date: Mar 2008 Location: Sydney Australia iTrader: (0)	Nah...my fault really.. Had the car inspected back in June by the dealer and was agreed at the time to bring the car back at my convienience for further investigation and roof replacement.. I was undecided at the time whether to keep the car or upgrade, so did nothing about the repair.. Now that the fault is more obvious, have decided to replace the roof.. Didn't really want to have the car ripped appart.. It is quite a major job to remove and replace the roof. Have no choice in the matter now.. Getting to the point that it might leak water through the fault if I leave it any longer.
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12-02-2009, 06:32 AM	#19
Taymaishu Banned 145 Rep 3,016 Posts Drives: I love massive black cocks Join Date: Jul 2009 Location: in my ass and around my mouth iTrader: (0) Garage List 2009 125i [5.50]	Joe that sucks. Hope they fix it up for you - that really shouldn't be happening to any convert, let alone a BMW! Hope it goes well. Christine's in for her first service on Friday; i'm expecting them to tell me to replace my rear tyres
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12-08-2009, 04:54 AM	#22
Zuzu Major General 2816 Rep 7,637 Posts Drives: M2C HS 6MT Join Date: Mar 2008 Location: Sydney Australia iTrader: (0)	Good news for vert owners in Oz..Had the car inspected today by BMW's claims/warranty assessor, who are sent out by BMW Australia for larger/expensive warranty claims. They took more photos then pulled the roof apart and took more photos for uploading to BMW Australia then off to Germany.. BMW has approved to have the full roof replaced under warranty.. Sylvania BMW ordered the roof today and should have it in about 3 weeks in Oz. Was told in the report that it was the first reported fault of that kind in Oz besides a couple of verts with broken/loose stitching on the roof. The techs don't seem to think that there is anything faulty in the folding mechanism, more so in the way the roof folds in.. For some reason the faulty passenger side roof folds/creases inwards instead of out as like the drivers side causing it to rub on a retainer clip. Anyway..Looks like after Xmas for the replacement roof..
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