Death, Taxes... and the Long Crank

jwellsiii · 04-02-2010, 09:32 AM

Ding! Ding! Ding! I got lucky, so I thought I would share my recent experience, as things change @ BMW with new parts and procedures.

First off, if you suspect long cranks then that's what they are. We start our cars too many times not to notice. Don't worry too much because it happens to all of us. But, once you get your first "my god, I don't think this thing will start this morning". Take it in.

The new Peter Pan service center was great: took all of 10 minutes to drop off the car and get a loaner (328i).

The service center will:
1. Replace your software with the new software
2. Let the car sit overnight
3. Start it in the morning and run a pressure test. This is where you have to win the lottery. Mine had the long crank, and threw a code!
4. Next, your case goes to BMWNA where they will sit on it for a few days, hoping that a miracle will arrive and they don't have to replace your pump. In my case, the miracle never arrived and I got the new 943 pump. Once they decide, it is about 2 more hours to get your car back.
5. Takes all of about 10 minutes to pick up the car.

Overall, Peter Pan was great and the experience was mostly painless. EXCEPT: driving that crap 328i. What a crummy car. Can't stand the dash, the wheel, and the whole car feels terrible compared to our 1's. Each day I drove the 328 I was convinced I'd never drive another BMW again. But, now that my 1'er is back the experience is forgotten and I can't imagine driving anything else!

jwellsiii · 04-02-2010, 09:47 AM

For sure! First one gone at 4,800 (MY10 9/1). So, I'll probably be back by the end of summer.

Car suspension is totally modded. No questions asked... just got a "cool car" when dropping it off and "you've got a really nice car there" when picking it up.

2thDoc · 04-09-2010, 03:55 PM

So, my '10 is in for the same - long cranks followed by engine malfunction light and reduced power. They replaced my HPFP back in December @ about 4500 miles, now has about 9500. BMWNA decided today that the solution is a new fuel rail. Should be interesting to see how this pans out. The replacement pump in December was the old pump. Will keep all informed. Couple more days in a 328...

MUFCbmwbear · 04-20-2010, 11:55 AM

taking MY08 in for third time in regards to the ENGINE FAIL light this thursday morning.
Demanding some sort of reparations for having to take the car in 3 times for this issue

2thDoc · 04-20-2010, 01:57 PM

Yep...mine spent the past two weeks at the dealer so BMW NA could tell them to replace a sensor on the fuel rail and reprogram. Picked it up yesterday AM, felt weird and underpowered. Returned immediately to dealer and SA drove for a minute. Of course it was back to normal. Went to work, home and back to work this AM. Reduced power and engine malfunction light. Straight back to dealer. Maybe BMW NA will actually authorize the right repair this time.

Joy? Joy, my ass..

jraymond · 04-20-2010, 03:04 PM

Quote:

Originally Posted by 2thDoc

Yep...mine spent the past two weeks at the dealer so BMW NA could tell them to replace a sensor on the fuel rail and reprogram. Picked it up yesterday AM, felt weird and underpowered. Returned immediately to dealer and SA drove for a minute. Of course it was back to normal. Went to work, home and back to work this AM. Reduced power and engine malfunction light. Straight back to dealer. Maybe BMW NA will actually authorize the right repair this time.

Joy? Joy, my ass..

Thats terrible. Just took mine in for first HPFP fail (31k Feb 08' build). Best part is the new jacka$$ owner decided to do away with loaner cars. They keep like 6 or 7 of them where they used to have 20+. Absolute crap

nordique14 · 04-20-2010, 04:55 PM

Quote:

Death, Taxes... and the Long Crank

Three things I try to avoid.

MUFCbmwbear · 04-23-2010, 03:18 PM

took mine in AGAIN..this is what i heard back....."the codes were different from previous. HPFP is working fine, we are replacing the cam levers which caused an abnormal wear per another SI bulletin"

Anyone had this done?

ModlessG · 05-07-2010, 04:31 PM

I was just getting on the highway and the car dies sputters and after a while it restarts. What infuriates me is I took it to the dealer a month ago because of slow starts. They said it was not the hpfp well I guess they were wrong.

04-02-2010, 09:32 AM	#1
jwellsiii Enlisted Member 5 Rep 30 Posts Drives: 135i SG 6MT Join Date: Dec 2009 Location: San Carlos, CA iTrader: (0) Garage List 2010 135i [0.00]	Death, Taxes... and the Long Crank Ding! Ding! Ding! I got lucky, so I thought I would share my recent experience, as things change @ BMW with new parts and procedures. First off, if you suspect long cranks then that's what they are. We start our cars too many times not to notice. Don't worry too much because it happens to all of us. But, once you get your first "my god, I don't think this thing will start this morning". Take it in. The new Peter Pan service center was great: took all of 10 minutes to drop off the car and get a loaner (328i). The service center will: 1. Replace your software with the new software 2. Let the car sit overnight 3. Start it in the morning and run a pressure test. This is where you have to win the lottery. Mine had the long crank, and threw a code! 4. Next, your case goes to BMWNA where they will sit on it for a few days, hoping that a miracle will arrive and they don't have to replace your pump. In my case, the miracle never arrived and I got the new 943 pump. Once they decide, it is about 2 more hours to get your car back. 5. Takes all of about 10 minutes to pick up the car. Overall, Peter Pan was great and the experience was mostly painless. EXCEPT: driving that crap 328i. What a crummy car. Can't stand the dash, the wheel, and the whole car feels terrible compared to our 1's. Each day I drove the 328 I was convinced I'd never drive another BMW again. But, now that my 1'er is back the experience is forgotten and I can't imagine driving anything else!
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04-02-2010, 09:47 AM	#2
jwellsiii Enlisted Member 5 Rep 30 Posts Drives: 135i SG 6MT Join Date: Dec 2009 Location: San Carlos, CA iTrader: (0) Garage List 2010 135i [0.00]	For sure! First one gone at 4,800 (MY10 9/1). So, I'll probably be back by the end of summer. Car suspension is totally modded. No questions asked... just got a "cool car" when dropping it off and "you've got a really nice car there" when picking it up.
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04-09-2010, 03:55 PM	#3
2thDoc Private 1 Rep 65 Posts Drives: 2011 Shelby GT500 Join Date: Jul 2009 Location: Ocala, FL iTrader: (1)	So, my '10 is in for the same - long cranks followed by engine malfunction light and reduced power. They replaced my HPFP back in December @ about 4500 miles, now has about 9500. BMWNA decided today that the solution is a new fuel rail. Should be interesting to see how this pans out. The replacement pump in December was the old pump. Will keep all informed. Couple more days in a 328... __________________ 2011 Shelby GT500. Black with Red Stripes. SVT Performance Pack. All the bells 'n' whistles. Holy Crap Fast. And even with a solid rear axle, it'll lap a track faster than your M3.
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04-20-2010, 11:55 AM	#4
MUFCbmwbear Major 704 Rep 1,202 Posts Drives: 24 M2 & 20 M340xi Join Date: Nov 2008 Location: Chicago/Milwaukee iTrader: (0)	taking MY08 in for third time in regards to the ENGINE FAIL light this thursday morning. Demanding some sort of reparations for having to take the car in 3 times for this issue
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04-20-2010, 01:57 PM	#5
2thDoc Private 1 Rep 65 Posts Drives: 2011 Shelby GT500 Join Date: Jul 2009 Location: Ocala, FL iTrader: (1)	Yep...mine spent the past two weeks at the dealer so BMW NA could tell them to replace a sensor on the fuel rail and reprogram. Picked it up yesterday AM, felt weird and underpowered. Returned immediately to dealer and SA drove for a minute. Of course it was back to normal. Went to work, home and back to work this AM. Reduced power and engine malfunction light. Straight back to dealer. Maybe BMW NA will actually authorize the right repair this time. Joy? Joy, my ass.. __________________ 2011 Shelby GT500. Black with Red Stripes. SVT Performance Pack. All the bells 'n' whistles. Holy Crap Fast. And even with a solid rear axle, it'll lap a track faster than your M3.
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04-23-2010, 03:18 PM	#8
MUFCbmwbear Major 704 Rep 1,202 Posts Drives: 24 M2 & 20 M340xi Join Date: Nov 2008 Location: Chicago/Milwaukee iTrader: (0)	took mine in AGAIN..this is what i heard back....."the codes were different from previous. HPFP is working fine, we are replacing the cam levers which caused an abnormal wear per another SI bulletin" Anyone had this done?
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05-07-2010, 04:31 PM	#9
ModlessG Private 5 Rep 83 Posts Drives: Join Date: Apr 2008 iTrader: (0)	I was just getting on the highway and the car dies sputters and after a while it restarts. What infuriates me is I took it to the dealer a month ago because of slow starts. They said it was not the hpfp well I guess they were wrong.
	Appreciate 0 Quote