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      01-10-2013, 02:09 AM   #1
bmw1mc
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Evolve R - back to stock

Hi all

So the worst has happened with the evolve r tune. I'm trying to return the car to stock tune and it seems something happened and the car has turned off. Now I can't start the car or anything.

Does anyone know how to fix this?!? Any help would be appreciated!

I've tried contacting evolve but no response as yet.

Thanks

Marco
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      01-10-2013, 02:54 AM   #2
oystero
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Did u try saurabh (sverma) ?

Assuming u using the latest software than Ian posted few days ago ?
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      01-10-2013, 02:56 AM   #3
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Hi Marco. Give Peter a call at Advan. He had a similar issue with a 1M running the same tune some time ago.
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      01-10-2013, 02:57 AM   #4
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Quote:
Originally Posted by oystero
Did u try saurabh (sverma) ?

Assuming u using the latest software than Ian posted few days ago ?
Yeah spoke to him and there is not much he can do.....
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      01-10-2013, 03:13 AM   #5
oystero
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Is your stock file size more than 1MB by any chance ?
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      01-10-2013, 03:23 AM   #6
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Quote:
Originally Posted by Ian///M
I suspect the laptop put USB ports to sleep or something. I always move the mouse every few minutes to keep laptop awake or use a AC power source as paranoid about this nightmare happening.
Nah it wasn't that, I had the laptop in hand and everything was fine and then the car itself went off.
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      01-10-2013, 03:24 AM   #7
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Quote:
Originally Posted by Zuzu
Hi Marco. Give Peter a call at Advan. He had a similar issue with a 1M running the same tune some time ago.
I don't think he is open now. Only have the business no.
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      01-10-2013, 03:26 AM   #8
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Quote:
Originally Posted by bmw1mc View Post
I don't think he is open now. Only have the business no.
PM me your number and I will send you his mobile number..
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      01-10-2013, 03:33 AM   #9
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I know this will sound like a troll, but another reason to stick with a piggie
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      01-10-2013, 03:45 AM   #10
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I'd be all over that Evolve-R tune then. Sounds awesome.
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      01-10-2013, 03:46 AM   #11
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Quote:
Originally Posted by bmw1mc View Post
Hi all

So the worst has happened with the evolve r tune. I'm trying to return the car to stock tune and it seems something happened and the car has turned off. Now I can't start the car or anything.

Does anyone know how to fix this?!? Any help would be appreciated!

I've tried contacting evolve but no response as yet.

Thanks

Marco
I feel your pain Marco, I installed a Softronic tune in my at the time brand new 2010 Cayman S and the same thing happened! IIRC the solution was to recycle the ignition without starting for approx 30 seconds to have the ECU reboot. Then it went into limp mode, retried and she came to life with a mighty roar. I was fearful that I may have cooked the ECU, but thankfully everything was ok.
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      01-10-2013, 11:40 AM   #12
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It is really important that the ECU update process not be interrupted.

I'm in Texas this week making timezones a bit of a challenge, but evolve is across this issue an will work with Marco on it.

With regard to the other 1M that had the issue, a phone call came thru while the ECU was being written to. Bluetooth was on so the call connected thru the car and killed the ECU update process midway. Once the ignition was turned on properly, the ECU did eventually respond and the file was rewritten. That 1M was back on the road with the evolve tune with no reported issues even after a couple months.

At the risk of stating the obvious, It doesn't matter what the ECU is being updated for (software update, tune etc) any interruptions to the process can cause issues. That's why BMW tend to keep the cars overnight when they update ECU software.

I don't know the details as yet of the issue that occurred with Marco's car, but it is being looked at and he is getting support.

Thanks
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      01-10-2013, 02:14 PM   #13
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Ok so I got some clear instructions from Evolve overnight and booyaaa!!!! The upload worked. Original file is back in the car, the software was able to read, pressed the ignition and bam the car fire back to life!!!!

Thanks to all for the help, sverma, Ian, joe and Peter from advan! A huge thanks to guys at evolve who calmed me down and told me how to fix everything!!!!
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      01-10-2013, 02:32 PM   #14
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Well done Marco... Glad it all worked out in the end.. Break out a nice bottle of red..
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      01-10-2013, 02:41 PM   #15
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Quote:
Originally Posted by Zuzu
Well done Marco... Glad it all worked out in the end.. Break out a nice bottle of red..
Mate I'll be cracking open more than 1 tonight!
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      01-10-2013, 02:57 PM   #16
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Quote:
Originally Posted by bmw1mc
Quote:
Originally Posted by Zuzu
Well done Marco... Glad it all worked out in the end.. Break out a nice bottle of red..
Mate I'll be cracking open more than 1 tonight!
Awesome, glad to hear its all sorted!
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      01-10-2013, 03:20 PM   #17
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Quote:
Originally Posted by Ian///M
Care to share how to fix?

Once again, Evolve support seems pretty fast
Yeah it was simple (for them anyway). They gave me the latest file to download. Had soft press the ignition twice, all lights came on, plugged on the cable and it was all over in about 8 minutes.

Which was the same process I followed last time but my car turned off half way through the upload. This time everything went smooth as
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      01-10-2013, 03:46 PM   #18
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Wow, you must be super-pleased with this eventual result. Sounds like you got some really good people helping you out on this. Good advice and info from others in the thread too. :-)
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      01-10-2013, 04:13 PM   #19
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Scary shit
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      01-10-2013, 07:10 PM   #20
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Quote:
Originally Posted by bmw1mc View Post
Yeah it was simple (for them anyway). They gave me the latest file to download. Had soft press the ignition twice, all lights came on, plugged on the cable and it was all over in about 8 minutes.

Which was the same process I followed last time but my car turned off half way through the upload. This time everything went smooth as
Glad everything sorted..phew!!!

So, if it's the same process you followed last time, does that mean if this occur again, just have to repeat the process ? What is "soft" press ? gentle touch ?
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      01-10-2013, 07:25 PM   #21
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Quote:
Originally Posted by sverma_turingMS View Post
It is really important that the ECU update process not be interrupted.

I'm in Texas this week making timezones a bit of a challenge, but evolve is across this issue an will work with Marco on it.

With regard to the other 1M that had the issue, a phone call came thru while the ECU was being written to. Bluetooth was on so the call connected thru the car and killed the ECU update process midway. Once the ignition was turned on properly, the ECU did eventually respond and the file was rewritten. That 1M was back on the road with the evolve tune with no reported issues even after a couple months.

At the risk of stating the obvious, It doesn't matter what the ECU is being updated for (software update, tune etc) any interruptions to the process can cause issues. That's why BMW tend to keep the cars overnight when they update ECU software.

I don't know the details as yet of the issue that occurred with Marco's car, but it is being looked at and he is getting support.

Thanks
Interesting! I thought I forgot to put the car in ignition 2 when ECU failed to update the first time when I go to stage 3. Now, I remembered a call came through and connected to the Bluetooth. I didn't try to start the car after, so never knew it wouldn't have started or not, but I just tried it again without any issue.
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      01-10-2013, 07:40 PM   #22
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2008 BMW 128i  [10.00]
Glad to see this tale of customer service. My 128i is about to get a tune from evolve
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"The 1-series is the last car that BMW engineered before the Germans, as a car-making culture, fell out of love with driving." - R&T 2013 135is
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