DCT and A/C rpm

[elzorro4]

I know there are tons of threads regarding this topic but I just want your opinion regarding warranty.

When I turn on the A/C, mainly with cold engine, the sometimes acts as it was being drived by a complete idiot. It suddenly accelerates (because rpms drop suddenly so it tries to compensate), when stopped or at very low speed the throttle has some serious lag and it even shuts off if I try to drive it seconds after I turn it on.

The car is under warranty and I told the dealer about this issue several times. They say that when they plug the car no update pops up so the car has the latest software (I doubt it since the car was manufactured on december 2012 and never received a DCT update) and they also argue that if they make an update at my request, without the system requiring it, and this brings any trouble to the car the costs would be charged to me....

I doubt this is "normal" and that BMW dont have any update...

What should I ask the dealer to do since they say the system is up-to-date?

Thanks

[gmartan]

Originally Posted by elzorro4

I know there are tons of threads regarding this topic but I just want your opinion regarding warranty.

When I turn on the A/C, mainly with cold engine, the sometimes acts as it was being drived by a complete idiot. It suddenly accelerates (because rpms drop suddenly so it tries to compensate), when stopped or at very low speed the throttle has some serious lag and it even shuts off if I try to drive it seconds after I turn it on.

The car is under warranty and I told the dealer about this issue several times. They say that when they plug the car no update pops up so the car has the latest software (I doubt it since the car was manufactured on december 2012 and never received a DCT update) and they also argue that if they make an update at my request, without the system requiring it, and this brings any trouble to the car the costs would be charged to me....

I doubt this is "normal" and that BMW dont have any update...

What should I ask the dealer to do since they say the system is up-to-date?

Thanks

Easy one. Go to another dealer. It took them three years but this was finally fixed in the last (late 2014?) DME and DCT flash from BMW. Lot's of discussion around this elsewhere in the forum. Yours sounds like a partularly bad iteration though.

[elzorro4]

thanks for your reply, but where can I find a BMW article with this update? I would like to show them that BMW released an update, if not its their word vs mine, and they say "dont trust forums...."

[ignote]

Updated DME software and got fun noises.. http://www.1addicts.com/forums/showthread.php?t=1033690