BMW 1 Series Coupe Forum / 1 Series Convertible Forum (1M / tii / 135i / 128i / Coupe / Cabrio / Hatchback) (BMW E82 E88 128i 130i 135i)
 





 

Post Reply
 
Thread Tools Search this Thread
      04-20-2008, 06:08 PM   #1
mistermojorizin
Lieutenant Colonel
 
mistermojorizin's Avatar
 
Drives: 135i
Join Date: Apr 2008
Location: Los Angeles

Posts: 1,658
iTrader: (0)

Best LA dealer for service? loaner policy?

RANT: I just found out that some dealers won't give a loaner unless you bought your car there. This was a shock b/c coming from infiniti, i could go to almost any dealer, leav the car for an oil change, and drive off in another g35 for the day. I thought with BMW it would be similar if not better (i thought i read on this forum somewhere that they even have a service where they pick up your car, which made sense to me for the freaking money we're paying).

QUESTIONS:
1) Where in LA can you get a loaner regardless of whether you baught the car there?
2) What are the policies re loaners other than that?
3) which dealers in LA are good at diagnosing problems and fixing them? My most dreaded thing is where a dealer will say that "this is normal." If i bring a car in for warranty issues its a defect, if its normal for other cars, its still a defect.

Thanks
__________________

"KOPEYKA" /// Titanium Silver / Black Leather / Gray Poplar / Sport Package / Premium Package / 6MT / Feb 08 Production
mistermojorizin is offline  
0
Reply With Quote
      04-20-2008, 08:45 PM   #2
lamini
Second Lieutenant
 
Drives:
Join Date: Apr 2008

Posts: 209
iTrader: (0)

go your nearest dealer, for warranty repairs and maintenance programs basic rentals are covered....you'll pay the difference if you want a Bimmer.
lamini is offline  
0
Reply With Quote
      04-20-2008, 09:03 PM   #3
aus
Major General
 
Drives: Odysse
Join Date: Jul 2005
Location: Seal Beach, CA

Posts: 7,305
iTrader: (5)

Most dealer's only give you a car if you bought the car there. And many times, it's Enterprise and not a BMW.
aus is offline  
0
Reply With Quote
      04-20-2008, 09:11 PM   #4
mistermojorizin
Lieutenant Colonel
 
mistermojorizin's Avatar
 
Drives: 135i
Join Date: Apr 2008
Location: Los Angeles

Posts: 1,658
iTrader: (0)

Quote:
Originally Posted by aus View Post
Most dealer's only give you a car if you bought the car there. And many times, it's Enterprise and not a BMW.
yep, just heard about this and it pisses the shit out of me. sales and service are speperate functions with service being much more profitable than sales (bmw pays them for everything they do). I would think they would want to attract service customers. Anyway, this is half the reason for this post.

know of any in LA that will give me a loaner (or pay for rental, i don't care if its bmw)?
__________________

"KOPEYKA" /// Titanium Silver / Black Leather / Gray Poplar / Sport Package / Premium Package / 6MT / Feb 08 Production
mistermojorizin is offline  
0
Reply With Quote
      04-20-2008, 09:58 PM   #5
Stew
Second Lieutenant
 
Drives:
Join Date: Feb 2008

Posts: 207
iTrader: (0)

Send a message via AIM to Stew
I asked a salesmen at New Century BMW in Alhambra about this, and he said they would give loaners to anyone no matter where they bought their BMW as long as it was still under warrenty. Don't know if thats a BMW or other rental or what tho...
Stew is offline  
0
Reply With Quote
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 11:43 PM.




1addicts
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST