BMW 1 Series Coupe Forum / 1 Series Convertible Forum (1M / tii / 135i / 128i / Coupe / Cabrio / Hatchback) (BMW E82 E88 128i 130i 135i)
 





 

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      07-30-2009, 11:25 AM   #45
vividracing
 
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Carlos, when we received the bar, it fit our 135i. I have PM'd you.
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      07-30-2009, 12:39 PM   #46
carlosii
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Quote:
Originally Posted by vividracing View Post
Carlos, when we received the bar, it fit our 135i. I have PM'd you.
But not in my 2009 135i.









Yesterday you told me that fitment issues were corrected on the bracket and today you are telling me that the part fitted well...

Guys be aware of this product and the costumer service of Vivid if you have issues...
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      07-31-2009, 07:28 AM   #47
Luvmybmw
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Just ordered mine (Aluminum.) Look forward to getting the bar installed as soon as I get it! I personally, have had very good service from VividRacing!
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      07-31-2009, 09:26 AM   #48
carlosii
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Originally Posted by vividracing View Post
Not anything to be worried about.
One of the brackets didn't align with the strut bolts. First time I (or JIC) have seen this, so we're figuring either a one-off defect or it was damaged during shipping. Either way, a replacement strut bar is being sent to him.

- Adam
No replacement bar has been sent to me
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      07-31-2009, 09:59 AM   #49
carlosii
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Originally Posted by Luvmybmw View Post
Just ordered mine (Aluminum.) Look forward to getting the bar installed as soon as I get it! I personally, have had very good service from VividRacing!

Good luck with the fitment of the bar you ordered... The one that I received didn't fit on my car ('09 135i).

The costumer service that I had received from VividRacing has been the worst. I sent them back the bar for replacement, at first they told me that as soon FedEx picked up the damage bar they were going to send me a replacement, that was NOT true, 4 days after they received the damage bar after a couple of emails that I sent them asking for status of my replacement they email me back that the fitment issues on the passenger bracket were corrected and that they were going to ship back the bar to me. Then yesterday, they email me again telling me that the bar fitted well on their ('08 135i) and if I want the bar back I will have to pay for the shipping charges again... That is not what they told at me first... Is it not a reason to be ? In other words, they don't care if the bar doesn't fit my car... If I don't pay for the shipping charges again they are not going to send me back the bar and if I pay to send it back they are going to send me the same bar that doesn't fit my car...

When they are selling you the item their service is "A+", but when there's an issue with an item they sell, their service is the WORST.

I'm just telling you my experience so far with them...

BTW: English is my second language, sorry if my grammar is not perfect...
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      07-31-2009, 07:16 PM   #50
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Here's a new pic of my strut bar. I had no fit problems. I had mine installed when I installed coilovers. I picked up a suspension noise that I blamed on the bar and it's difficult to deal with bolts and acorn nuts that attach the bar. I recently replaced the bolts and still have the noise, must be my KW coilovers or how they were installed. So I'd say with better bolts the bar is now a winner in my mind.
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      08-04-2009, 11:33 AM   #51
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Quote:
The costumer service that I had received from VividRacing has been the worst
Carlosii - you want assistance with your issue yet you type this? You do know we are not the government, Burger King, or the DMV. So your words do not solve anything. We are doing what we can to assist you for your issue. Vivid Racing is not the manufacture of this part. But we are the ones that released it to the community and tested fitted it on our own Project 135I seen here.

As soon as the bar was received back here, we test fitted it on our own 135I and it fit. So if it fits OUR car, then it fits YOUR car. If the bar was damaged in shipping, we insure everything with Fedex for the FULL value. The bar was not damaged. I will GLADLY send the bar back to you without charging you shipping. Not because of your post, but so you can see that it fits your car and you have just used a forum for the complete reason they are not here for.

Thank you for your business.

Dan
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      01-19-2010, 01:39 PM   #52
rsjean
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Is the special over?
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      01-19-2010, 01:44 PM   #53
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Sold out. We only have Cross Coilovers left.
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