BMW 1 Series Coupe Forum / 1 Series Convertible Forum (1M / tii / 135i / 128i / Coupe / Cabrio / Hatchback) (BMW E82 E88 128i 130i 135i)
 





 

Post Reply
 
Thread Tools Search this Thread
      10-12-2012, 08:59 PM   #1
alvitdk
First Lieutenant
 
alvitdk's Avatar
 
Drives: 13' Nissan 370Z
Join Date: Nov 2011
Location: NY/TX

Posts: 337
iTrader: (2)

Garage List
Perfect BMW Service

Just wanted to praise my local BMW dealer in Morristown, NJ.

Just 3 days before end of my warranty I got them to:

Replace the convertible top
Replace the inner roof liner
Replace the dashboard
Replace the Leather on the driver seat

all covered under warranty, and all denied at Orange County BMW, NY.

They got me as a customer for life.
__________________
---------------------------------------------------------------
13' Nissan 370Z, Pearl White, Sport suspension...no mods YET
Also Drive: 13' Mazda CX-5
Also Ride: 11' Triumph Speedmaster, 73' Triumph Tiger
alvitdk is offline   United_States
0
Reply With Quote
      10-12-2012, 10:57 PM   #2
LeifW
Captain
 
Drives: 1M AW
Join Date: May 2007
Location: CT, USA

Posts: 634
iTrader: (0)

That's great service. Thanks for sharing.

Leif W.
LeifW is offline  
0
Reply With Quote
      10-12-2012, 11:06 PM   #3
HeyMoe53
Lieutenant
 
Drives: '13 128 M-Spt. LeMans/Oyster
Join Date: Mar 2008
Location: Central PA

Posts: 577
iTrader: (0)

Gee-why didn't you deal with the dealer in Morristown when you bought the car? It sounds like they have treated you well.
HeyMoe53 is offline  
0
Reply With Quote
      10-13-2012, 08:29 AM   #4
alvitdk
First Lieutenant
 
alvitdk's Avatar
 
Drives: 13' Nissan 370Z
Join Date: Nov 2011
Location: NY/TX

Posts: 337
iTrader: (2)

Garage List
Quote:
Originally Posted by HeyMoe53 View Post
Gee-why didn't you deal with the dealer in Morristown when you bought the car? It sounds like they have treated you well.
Because I picked up the car in Pittsburgh and my closest dealer in NY is Orange County BMW.

They literally told me the top would only be replaced if there would be a hole in it, not because it is worn thin. After calling BMW North America I was told it is up to the dealers and I should try a different one, great advise (in a good and bad way) I would have thought BMW NA would take it on directly to decide.
__________________
---------------------------------------------------------------
13' Nissan 370Z, Pearl White, Sport suspension...no mods YET
Also Drive: 13' Mazda CX-5
Also Ride: 11' Triumph Speedmaster, 73' Triumph Tiger
alvitdk is offline   United_States
0
Reply With Quote
      10-15-2012, 12:18 AM   #5
1ToBeOn2Wheels
Freude am Fahren
 
Drives: 135i
Join Date: Oct 2007
Location: California

Posts: 684
iTrader: (0)

Send a message via AIM to 1ToBeOn2Wheels
Just curious, but why did your dashboard get replaced?
__________________

-2012 VW MKVI GTI Autobahn w/ DSG (SOLD)
-2008 E82 N54 135i Coupé 6MT
-2001 E46 M3 Coupé 6MT (Retired)
1ToBeOn2Wheels is offline   United_States
0
Reply With Quote
      10-15-2012, 12:32 AM   #6
golf_234
First Lieutenant
 
Drives: 2007 C230
Join Date: Feb 2012
Location: Salt Lake City

Posts: 375
iTrader: (0)

and seat
__________________
golf_234 is offline  
0
Reply With Quote
      10-15-2012, 11:30 PM   #7
alvitdk
First Lieutenant
 
alvitdk's Avatar
 
Drives: 13' Nissan 370Z
Join Date: Nov 2011
Location: NY/TX

Posts: 337
iTrader: (2)

Garage List
Quote:
Originally Posted by 1ToBeOn2Wheels View Post
Just curious, but why did your dashboard get replaced?
Because of the airbag pushing through it. It will probably appear again after a while, but I have seen some 2009 1 series without that problem.
__________________
---------------------------------------------------------------
13' Nissan 370Z, Pearl White, Sport suspension...no mods YET
Also Drive: 13' Mazda CX-5
Also Ride: 11' Triumph Speedmaster, 73' Triumph Tiger
alvitdk is offline   United_States
0
Reply With Quote
      10-16-2012, 05:09 PM   #8
1ToBeOn2Wheels
Freude am Fahren
 
Drives: 135i
Join Date: Oct 2007
Location: California

Posts: 684
iTrader: (0)

Send a message via AIM to 1ToBeOn2Wheels
Quote:
Originally Posted by alvitdk View Post
Because of the airbag pushing through it. It will probably appear again after a while, but I have seen some 2009 1 series without that problem.
Interesting that they replaced that for you. I remember reading the TSB a while back, and it specifically says to not replace dashboards for the airbag showing through issue, as there is nothing that can be done, and it can/will come back. Lucky that you were able to get yours replaced though.
__________________

-2012 VW MKVI GTI Autobahn w/ DSG (SOLD)
-2008 E82 N54 135i Coupé 6MT
-2001 E46 M3 Coupé 6MT (Retired)
1ToBeOn2Wheels is offline   United_States
0
Reply With Quote
      10-16-2012, 06:53 PM   #9
Duttch
Dutch guy in the usa.
 
Duttch's Avatar
 
Drives: 2010 128i convertible
Join Date: Jun 2011
Location: Raleigh, nc

Posts: 61
iTrader: (0)

Garage List
2010 128  [0.00]
How many days was your car in the shop to put a new top on.
Mine is already in for two weeks and not done yet.
__________________
Horsepower has this tendency to break things. If you're not breaking anything you're not going fast enough.
Duttch is offline   United_States
0
Reply With Quote
      10-17-2012, 06:44 AM   #10
JimD
Colonel
 
JimD's Avatar
 
Drives: 128i convertible
Join Date: Apr 2009
Location: Lexington, SC

Posts: 2,628
iTrader: (0)

This is repetitive but my last top replacement was done in a day. I did not bring it in until they had the parts and then I had the car back 24 hours later. If you are waiting much longer than this, I believe it is due to not having the parts. I've also replaced a top in a Fiat 124 and it took me less than a day. It was a simpler top but it is still not a terribly involved process.

Jim
__________________
128i Convertible, MT, Alpine White, Black Top, Taupe Leatherette, Walnut, Sport
Ordered 5/22/09, Completed 6/4/09, At Port 6/9/09, On the Georgia Highway 6/13/09, Ship Arrived Charleston 6/24/09 at 10pm, PCD 7/21/09
JimD is offline  
0
Reply With Quote
      10-17-2012, 07:08 AM   #11
alvitdk
First Lieutenant
 
alvitdk's Avatar
 
Drives: 13' Nissan 370Z
Join Date: Nov 2011
Location: NY/TX

Posts: 337
iTrader: (2)

Garage List
Quote:
Originally Posted by Duttch View Post
How many days was your car in the shop to put a new top on.
Mine is already in for two weeks and not done yet.
I waited until they had all parts needed, got a loaner for 2 days and everything is like new. Still waiting for the arrival of the dash and the seat cover though.
__________________
---------------------------------------------------------------
13' Nissan 370Z, Pearl White, Sport suspension...no mods YET
Also Drive: 13' Mazda CX-5
Also Ride: 11' Triumph Speedmaster, 73' Triumph Tiger
alvitdk is offline   United_States
0
Reply With Quote
      10-17-2012, 07:11 AM   #12
alvitdk
First Lieutenant
 
alvitdk's Avatar
 
Drives: 13' Nissan 370Z
Join Date: Nov 2011
Location: NY/TX

Posts: 337
iTrader: (2)

Garage List
Quote:
Originally Posted by 1ToBeOn2Wheels View Post
Interesting that they replaced that for you. I remember reading the TSB a while back, and it specifically says to not replace dashboards for the airbag showing through issue, as there is nothing that can be done, and it can/will come back. Lucky that you were able to get yours replaced though.
Yep, remember the TSB as well, but when I picked up the car from the top replacement I was ask if everything else is OK and I just mentioned it, with no intention to get it replaced. The service manager came back saying he checked other 1er and they do not have the issue, so he went ahead and ordered the dash.

I am aware it will probably come back, but maybe it takes more than 2 Years when I plan to sell the car.
__________________
---------------------------------------------------------------
13' Nissan 370Z, Pearl White, Sport suspension...no mods YET
Also Drive: 13' Mazda CX-5
Also Ride: 11' Triumph Speedmaster, 73' Triumph Tiger
alvitdk is offline   United_States
0
Reply With Quote
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 01:22 AM.




1addicts
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST