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      06-14-2010, 08:33 PM   #1
scott135i
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Breyton Wheels of Germany



So... long story short.... I bought a set of Breyton GTS-R's for my 135i... low and behold when changing to a new set of tires, I noticed a crack on the inner lip of one of the wheels. I had the wheel inspected and the 'wheel guy' said he thought the crack was more likely due to a defect in the metal than an impact damage, although a hard impact is what could have caused the cracked.

I emailed Breyton's customer service direct, in Germany, and within 24 hours they got back to me, asking for more info and proof of purchase (I bought a replacement wheel through Tire Rack). 3 days later I email them pictures and more info and they let me know they are mailing me an exchange wheel.

What comes in the mail today, just 7-8 days after contacting them the very first time, my replacement WHEEL!

Now that my friends, is excellent customer service. It goes to show that Breyton, a highly established company that deals in business worldwide, is extremely willing to stand behind their high quality products.

Just my experience I'm sharing....
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2013 BMW 550xi Sedan (AW/Black): Current
2011 BMW 335d Sedan (Blue Water/Black) : Retired
2008 BMW 135i Coupe (BSM/Red) & (White/Black) Retired
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      06-15-2010, 01:39 AM   #2
Dangerlucas
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Nice, this makes me feel good as I too have a set of these wheels.
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      06-15-2010, 08:55 AM   #3
mineo77
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hell ya! nice!!
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