Shipping to Australia: A Fact Sheet

[_Ryan_]

Originally Posted by radrat

dh58,

There's a number of companies that can provide you with a US address and then you just have your goods shipped there and they will on-ship to you in Australia (or anywhere).

I have used shipito for a number of years and they have been very good. Some of the higher volume retailers can get lower rates so it pays to check both the price of the item you're buying plus their shipping rate.

Big items / awkward sized items can be expensive. They shipped 4 wheels to me for about $540 including insurance, they arrived in 5 days, no other fees except their fees which are low (maybe <$20, can't remember).

The package for 2 wheels worked out to be;

51.10 lbs (23.17 kg)
23"×23"×23" (59×59×59 cm)

The wheels weighed less than 20lb each, but they were packed really well!

www.shipito.com

I also have had success using shipitto- its the freight forwarder of choice for most people I know.

[MrBlonde]

I use shipito

[Ian///M]

+1 on shipito.com

[Ian///M]

FYI Tischer/GetBMWParts can't ship direct to us in Oz any longer thanks to BMW AU complaints on lost revenue! .Must be sent to a US address.

Back to using shipito.com I suppose.

[RaihaX]

That is gay!

[BMW86]

Originally Posted by ianf

FYI Tischer/GetBMWParts can't ship direct to us in Oz any longer thanks to BMW AU complaints on lost revenue! .Must be sent to a US address.

Back to using shipito.com I suppose.

Real shame about Tischer! I need to pick up some LCI's...

I've only used shipito.com once after hearing all the sound reviews. Service is very simple, can easily save some money. But my shipment arrived damaged. Seller told me to take it up with the freight forwarder.

I requested to make a claim for damages, they asked me file a claim through their website. At the time there was only an option to file for a lost claim. I did this anyway, uploaded photos through there plus tried emailing them. They kept saying to 'file for a damage claim'. After 22 days I logged in to their website and found a NEW link for a damages claim on my home page that allows me to upload photos for a damages claim. I did it.

I send an email right away and get a reply a few days later saying I'm past Fedex 21 day police. Umm

Bit frustrated because I did everything right and still got the shaft. I know my experience is in the minority but I'm not sure if anyone has had to file a claim for damages before, this was my first time ever and it was an epic fail. Sent them multiple emails and never heard back from them since.

[Ian///M]

Originally Posted by BMW86

Real shame about Tischer! I need to pick up some LCI's...

I've only used shipito.com once after hearing all the sound reviews. Service is very simple, can easily save some money. But my shipment arrived damaged. Seller told me to take it up with the freight forwarder.

I requested to make a claim for damages, they asked me file a claim through their website. At the time there was only an option to file for a lost claim. I did this anyway, uploaded photos through there plus tried emailing them. They kept saying to 'file for a damage claim'. After 22 days I logged in to their website and found a NEW link for a damages claim on my home page that allows me to upload photos for a damages claim. I did it.

I send an email right away and get a reply a few days later saying I'm past Fedex 21 day police. Umm

Bit frustrated because I did everything right and still got the shaft. I know my experience is in the minority but I'm not sure if anyone has had to file a claim for damages before, this was my first time ever and it was an epic fail. Sent them multiple emails and never heard back from them since.

Sounds, unlucky mate. shipito is cheaper/quicker than USPS, but I suppose there is that lack of responsibility by the seller then. I got my MadDad's using shipito, no issues.

My point is that BMW AU make so much $$$ outta us, and now they are whinging about overseas BMW sellers.

[TimMc]

Originally Posted by RaihaX

That is gay!

Says the guy who told me I could touch his knob when I'm in Perth.

[MrBlonde]

Originally Posted by BMW86

..
I've only used shipito.com once after hearing all the sound reviews. Service is very simple, can easily save some money. But my shipment arrived damaged. Seller told me to take it up with the freight forwarder.
..
Bit frustrated because I did everything right and still got the shaft. I know my experience is in the minority but I'm not sure if anyone has had to file a claim for damages before, this was my first time ever and it was an epic fail. Sent them multiple emails and never heard back from them since.

Go onto the shipito forums and tell your story long and loud. A moderator will come along and help you.

[pavo335]

Originally Posted by TimMc

Says the guy who told me I could touch his knob when I'm in Perth.

:

[Taymaishu]

Originally Posted by ianf

FYI Tischer/GetBMWParts can't ship direct to us in Oz any longer thanks to BMW AU complaints on lost revenue! .Must be sent to a US address.

Back to using shipito.com I suppose.

Thanks Ian.

I should edit the OP soon to include this info!

[BMW86]

Originally Posted by MrBlonde

Go onto the shipito forums and tell your story long and loud. A moderator will come along and help you.

I didn't know they had a shipito forum. Thanks Kenny, I'll do that

[Harlequin]

Originally Posted by ianf

FYI Tischer/GetBMWParts can't ship direct to us in Oz any longer thanks to BMW AU complaints on lost revenue! .Must be sent to a US address.

Back to using shipito.com I suppose.

THat sucks the big fat hairy one... Ian, can I ask where/who you got this info from?

[BMW86]

Originally Posted by Harlequin

THat sucks the big fat hairy one... Ian, can I ask where/who you got this info from?

Evan told me in a PM a few days ago too.

[Dabaitu]

Originally Posted by BMW86

Evan told me in a PM a few days ago too.

This isn't welcome news. They were always good to deal with.

[Drawn05]

Well, at least there is still ECS Tuning!!

[Ian///M]

Originally Posted by Harlequin

THat sucks the big fat hairy one... Ian, can I ask where/who you got this info from?

Evan @ GetBMWParts

[Harlequin]

Bugger... I've bought heaps of stuff from Ev. Always been great to deal with...

Didn't the same thing happen to UnitedBMW a while back?

[Eddie135]

That is not good, was planning to get the LCI tail lights from Tisher.

BMW AU is so pathetic, prices are always overboard which leads to lost in revenue.

That is why we are forced to sourced parts from overseas.

[Nugget]

I've got hit up for customs for the first time ever, got a letter from Australia Post saying they are holding my parcel. Do people usually use a broker at this point (if so can you recommend one) or is it as simple as filling in a form?

[RaihaX]

last time I got hit by custom (5-6 years ago) - i just gave my credit card details to the custom dude and he just charged me whatever was the cost.

ps. what did you get ?

[Otaku]

Originally Posted by Nugget

I've got hit up for customs for the first time ever, got a letter from Australia Post saying they are holding my parcel. Do people usually use a broker at this point (if so can you recommend one) or is it as simple as filling in a form?

You can either do the paperwork yourself and save a hundred or so, or use a broker which costs more but means your parcel is released faster. I have heard good things about auspostcustoms.com.au, you can send them your invoice and the page you received in the mail via their online system, and as long as you pay up they take care of the rest and can arrange clearance and delivery to your door.