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      07-28-2015, 12:01 PM   #1
Matthew35TT
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Nightmare situation (turbos/wastegate)

Hi everyone. Not a regular member Just wanted to share my experiences in the last 6 months.. any recommendations would be great.

I bought my N54 135i in January. 94k miles (first mistake), 6spd, 1 owner, nav, m package, sport seats, basically every option. Got it for under $14,700 from a used car dealership (second mistake) The car drove great. Super quick, fun to drive, everything I wanted. I figured Id keep it for at least 3-4 years so I decided to purchase an extended warranty from Endurace due to the high mileage i bought it with (third mistake).

30 days later my wastegate is rattling like a rattlesnake. When starting a pull from low rpms, in any gear 2-6, the "engine malfunction" message appears. I figured this is due to my failing turbos. the engine is asking the turbos to work hard and spool up quickly and they cannot. Low air pressure? leak? After bringing it to BMW of Morristown for a $187 diagnosis, they tell me my vacuum lines and hoses are causing the issue. They quote me $900, I get the lines myself and get it done for 75$ elsewhere. Same issue still occuring. I bring it back and tell them its the turbos. They quote me for the turbos but note on the quote "failing wastegate." This is exactly what the warranty company wants to see. They tell me the wastegate is not covered, only the turbos. So I request a revised quote from the dealership knowing they are on my side as they would love to do the service since it was quoted at $7,100. They call me back saying my warranty company is a scam and they wont budge at all. The turbos are indeed failing but they are what is causing the wastegate to fail. Anyone have any similar experience/recommendations? At this point Im just looking to get the car fixed and then sell it.

I made the mistake of getting a high mileage BMW and purchasing a aftermarket warranty, two things Ill never do again.
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      07-28-2015, 12:27 PM   #2
e92ben
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Return the warranty. Take that money and replace your turbos at a good Indy.
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      07-28-2015, 12:30 PM   #3
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Quote:
Originally Posted by e92ben View Post
Return the warranty. Take that money and replace your turbos at a good Indy.

Should have added - I bought the warranty in February, I pay monthly for 18 months. Covers the car for 5 years. So I only have 12 months left to pay. however I doubt they would give me a refund.
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      07-28-2015, 12:32 PM   #4
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Quote:
Originally Posted by Matthew35TT
Quote:
Originally Posted by e92ben View Post
Return the warranty. Take that money and replace your turbos at a good Indy.

Should have added - I bought the warranty in February, I pay monthly for 18 months. Covers the car for 5 years. So I only have 12 months left to pay. however I doubt they would give me a refund.
Did you finance on your car?
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      07-28-2015, 12:34 PM   #5
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Did you finance on your car?
Unfortunately yes
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      07-28-2015, 12:37 PM   #6
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Quote:
Originally Posted by Matthew35TT
Quote:
Originally Posted by e92ben View Post
Did you finance on your car?
Unfortunately yes
Go to the dealer and tell them you want to cancel the extended warranty. The will take it off your balance of your amount financed. You probably won't get a full refund because they will give you some pro rated amount.
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      07-28-2015, 12:44 PM   #7
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Quote:
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Go to the dealer and tell them you want to cancel the extended warranty. The will take it off your balance of your amount financed. You probably won't get a full refund because they will give you some pro rated amount.
The warranty company Endurance, not associated with BMW.
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      07-28-2015, 12:48 PM   #8
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Quote:
Originally Posted by Matthew35TT
Quote:
Originally Posted by e92ben View Post
Go to the dealer and tell them you want to cancel the extended warranty. The will take it off your balance of your amount financed. You probably won't get a full refund because they will give you some pro rated amount.
The warranty company Endurance, not associated with BMW.
? I'm talking about the dealer you bought the car from.
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      07-28-2015, 12:53 PM   #9
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Quote:
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? I'm talking about the dealer you bought the car from.
Right. The warranty is not through that dealer either. It is an aftermarket warranty.
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      08-08-2015, 02:50 PM   #10
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Quote:
Originally Posted by Matthew35TT View Post
Right. The warranty is not through that dealer either. It is an aftermarket warranty.
Most aftermarket warranties will refund you a pro-rated amount depending on how long you've had the policy. Since you recently purchased the car, I'd go back to them and explain the situation.
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      08-08-2015, 04:51 PM   #11
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I have a N54 135i w/95K on it. But owned it since new so I know what went wrong and what is fixed. Depends how the car was treated. I had the wastegate issue at 49,900. Just under warranty and got new turbos. If I get that issue again I will go aftermarket and use an indy shop that I trust. I am sure it will be less than the dealer quote of over $7000. I feel your pain. I have fixed alot on this car but it is a blast to drive Good Luck.. sorry you had a bad experience.
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