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      08-22-2012, 11:16 PM   #947
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Bad timing at my end so I cant pick it up till Tuesday
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      08-24-2012, 02:02 AM   #948
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It has now been 2 days since my original post and I still do not have the car. I have been informed and promised on Wednesday that:

1) Car is in a "GOVT Bond" which has led to the delay
2) They will definately have the car by Friday (Today)

Anyone here know what they mean exactly by GOVT Bond?

Have emailed them this morning and sms'ed the dealer, both without reply.


Quote:
Originally Posted by Zhi View Post
Hi Guys,

Wondering if any of you would have some insights into the following:

I was lucky enough to get an allocation for a 1 M in April and have been tracking delivery since on w2global.

w2global states that my car arrived 31/7 at Fremantle on the "Grand Mercury" and was "delivered from" Fremantle on 7/8.

Have asked the dealer ~ 3 times on whether they have my car since the 7/8 in which they said they have not.

I actually also purchased a Z4 which we received last month where w2global stated it was delivered from Fremantle on 25/7 and we took delivery on 26/7.

I have emailed the dealer about my cause for concern this morning in which I have not received a response.

Anyone here have an idea why my 1 M has gone missing since 7/8?

Anybody on this forum from the eastern states have had their cars already delivered that was on the Grand Mercury?

Many thanks in advance...

Cheers
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      08-27-2012, 02:01 AM   #949
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Just had an update from my dealer...

Car will be another 4 weeks due to "superficial damage to either the rim or front panel which was caused by government department. Need to wait for new parts to come in from Germany"

What do you think guys? BS or just unlucky?


Quote:
Originally Posted by Zhi View Post
It has now been 2 days since my original post and I still do not have the car. I have been informed and promised on Wednesday that:

1) Car is in a "GOVT Bond" which has led to the delay
2) They will definately have the car by Friday (Today)

Anyone here know what they mean exactly by GOVT Bond?

Have emailed them this morning and sms'ed the dealer, both without reply.
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      08-27-2012, 02:27 AM   #950
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It's possible, cars often get damaged between the factory and the dealership and the consumer is usually none the wiser.

I love how they are trying to blame in on the government! Damn that Gillard . . . first the insulation, then mining tax, now this.
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Last edited by NPVPositive; 08-27-2012 at 04:44 AM.
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      08-27-2012, 02:52 AM   #951
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Quote:
Originally Posted by Zhi View Post
Just had an update from my dealer...

Car will be another 4 weeks due to "superficial damage to either the rim or front panel which was caused by government department. Need to wait for new parts to come in from Germany"

What do you think guys? BS or just unlucky?
Legit I'd say. What's the damage specifically... Does it involve a re-spray? I'd press for a loaner while you wait.
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      08-27-2012, 03:13 AM   #952
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I'd say it's time you put on your negotiation hat, I want the wheels painted (if you do of course) I want windows tinted (if you do of course) I want the performance grills and pedals, and anything else you can think of, performance steering wheel, performance seats ( $7000 worth).

You are in the drivers seat cause you ain't getting a new car!

Good luck and sorry to hear the dramas.
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      08-27-2012, 04:14 AM   #953
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Quote:
Originally Posted by AlpineM3E92 View Post
I'd say it's time you put on your negotiation hat, I want the wheels painted (if you do of course) I want windows tinted (if you do of course) I want the performance grills and pedals, and anything else you can think of, performance steering wheel, performance seats ( $7000 worth).

You are in the drivers seat cause you ain't getting a new car!

Good luck and sorry to hear the dramas.
What he said...
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      08-27-2012, 06:16 AM   #954
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Quote:
Originally Posted by NPVPositive View Post
It's possible, cars often get damaged between the factory and the dealership and the consumer is usually none the wiser.

I love how they are trying to blame in on the government! Damn that Gillard . . . first the insulation, then mining tax, now this.
Quote:
Originally Posted by Ian///M View Post
Legit I'd say. What's the damage specifically... Does it involve a re-spray? I'd press for a loaner while you wait.
Quote:
Originally Posted by AlpineM3E92 View Post
I'd say it's time you put on your negotiation hat, I want the wheels painted (if you do of course) I want windows tinted (if you do of course) I want the performance grills and pedals, and anything else you can think of, performance steering wheel, performance seats ( $7000 worth).

You are in the drivers seat cause you ain't getting a new car!

Good luck and sorry to hear the dramas.

All of the above but most of all, go and see your car in its current 'damaged' state. They can't refuse you.

After you have seen it, calmly say you're not happy and let them squirm around you and if you want to, discuss the sweeteners. They will come to the party quickly as all dealers hanging out for positive post-sale feedback.

Sorry to hear your frustration, good luck mate.
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      08-27-2012, 07:48 AM   #955
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Thanks everyone for your input...

Will await their report on what exactly was the damage...

The only problem I envisage is that they have mentioned it was damaged caused by government authorities and therefore, I have no leverage?
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      08-27-2012, 07:50 AM   #956
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Quote:
Originally Posted by Zhi View Post
Thanks everyone for your input...

Will await their report on what exactly was the damage...

The only problem I envisage is that they have mentioned it was damaged caused by government authorities and therefore, I have no leverage?

BS, you are buying a BRAND NEW CAR, not a repaired car for over $100,000!
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      08-27-2012, 07:58 AM   #957
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mate, don't wait. don't wait for any report or feedback. your car should already be at your dealer or panel shop. just rock up and see for yourself. stop their BS and help yourself get some sleep between now and delivery!
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      08-27-2012, 07:46 PM   #958
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I'm sceptical of this claim that it was damaged by "government employees".

AFAIK, BMW's supply chain from the ship to the dealer is operated by private companies like TNT automotive logistics. When the cars drive off a ship I think they go into a bonded storage area run by a private company. So no "government employees" ever touch the car, other than the small possibility that a customs officer inspects it.

My guess is that a TNT driver (or equivalent) has damaged the car while moving it around the wharf area.
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      08-27-2012, 08:26 PM   #959
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Quote:
Originally Posted by NPVPositive View Post
I'm sceptical of this claim that it was damaged by "government employees".

AFAIK, BMW's supply chain from the ship to the dealer is operated by private companies like TNT automotive logistics. When the cars drive off a ship I think they go into a bonded storage area run by a private company. So no "government employees" ever touch the car, other than the small possibility that a customs officer inspects it.

My guess is that a TNT driver (or equivalent) has damaged the car while moving it around the wharf area.
moving might not be the correct word, mmmmmmm what about racing

I'd demand to see the car and evaluate the damage for yourself.
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      08-27-2012, 11:35 PM   #960
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Just got off the phone to from a friend of mine who's a dealer principle for another manufacturer...

He basically confirmed what NPV has said that after release from port its in BMW's hands, not the governments.

Will be taking this up with the dealer..

Many thanks for your contributions again
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      08-27-2012, 11:52 PM   #961
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Quote:
Originally Posted by Zhi View Post
Just got off the phone to from a friend of mine who's a dealer principle for another manufacturer...

He basically confirmed what NPV has said that after release from port its in BMW's hands, not the governments.

Will be taking this up with the dealer..

Many thanks for your contributions again
remember they are all liars and cheats.
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      09-03-2012, 05:25 AM   #962
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Quote:
Originally Posted by Zhi View Post
Thanks everyone for your input...

Will await their report on what exactly was the damage...

The only problem I envisage is that they have mentioned it was damaged caused by government authorities and therefore, I have no leverage?
How did you go Zhi? Driving your M yet?
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      09-03-2012, 09:34 AM   #963
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Hi Jaffa,

Saw the car today for the first time in its "fixed" state. Basically took ~ 4 weeks from arrival at port to dealer...Anyone else here have had or have heard of such a lengthy delay?

Regarding seeing the actual damage, dealer said last week that even BMW Australia wouldn't let them see the damage...

Salesman was busy at the time and will be going in tmr to "negotiate". Gonna try to get them to paint my wheels black.. Hope all goes well..

Will update

Cheers
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      09-04-2012, 04:58 AM   #964
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Met with the dealer today... happy with the outcome..

Getting wheels painted by their authorized panel beater for $500 and they will organize before I take delivery. Original price I got from their panel beater before all these issues arose was $1200...

All in all, still very happy with West Coast BMW, would recommend to any1
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      09-04-2012, 05:36 AM   #965
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Quote:
Originally Posted by Zhi View Post
Met with the dealer today... happy with the outcome..

Getting wheels painted by their authorized panel beater for $500 and they will organize before I take delivery. Original price I got from their panel beater before all these issues arose was $1200...

All in all, still very happy with West Coast BMW, would recommend to any1
All will be forgotten after you have driven it. It's a new car and you're the first owner. Happy for you mate
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      09-04-2012, 07:38 AM   #966
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Im sure your right mate! Cheers

Quote:
Originally Posted by jaffa12 View Post
All will be forgotten after you have driven it. It's a new car and you're the first owner. Happy for you mate
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      09-05-2012, 05:15 PM   #967
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Quote:
Originally Posted by Zhi
Met with the dealer today... happy with the outcome..

Getting wheels painted by their authorized panel beater for $500 and they will organize before I take delivery. Original price I got from their panel beater before all these issues arose was $1200...

All in all, still very happy with West Coast BMW, would recommend to any1
Awesome news, very happy for you it's now all sorted. Enjoy your beast.
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      09-05-2012, 06:16 PM   #968
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Hey D, you can update the list as I am no longer anxiously waiting for AW 1M. 8)
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