BMW 1 Series Coupe Forum / 1 Series Convertible Forum (1M / tii / 135i / 128i / Coupe / Cabrio / Hatchback) (BMW E82 E88 128i 130i 135i)
 





 

Post Reply
 
Thread Tools Search this Thread
      02-13-2013, 06:06 PM   #1
Ian///M
Major General
Ian///M's Avatar
No_Country
90
Rep
6,262
Posts

Drives: 1M (Sold)
Join Date: Mar 2011
Location: Oz

iTrader: (0)

BMW not that dependable

BMW has slipped further. I must say my E46 had zero issues, 135i a few, and 1M 3 warranty claims to date!

Time to save for an LFA
Attached Images
 
__________________
BMW 1M VO - Cobb + PTF e-Tune, Akrapovic wireless, MadDad mids, ETS 5" FMIC, ER CP, TurboSmart PB DV's, SSK, CDV, OCC, AWRON Gauge, Hankook RS-3's, Vorshlag Camber plates
Appreciate 0
      02-13-2013, 07:24 PM   #2
Jeef Beef
Lord Captain Commander
Jeef Beef's Avatar
Australia
50
Rep
3,089
Posts

Drives: a sleeper
Join Date: Oct 2009
Location: Sydney, Australia

iTrader: (0)

It's surprising to see BMW ahead of Scion (Toyota) and Nissan/Infiniti
__________________

E82 135i M-sport: SGM/6MT/Black
Appreciate 0
      02-13-2013, 07:40 PM   #3
Alpine*
Brigadier General
Alpine*'s Avatar
Australia
87
Rep
3,338
Posts

Drives: CLK63 Black
Join Date: May 2008
Location: Australia

iTrader: (0)

Quote:
Originally Posted by Jeef Beef View Post
It's surprising to see BMW ahead of Scion (Toyota) and Nissan/Infiniti
and behind Buick, weren't they importing Commodores as Buicks at some stage? maybe it was just Pontiacs
Appreciate 0
      02-13-2013, 07:53 PM   #4
Jmanscotch
is a Texan
Jmanscotch's Avatar
United_States
14
Rep
387
Posts

Drives: '09 135i - 6MT SOLD
Join Date: Nov 2011
Location: Colorado Springs

iTrader: (6)

Does it note which year models are included in the study? I find it hard to believe some of those positions if we're talking the last 5 years or so...
__________________
- Jake

Appreciate 0
      02-13-2013, 08:00 PM   #5
Knightelf
Captain
Australia
17
Rep
720
Posts

Drives: M235i
Join Date: Oct 2009
Location: Brisbane

iTrader: (0)

Garage List
2011 BMW 135i  [0.00]
Quote:
Originally Posted by Jmanscotch View Post
Does it note which year models are included in the study? I find it hard to believe some of those positions if we're talking the last 5 years or so...
Apparently the survey was based on 2010 models
__________________
Current: 2014 F22 M235i Mineral Grey
Previous: 2011 E82 DCT 135i Space Grey
Appreciate 0
      02-13-2013, 08:04 PM   #6
TWD
Australia
25
Rep
1,074
Posts

Drives: All sorts of Cars
Join Date: Jan 2012
Location: Sydney

iTrader: (0)

E46 FTW
Appreciate 0
      02-13-2013, 08:04 PM   #7
flinchy
Colonel
46
Rep
2,913
Posts

Drives: 130i
Join Date: Nov 2011
Location: QLD, Australia

iTrader: (0)

Quote:
Originally Posted by Jeef Beef View Post
It's surprising to see BMW ahead of Scion (Toyota) and Nissan/Infiniti
strange to see scion so far behind toyota..
Appreciate 0
      02-13-2013, 10:43 PM   #8
sparoz
Brigadier General
sparoz's Avatar
Australia
77
Rep
4,863
Posts

Drives: VO 1///M; AW X3 30d
Join Date: Jun 2008
Location: Sunshine Coast

iTrader: (0)

For the record I had more problems with the e46 than any of my current cars during the first 2 years of ownership.
__________________
Macan Turbo - White
1///M - Valencia Orange
X3 30d - Alpine White
Appreciate 0
      02-13-2013, 10:51 PM   #9
UR25IO
Captain
UR25IO's Avatar
Australia
14
Rep
795
Posts

Drives: 2011 BMW 135i M-SPORT DCT
Join Date: Nov 2011
Location: SYDNEY AUSTRAILIA

iTrader: (1)

I knew I should of bought a Lexus
Appreciate 0
      02-14-2013, 08:02 AM   #10
chrisN
Lieutenant
chrisN's Avatar
Australia
12
Rep
585
Posts

Drives: bmw 125i coupe
Join Date: Dec 2010
Location: sydney

iTrader: (0)

Garage List
2010 125i  [4.33]
lexus is lame, although their customer services is ridiculously good
__________________
Appreciate 0
      02-14-2013, 08:16 AM   #11
amk2912
Lieutenant Colonel
amk2912's Avatar
Australia
23
Rep
1,663
Posts

Drives: '10 X5 40d & '12 F10 520d
Join Date: Dec 2007
Location: Perth

iTrader: (0)

'99 E46 323i - no problems in 5 years
'06 E60 530i - aircon, radio problems
'05 E53 X5 3.0 - what a heap of..... too many issues to remember
'06 E87 130i - no problems
'08 E82 135i - battery problems - plus most of the ones members here have had
'09 E90 M3 - blew two sets of rear tail lights (the LED ones), air intake valve
'10 E70 X5 40d - dodgy tailgate lock, replaced stereo amp, replaced bluetooth module
'12 F10 530d - no problems.... so far

Other cars....

'08 Hyundai Getz - no problems
'08 Hyundai i30 - no problems
'10 Suzuki Kizashi - no problems
__________________
2012 BMW F10 520d M-Sport
2010 BMW E70 X5 xdrive40d

Appreciate 0
      02-14-2013, 10:20 AM   #12
UR25IO
Captain
UR25IO's Avatar
Australia
14
Rep
795
Posts

Drives: 2011 BMW 135i M-SPORT DCT
Join Date: Nov 2011
Location: SYDNEY AUSTRAILIA

iTrader: (1)

Quote:
Originally Posted by chrisN View Post
lexus is lame, although their customer services is ridiculously good
Lexus guys HAVE THE BEST CUSTOMER SERVICE EVER..! some times i think i should of bought another Lexus because of thier customer care and service!
Lexus there cars are reliable..!
Appreciate 0
      02-14-2013, 04:23 PM   #13
chappy
Captain
chappy's Avatar
Australia
22
Rep
616
Posts

Drives: 335 M-SPORT COUPE
Join Date: Nov 2008
Location: Brisbane Australia

iTrader: (0)

Quote:
Originally Posted by UR25IO View Post
Lexus guys HAVE THE BEST CUSTOMER SERVICE EVER..! some times i think i should of bought another Lexus because of thier customer care and service!
Lexus there cars are reliable..!
Yes they have the best customer service with board room if you want meetings full size billard table, gym and private media you can chillout have a wine, softdrinks and teas and coffees and the best was there cakes, i fall for that every time, and after playing pool you can drive any of there cars for about an hour, i do miss all that pampering, but enjoying my bmw a lot more.
And i had a IS200/IS300 and a IS250 before my 335.
Tho i had more trouble with my Lexus IS250 than the bmw.
__________________
THE BEAST Vishnu Procede V5 2.5rev/Stage 2/ AFE DCI Intake /M3 suspension/Forge Intercooler/Alpina B3 AT Flash/Bird's B3 Suspension/BMW OEM M3 Steering Wheel and DCT Paddles/LUX V4 Angel Eyes
Appreciate 0
      02-14-2013, 06:05 PM   #14
UR25IO
Captain
UR25IO's Avatar
Australia
14
Rep
795
Posts

Drives: 2011 BMW 135i M-SPORT DCT
Join Date: Nov 2011
Location: SYDNEY AUSTRAILIA

iTrader: (1)

Quote:
Originally Posted by chappy View Post
Yes they have the best customer service with board room if you want meetings full size billard table, gym and private media you can chillout have a wine, softdrinks and teas and coffees and the best was there cakes, i fall for that every time, and after playing pool you can drive any of there cars for about an hour, i do miss all that pampering, but enjoying my bmw a lot more.
And i had a IS200/IS300 and a IS250 before my 335.
Tho i had more trouble with my Lexus IS250 than the bmw.
Wow thats is strange to hear you having dramas with the IS250. Those car are rely comfy to drive.. LOL I to had a IS200. Dont get me wrong the performance and driver pleasure from BMW is outstanding, but its pointless if you dont have a someone to fall back on with serviceing.. at time the local dealer just makes me feel unwelcome.. also dicking me around with crap when I had my car in for a service..(Note it was in there for 6 weeks)

I just wish the customer serving from BMW was just like Lexus!
Appreciate 0
      02-14-2013, 06:23 PM   #15
Scoobs
Banned
2
Rep
252
Posts

Drives: 135i Space Grey DCT
Join Date: Sep 2009
Location: Sydney Australia

iTrader: (0)

^ agree 100%. The servcie at both the front end ( sales ) and back end ( service ) is very poor from my experience.

I was recently contacted by a "Retention Manager" from BMW Sydney as my CHP is running out. Emailed him 3 times with some basic questions over a week. No response. In the end I had to elevate my questions to someone else to get some answers.

Retention Manager Pffffffft
Appreciate 0
      02-14-2013, 06:41 PM   #16
JB4-335
Colonel
JB4-335's Avatar
Australia
42
Rep
2,671
Posts

Drives: E92 BSM & E70 AW
Join Date: Feb 2011
Location: Australia

iTrader: (1)

Not suprised at all but still enjoy driving one.
__________________
JB4
Appreciate 0
      02-14-2013, 07:02 PM   #17
pavo335
Banned
pavo335's Avatar
33
Rep
2,981
Posts

Drives: 3.5 wheeler
Join Date: Feb 2012
Location: sydney

iTrader: (0)

the only thing about that list i believe is land rover being last
Appreciate 0
      02-14-2013, 07:38 PM   #18
Rivenscyr
Captain
Australia
16
Rep
959
Posts

Drives: muzza-tastic cruiser
Join Date: Oct 2010
Location: george st

iTrader: (0)

Quote:
Originally Posted by pavo335 View Post
the only thing about that list i believe is land rover being last
i snapped up extended warranty as soon as it was offered to me
Appreciate 0
      02-15-2013, 01:48 AM   #19
BBK
Banned
47
Rep
3,078
Posts

Drives: A boring one...
Join Date: Oct 2008
Location: Australia

iTrader: (0)

Garage List
2009 BMW 135i  [2.88]
As always with these reports, it doesn't go into detail the kinds of 'problems' the car has. When you spend big money on a car, you tend to be more antsy over smaller things. For eg: I've read of people here getting warranty work or having issues with 'noises' and wind noise etc. If you buy a $15k Hyundai, you don't go back and whinge about wind noise...
Appreciate 0
      02-15-2013, 01:55 AM   #20
bmw1mc
First Lieutenant
bmw1mc's Avatar
Australia
9
Rep
345
Posts

Drives: BMW 1M Coupe
Join Date: May 2012
Location: Sydney Australia

iTrader: (0)

Touch wood nothing on mine so far! Except me wrecking the damn software install
Appreciate 0
      02-15-2013, 05:53 AM   #21
racer_x
Second Lieutenant
racer_x's Avatar
5
Rep
223
Posts

Drives: When He Has To
Join Date: Jan 2013
Location: Sydney

iTrader: (0)

Quote:
Originally Posted by Scoobs View Post
^ agree 100%. The servcie at both the front end ( sales ) and back end ( service ) is very poor from my experience.

I was recently contacted by a "Retention Manager" from BMW Sydney as my CHP is running out. Emailed him 3 times with some basic questions over a week. No response. In the end I had to elevate my questions to someone else to get some answers.

Retention Manager Pffffffft
Why not try a different dealer? It's not like you didn't give them a chance.

I can't imagine BMW Sydney is short of prospective customers so they will never put in the effort another dealer would.
Appreciate 0
      02-18-2013, 01:40 AM   #22
Scoobs
Banned
2
Rep
252
Posts

Drives: 135i Space Grey DCT
Join Date: Sep 2009
Location: Sydney Australia

iTrader: (0)

^ think you are right on the money there... Problem for me is that I live a short trip through the cross city tunnel away from Sydney BMW.

I emailed their service department last night to enquire how much they were going to rape me for a scheduled "vehicle inspection" - and asked about the cost of an oil change as well.

As expected, I never heard back from them today - so thought I would ring my enquiry through.

Now I know this is a BAD time to ring the service department (4pm ). But still... this is BMW right ! you know - German quality and and service and all that. Was on the phone, on hold, listening to " I like the way you move" for 9 minutes before hanging up.

Those Lexus's are sounding better by the minute

P.S. just joking....
Appreciate 0
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -4. The time now is 05:26 AM.




1addicts
1addicts
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2015, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST