BMW 1 Series Coupe Forum / 1 Series Convertible Forum (1M / tii / 135i / 128i / Coupe / Cabrio / Hatchback) (BMW E82 E88 128i 130i 135i)
 





 

Post Reply
 
Thread Tools Search this Thread
      01-08-2013, 11:03 AM   #1
diegorst
Private First Class
 
Drives: 1M
Join Date: Jul 2011
Location: Lima, Peru

Posts: 137
iTrader: (0)

So, I have a BIG problem with my 1M

I am in the midst of a very big problem. Here's what happened, any input would be greatly appreciated:
Three months ago I had a crash with my baby M. It could've been much worse but luckily I got off relatively unscathed on the whole thing. I hit a rock with my rear right wheel, busted the wheel, tire and part of the suspension. Then I ended up in a ditch on the side on the road with some damage to the front right part of the car but that was about it. It took about 2 months for the parts to get here and then 2 more weeks for the dealer to get it all fixed up and ready.
Now comes the interesting part, the day before they gave it back, the manager of the dealer called me and told me that the water pump had failed when they were testing it and that it would take a couple more days. Then the day before they gave it back, he called me again and told me that there was "a strange sound coming from the engine" and asked me if I had any modifications that could cause this. Here are my mods:
- Akra slip on + Maddad midpipe
- ER Chargepipe
- AFE intake
- I had Evolve R installed before but the car has the stock map on.
- P3Cars Gauge

So I went to pick up my car and the "strange noise" was a horrible whining sound that really scared me when I heard it, my guess was it was the turbos. As I thought, the car had no boost whatsoever and the whining noise was awful. The manager handed me the car as it it was ready to take home except of course for the "strange noise". I took a drive and returned it immediately.
Then the real problem started when they brought the car back in to check it out. They told me that their diagnostics computer could not establish communication with my car and they gave two reasons. First they told me it was because I had probably tuned it and that was why they could not read the computer on my 1M and that would void the warranty on the turbos. I explained to them that the map was stock and told them I that the car was not tuned. Then they saw the P3Cars Gauge and told me that then the problem was probably caused by the person that installed the gauge and that the gauge was interfering with the communication. I explained to them that the gauge only used the OBD port to read info from the computer, and told them that if the gauge was reading the data then why couldn't they communicate with it.
They told me they were going to check it, and told me to give them the stock chargepipe and air filter to swap them them back and try the car again. It stayed there since about december 20th until now.
Today I spoke with them and they said they think the problem if effectively the turbo but that since they cannot communicate with the computer they cannot get a report and process the claim through the warranty. They said that there are 3 channels in the OBD port and that the gauge is probably reading data from the emergency line, but they cannot get the communication going through the other two lines to get the warranty claim.
Does ANYBODY have ANY ideas on what could be going on?! I spoke with Evolve and they told me that there shouldn't be a problem with the communication, even if the had the other map on, but it's stock. Help!
__________________
Diego RdS - Lima, Perú
2011 /// 1M Coupe - BSM
diegorst is offline   Peru
0
Reply With Quote
      01-08-2013, 11:10 AM   #2
cooler2442
Brigadier General
 
Drives: '11 135 Sport DCT
Join Date: Apr 2011
Location: The Valley, Los Angeles

Posts: 3,815
iTrader: (6)

Send a message via AIM to cooler2442 Send a message via Skype™ to cooler2442
Why not just unplug the P3 and try that?
__________________
cooler2442 is offline  
0
Reply With Quote
      01-08-2013, 11:22 AM   #3
-Z-
Second Lieutenant
 
Drives: Black Pyrat
Join Date: Sep 2011
Location: Constitution State

Posts: 268
iTrader: (0)

First off sorry to hear this. I think what he is trying to tell you that Evolve software prevents them from reading the codes... will be hard to argue that.

If it's the turbos and they deny warranty it sucks but on the bright side you can be the first 1M candidate to get the Vargas upgrade.
-Z- is offline  
0
Reply With Quote
      01-08-2013, 11:45 AM   #4
tkbr0wn
Major
 
Drives: 1M BSM (297 of 740)
Join Date: Jun 2008
Location: Atlanta

Posts: 1,212
iTrader: (0)

Car had a tune on it. They have every right to deny warranty. Sorry for you luck, but you have to pay to play.
__________________

● 135i is gone, 1M BSM #297 ●
tkbr0wn is offline   United_States
0
Reply With Quote
      01-08-2013, 11:59 AM   #5
dEvo6
New Member
 
Drives: 1M
Join Date: Nov 2012
Location: ITALY

Posts: 29
iTrader: (0)

Quote:
Originally Posted by tkbr0wn View Post
Car had a tune on it. They have every right to deny warranty. Sorry for you luck, but you have to pay to play.
I don't think that they want to deny warranty. Normally dealer is quite 'open' to repair damages in warranty, he is paid from BMW and the client is happy.
I think that here the problem is that the dealr can not open a warranty number because the procedure needs some comunication via OBD.
So you have to solve the problem in comunication via OBD, I would speak to Evolve first of all
dEvo6 is offline  
0
Reply With Quote
      01-08-2013, 12:02 PM   #6
RimasRS
Colonel
 
RimasRS's Avatar
 
Drives: 135i MT 2009 AW
Join Date: Sep 2010
Location: Europe

Posts: 2,396
iTrader: (0)

Disconnect gauge and push them again. Don't gave up. Also about whining maybe it is gasket between gearbox and engine like some of here experienced and it is known problem for N54.

Keep pushing on them...
RimasRS is offline  
0
Reply With Quote
      01-08-2013, 01:34 PM   #7
ozinaldo
Brigadier General
 
ozinaldo's Avatar
 
Drives: 1M
Join Date: Jan 2011
Location: Chile, Santiago

Posts: 3,045
iTrader: (0)

Quote:
Originally Posted by dEvo6 View Post
I don't think that they want to deny warranty. Normally dealer is quite 'open' to repair damages in warranty, he is paid from BMW and the client is happy.
I think that here the problem is that the dealr can not open a warranty number because the procedure needs some comunication via OBD.
So you have to solve the problem in comunication via OBD, I would speak to Evolve first of all
I agree with this too; since OT's car was accepted even with ER charge pipe and AFe intake on it and the dealer seems to be allright with those. That particular dealer doesn't seem to have an intention of denying warranty.
__________________
"The mark of a great car is one whose overall competence exceeds what you should expect from its individual components and the 1M does just that", Chris Harris.
BMW 1M-SOLD-: TECH: Evolve Race+N55mids, Evolve IC, Michelin PSS, ER cp, aFe filter, CDVx, Vorshlag camber plates, BMS OCC EXTERIOR: trunk spoiler, blacklines, black grills, IND goodies INTERIOR: Alcantara steering wheel, steel pedals, custom mats, MPower e-brake.
ozinaldo is offline   Chile
0
Reply With Quote
      01-08-2013, 02:08 PM   #8
Artemis
Brigadier General
 
Artemis's Avatar
 
Drives: 1M (VO)
Join Date: Jun 2011
Location: Belgium

Posts: 3,194
iTrader: (0)

+1

Seems that your dealer wants to take care of it, but the car appears to be muzzled by some software or hardware issue. So enable it to re-establish contact. Remove/disconnect/reset anything non-stock that might possible interfere with normal communication. Good luck.

"Ground Control to Major Tom
Your circuit’s dead, there’s something wrong
Can you hear me, Major Tom ?"
__________________
“For ’tis the mind that makes the body rich” (W. Shakespeare, The Taming of the Shrew, Act 4, Scene 3)
Artemis is offline   Belgium
0
Reply With Quote
      01-08-2013, 02:25 PM   #9
ZA_1M
Private
 
Drives: BMW 1M
Join Date: Sep 2012
Location: Johannesburg

Posts: 59
iTrader: (0)

If the problem still persists after a reset / remove /reflash, should the dealer not open a PUMA case?

Is the OBD reading a software / hardware version at least?
ZA_1M is offline  
0
Reply With Quote
      01-09-2013, 02:12 PM   #10
Chachirims
Rated ///M for Mature
 
Chachirims's Avatar
 
Drives: 2012 Alpine White
Join Date: Apr 2012
Location: Lima, Peru

Posts: 91
iTrader: (0)

Sorry to hear about your crash bro, hope everything gets resolved. Like the others mentioned, take out the P3 gauge and try to put it back to stock as possible. Good Luck.
Chachirims is offline   Peru
0
Reply With Quote
      01-09-2013, 02:50 PM   #11
ESC OFF
Major
 
ESC OFF's Avatar
 
Drives: 1M (AW) & CaymanS
Join Date: Oct 2009
Location: Chicago

Posts: 1,058
iTrader: (0)

Did your car have the strange sound immediatley after the damage, or after it was serviced? Was there any significant change in the mileage after service?
__________________
The faster you go, the better it feels
ESC OFF is offline   United_States
0
Reply With Quote
      01-09-2013, 03:18 PM   #12
Stan.mac
Second Lieutenant
 
Stan.mac's Avatar
 
Drives: 135i M-Sport
Join Date: Aug 2012
Location: NoVA

Posts: 297
iTrader: (3)

Damn bro, hope everything gets taken care of, I know what it feels like to get the run around from a stealership; but it doesn't seem like that's what they are doing. I'm with everyone else, remove the gauge, hard reset on the batt and see if it works... GL!
__________________
"I live my life a quarter mile at a time. Nothing else matters: not the mortgage, not the store, not my team and all their bullshit. For those ten seconds or less, I'm free."
afe DCI/Greddy Oil Catch Can/Catless DP/ Cobb Stage 2+/Berk Axle-Back(Race)/AAW CP w BOV/H&R Springs/ ALPINA Flash/Helix FMIC/
Stan.mac is offline  
0
Reply With Quote
      01-09-2013, 04:22 PM   #13
Ian///M
Major General
 
Ian///M's Avatar
 
Drives: 1M
Join Date: Mar 2011
Location: AU

Posts: 6,235
iTrader: (0)

All warranty claims have to have the car go under diagnostics first which is sent to Germany. This way all claims are centrally linked on record to a VIN and associated vehicle info such as mileage and codes etc.

I have same mods as OP, Evolve and P3. My side mirrors are cracked and last week the dealer said he would need the car for the day to read diagnostics in order to submit claim to Germany. I unloaded the tune before taking it in. They had no problems with diagnostics.

I suspect your tune is still loaded, although that shouldn't prevent reading diagnostics. An Indy shop here has the full BMW diagnostics Autologic box and they have read my car with Evolve loaded.
__________________
BMW 1M VO - Cobb + PTF e-Tune, Akrapovic wireless, MadDad mids, ETS 5" FMIC, ER CP, TurboSmart PB DV's, SSK, CDV, OCC, AWRON Gauge, Hankook RS-3's, Vorshlag Camber plates
Ian///M is offline   No_Country
0
Reply With Quote
      01-10-2013, 04:39 PM   #14
diegorst
Private First Class
 
Drives: 1M
Join Date: Jul 2011
Location: Lima, Peru

Posts: 137
iTrader: (0)

Of course it was unplugged. The guys at the dealer plugged their diagnostics cable to the OBD in my car, the problem was that their cable wasn't getting any information from my car once it was connected. They guys at the dealer thought that in order to install the gauge someone had messed with the OBD port and reprogrammed something, but this is incorrect, the gauge is simply plug and play and it reads data from the OBD.

Quote:
Originally Posted by cooler2442 View Post
Why not just unplug the P3 and try that?
__________________
Diego RdS - Lima, Perú
2011 /// 1M Coupe - BSM

Last edited by diegorst; 01-10-2013 at 04:49 PM.
diegorst is offline   Peru
0
Reply With Quote
      01-10-2013, 04:47 PM   #15
diegorst
Private First Class
 
Drives: 1M
Join Date: Jul 2011
Location: Lima, Peru

Posts: 137
iTrader: (0)

Quote:
Originally Posted by tkbr0wn View Post
Car had a tune on it. They have every right to deny warranty. Sorry for you luck, but you have to pay to play.
You completely missed my point. They are not denying the warranty claim. They dealer cannot diagnose the problem with my turbos through their diagnostics cable (for whatever reason) and they cannot open the warranty claim as dEvo6 said.

Quote:
Originally Posted by dEvo6 View Post
I don't think that they want to deny warranty. Normally dealer is quite 'open' to repair damages in warranty, he is paid from BMW and the client is happy.
I think that here the problem is that the dealr can not open a warranty number because the procedure needs some comunication via OBD.
So you have to solve the problem in comunication via OBD, I would speak to Evolve first of all
Evolve don't know what's going on and they found it odd that the dealer could not diagnose the problem, they told me that even if the car had the tune loaded, the dealer should still be able to diagnose whats going on through the OBD port.

Anyway, the charge pipe and air intake are back to stock just in case and they are trying to figure out what's going on.
Fingers crossed.
__________________
Diego RdS - Lima, Perú
2011 /// 1M Coupe - BSM
diegorst is offline   Peru
0
Reply With Quote
      01-11-2013, 03:07 PM   #16
Ian///M
Major General
 
Ian///M's Avatar
 
Drives: 1M
Join Date: Mar 2011
Location: AU

Posts: 6,235
iTrader: (0)

Have you been able to load the sock tune back on?
__________________
BMW 1M VO - Cobb + PTF e-Tune, Akrapovic wireless, MadDad mids, ETS 5" FMIC, ER CP, TurboSmart PB DV's, SSK, CDV, OCC, AWRON Gauge, Hankook RS-3's, Vorshlag Camber plates
Ian///M is offline   No_Country
0
Reply With Quote
      01-11-2013, 05:55 PM   #17
sparoz
Brigadier General
 
sparoz's Avatar
 
Drives: VO 1///M; AW X3 30d
Join Date: Jun 2008
Location: Sunshine Coast

Posts: 4,816
iTrader: (0)

Quote:
Originally Posted by Ian///M View Post
Have you been able to load the sock tune back on?
+1
__________________
1///M - Valencia Orange
X3 30d - Alpine White

Under Six Seconds http://www.under6s.com
sparoz is offline   Australia
0
Reply With Quote
      01-12-2013, 10:44 AM   #18
diegorst
Private First Class
 
Drives: 1M
Join Date: Jul 2011
Location: Lima, Peru

Posts: 137
iTrader: (0)

Quote:
Originally Posted by Ian///M
Have you been able to load the sock tune back on?
Yes I was able to load the stock tune back on, so in that matter I know the OBD port is working just fine.
__________________
Diego RdS - Lima, Perú
2011 /// 1M Coupe - BSM
diegorst is offline   Peru
0
Reply With Quote
      01-12-2013, 11:15 AM   #19
diegorst
Private First Class
 
Drives: 1M
Join Date: Jul 2011
Location: Lima, Peru

Posts: 137
iTrader: (0)

UPDATE

So finally good news (although I am bit suspicious about the fools at my local BMW dealer).
The good news is that they were finally able to get the diagnostic for my car via the OBD port. The bad news is that the turbos were the problem, they for some reason failed (my car has 12K kilometers).
The really good news is that my insurance company is extending the coverage of my initial collision, so they are covering the turbos!!
It was approved already so I am just waiting for the dealer to get them and have my baby M totally restored!
The only thing that bothers me is that I find it very suspicious that the bastards at the dealer took 3 weeks to "communicate with my car" and get the diagnostic for what we already knew was the problem: the turbos. And not only that, this happened almost magically and out of the blue only when the insurance company said they would cover it, but before when it was supposed to be a warranty claim to BMW, they (for reasons unknown to them or me) could not get the diagnostic from my car to process the warranty claim...I hate them!!
So now I just have to wait for them to get the parts imported and get my car rolling. What sort of break-in period do you guys think is necessary for my new turbos?!?
__________________
Diego RdS - Lima, Perú
2011 /// 1M Coupe - BSM
diegorst is offline   Peru
0
Reply With Quote
      01-12-2013, 12:15 PM   #20
MDORPHN
Colonel
 
Drives: AW 1M
Join Date: Oct 2010
Location: Wash, DC

Posts: 2,458
iTrader: (0)

Great news.

Once you've confirmed that everything is working properly (boost ok, no oil leaks), you can go for it! To the best of my knowledge, turbos don't require any break-in.

Neil
MDORPHN is offline  
0
Reply With Quote
      01-12-2013, 01:18 PM   #21
robertm
Captain
 
Drives: BSM 1M
Join Date: Oct 2007
Location: dfw

Posts: 875
iTrader: (0)

Something definitely doesn't add up in this story.
robertm is offline  
0
Reply With Quote
      01-12-2013, 04:45 PM   #22
Ian///M
Major General
 
Ian///M's Avatar
 
Drives: 1M
Join Date: Mar 2011
Location: AU

Posts: 6,235
iTrader: (0)

That's great news. I suspect the dealer isn't a fool, but rather there is really something amiss with your car's comms.

Both turbos replaced?
__________________
BMW 1M VO - Cobb + PTF e-Tune, Akrapovic wireless, MadDad mids, ETS 5" FMIC, ER CP, TurboSmart PB DV's, SSK, CDV, OCC, AWRON Gauge, Hankook RS-3's, Vorshlag Camber plates
Ian///M is offline   No_Country
0
Reply With Quote
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 10:57 PM.




1addicts
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST