BMW 1 Series Coupe Forum / 1 Series Convertible Forum (1M / tii / 135i / 128i / Coupe / Cabrio / Hatchback) (BMW E82 E88 128i 130i 135i)
 





 

Post Reply
 
Thread Tools Search this Thread
      01-25-2012, 01:39 AM   #1
Stuart@BMRAutowerkes
Brigadier General
Stuart@BMRAutowerkes's Avatar
112
Rep
4,946
Posts

Drives: a black car
Join Date: Sep 2010
Location: Sydney

iTrader: (3)

How can I get my HPFP replaced under warranty

So my HPFP is gone... I get limp mode, long cranks etc...

anyway dropped the car to a certain BMW dealer beginning with T and ending with rivett, and they said they need to charge me $209 an hour to diagnose what could possibly be wrong with the car...

I get a call back later in the day and they say the fuel pump needs to go however it's not covered under warranty due to my dual cone intake (forgot to put the stock airbox back on)... I said that doesn't affect fuelling and he said it affects the air flow or something, but i wasn't going to argue over the phone so I said I'd get back in touch.
Long story short they are quoting $1,600 for new hpfp + labour

Any ideas how I can get it replaced under warranty? Even if it meant putting oem airbox back on and going to another BMW dealer?

(Procede was removed from the car and all codes were cleared with procede a few days prior to dropping the car off and then I hit limp mode a few times without the procede so as to store a few codes)
Appreciate 0
      01-25-2012, 01:59 AM   #2
chylld
Major
chylld's Avatar
Australia
22
Rep
1,006
Posts

Drives: MY14 428i GC
Join Date: Sep 2009
Location: Sydney, Australia

iTrader: (0)

Garage List
man that sucks

iirc hpfp is purely warranty, surely someone on here has had it replaced under warranty with intake mods? it's unlikely that cones could cause an hpfp failure unless the increased airflow makes the car ask for more fuel and puts the hpfp under more stress... not sure how the system works

$209/hr is cheap! bmw chatswood wanted $220/hr to track down a rattle.
__________________
Daily: F36 428i Gran Coupe :: Mineral Grey on Red/Black :: Msport :: LED :: HUD :: ACC :: h/k
Weekend: Lotus Evora S :: Aspen White on Black
Appreciate 0
      01-25-2012, 02:00 AM   #3
Gumball
Captain
Gumball's Avatar
Australia
7
Rep
603
Posts

Drives: A45
Join Date: Sep 2008
Location: Sydney

iTrader: (0)

That is such crap - good luck...
Appreciate 0
      01-25-2012, 02:01 AM   #4
Ian///M
Major General
Ian///M's Avatar
No_Country
88
Rep
6,262
Posts

Drives: 1M (Sold)
Join Date: Mar 2011
Location: Oz

iTrader: (0)

Buy mine... no HPFP problems and still 2 years warranty

Didn't the 120d confuse them?!?!

Go to another dealer after putting stock airbox back. Try Northshore... they 'warranty' fix everything! I thought HPFP is now under 10 year warranty?
__________________
BMW 1M VO - Cobb + PTF e-Tune, Akrapovic wireless, MadDad mids, ETS 5" FMIC, ER CP, TurboSmart PB DV's, SSK, CDV, OCC, AWRON Gauge, Hankook RS-3's, Vorshlag Camber plates
Appreciate 0
      01-25-2012, 02:11 AM   #5
Stuart@BMRAutowerkes
Brigadier General
Stuart@BMRAutowerkes's Avatar
112
Rep
4,946
Posts

Drives: a black car
Join Date: Sep 2010
Location: Sydney

iTrader: (3)

Quote:
Originally Posted by ianf View Post
Buy mine... no HPFP problems and still 2 years warranty

Didn't the 120d confuse them?!?!

Go to another dealer after putting stock airbox back. Try Northshore... they 'warranty' fix everything! I thought HPFP is now under 10 year warranty?
Ha! Not sure if they noticed the 120d badge or not, doubt they would of...

N55s still have HPFP issues though...

If I cant argue for it to get fixed under warranty I'll either:
a) put stock airbox on and take it to another dealer
b) buy the HPFP myself and DIY install.
Appreciate 0
      01-25-2012, 02:18 AM   #6
MrBlonde
Welcome! To the House of Batiatus!
MrBlonde's Avatar
45
Rep
2,664
Posts

Drives: MB E55, 368 M Coupe, E70 X5
Join Date: Jan 2008
Location: Sydney

iTrader: (0)

Send a message via MSN to MrBlonde
I would say that the BMW dealer network shares information.
__________________
.-=[ Kenny ]=-. 1999 BMW M Coupe 10.775 @ 134.35 mph w/1.600 60' (Best 136.07 mph) 25th August 2004. +2010 X5 35D+

Check out the 1Addicts Drag Racing Standings and Drag Racing 101.
Appreciate 0
      01-25-2012, 02:18 AM   #7
Ian///M
Major General
Ian///M's Avatar
No_Country
88
Rep
6,262
Posts

Drives: 1M (Sold)
Join Date: Mar 2011
Location: Oz

iTrader: (0)

Quote:
Originally Posted by bmroxm5 View Post
Ha! Not sure if they noticed the 120d badge or not, doubt they would of...

N55s still have HPFP issues though...

If I cant argue for it to get fixed under warranty I'll either:
a) put stock airbox on and take it to another dealer
b) buy the HPFP myself and DIY install.
if b), HPFP may require coding??
__________________
BMW 1M VO - Cobb + PTF e-Tune, Akrapovic wireless, MadDad mids, ETS 5" FMIC, ER CP, TurboSmart PB DV's, SSK, CDV, OCC, AWRON Gauge, Hankook RS-3's, Vorshlag Camber plates
Appreciate 0
      01-25-2012, 02:19 AM   #8
ansch
Captain
Australia
8
Rep
610
Posts

Drives: TiAg E90 320i, SGM 135i
Join Date: Dec 2008
Location: Brisbane, Australia

iTrader: (1)

i would suggest a)

you can always do b) as plan B
Appreciate 0
      01-25-2012, 02:30 AM   #9
Gumball
Captain
Gumball's Avatar
Australia
7
Rep
603
Posts

Drives: A45
Join Date: Sep 2008
Location: Sydney

iTrader: (0)

Isn't the HPFP around $USD 450?

Then advan or DYI.

Cant believe any dealer would refuse a HPFP replacement even on a car with meth. Glad I did not get extended warranty.
Appreciate 0
      01-25-2012, 03:20 AM   #10
1q2w3e4r
Breakfast at Tiffany's
1q2w3e4r's Avatar
12
Rep
1,029
Posts

Drives: BMW
Join Date: Jan 2007
Location: Sydney

iTrader: (0)

Send a message via MSN to 1q2w3e4r
Quote:
Originally Posted by MrBlonde View Post
I would say that the BMW dealer network shares information.
Doubtful, Porsche Australia doesn't have the info from individual dealerships unless it is sent through for something. So the dealers 'don't talk to each other'. I had someone trying to track something down for me, the scope of it is unless the car has been to that dealership there isn't a record of it in their system.

I imagine BMW is the same, Mercedes is, or was as well.
__________________
|| 0-60 3.3| 60-130 7.1| 1/4 11.054@ 132.89 ||
Check out my movies
Current; 996 TT, Cayenne TT, BMW E30, Wifey's; Wrangler, 356A Coupe
Appreciate 0
      01-25-2012, 03:25 AM   #11
RaihaX
Major General
RaihaX's Avatar
Australia
69
Rep
5,025
Posts

Drives: 08' 135i
Join Date: Aug 2008
Location: Australia, Perth

iTrader: (2)

If that is the case then should try a different dealer and go from there!

Can't do that in Perth as there is only 1
Appreciate 0
      01-25-2012, 03:40 AM   #12
Honny
Captain
Honny's Avatar
12
Rep
775
Posts

Drives: Something
Join Date: Aug 2009
Location: Perth

iTrader: (0)

Duel cone intake contributed to the HPFP shatting itself? lol remember to take it off and try again with another dealer. Theres no way you should fork out a HPFP whilst your cars under warranty.
Appreciate 0
      01-25-2012, 03:46 AM   #13
MrBlonde
Welcome! To the House of Batiatus!
MrBlonde's Avatar
45
Rep
2,664
Posts

Drives: MB E55, 368 M Coupe, E70 X5
Join Date: Jan 2008
Location: Sydney

iTrader: (0)

Send a message via MSN to MrBlonde
Quote:
Originally Posted by 1q2w3e4r View Post
Doubtful, Porsche Australia doesn't have the info from individual dealerships unless it is sent through for something. So the dealers 'don't talk to each other'. I had someone trying to track something down for me, the scope of it is unless the car has been to that dealership there isn't a record of it in their system.

I imagine BMW is the same, Mercedes is, or was as well.
It would be interesting to know. If they don't log modification against a VIN and share it country wide, there's nothing to stop modders from moving to the next dealership and trying again on a warranty claim.
__________________
.-=[ Kenny ]=-. 1999 BMW M Coupe 10.775 @ 134.35 mph w/1.600 60' (Best 136.07 mph) 25th August 2004. +2010 X5 35D+

Check out the 1Addicts Drag Racing Standings and Drag Racing 101.
Appreciate 0
      01-25-2012, 04:04 AM   #14
UR25IO
Captain
UR25IO's Avatar
Australia
13
Rep
794
Posts

Drives: 2011 BMW 135i M-SPORT DCT
Join Date: Nov 2011
Location: SYDNEY AUSTRAILIA

iTrader: (1)

Quote:
Originally Posted by 1q2w3e4r View Post
Doubtful, Porsche Australia doesn't have the info from individual dealerships unless it is sent through for something. So the dealers 'don't talk to each other'. I had someone trying to track something down for me, the scope of it is unless the car has been to that dealership there isn't a record of it in their system.

I imagine BMW is the same, Mercedes is, or was as well.
Totally agree with you mate... from what i can see from each dealership is that they full hate each other and always being competitive towards one another...

and if the networks are linked should we all pay for the same for all BMW services?
Appreciate 0
      01-25-2012, 04:19 AM   #15
Stuart@BMRAutowerkes
Brigadier General
Stuart@BMRAutowerkes's Avatar
112
Rep
4,946
Posts

Drives: a black car
Join Date: Sep 2010
Location: Sydney

iTrader: (3)

new plan (after arguing my case that DCI doesn't affect HPFP at all) is to put stock airbox on and go to another dealer... if they blame it on the charge pipe, welll..... stock charge pipe and try another dealer.
Appreciate 0
      01-25-2012, 04:25 AM   #16
UR25IO
Captain
UR25IO's Avatar
Australia
13
Rep
794
Posts

Drives: 2011 BMW 135i M-SPORT DCT
Join Date: Nov 2011
Location: SYDNEY AUSTRAILIA

iTrader: (1)

Quote:
Originally Posted by bmroxm5 View Post
new plan (after arguing my case that DCI doesn't affect HPFP at all) is to put stock airbox on and go to another dealer... if they blame it on the charge pipe, welll..... stock charge pipe and try another dealer.
hahahaha Stu you crack me up!!!
Appreciate 0
      01-25-2012, 04:26 AM   #17
RaihaX
Major General
RaihaX's Avatar
Australia
69
Rep
5,025
Posts

Drives: 08' 135i
Join Date: Aug 2008
Location: Australia, Perth

iTrader: (2)

Quote:
Originally Posted by bmroxm5 View Post
new plan (after arguing my case that DCI doesn't affect HPFP at all) is to put stock airbox on and go to another dealer... if they blame it on the charge pipe, welll..... stock charge pipe and try another dealer.
how many dealers are there in Sydney!!!
Appreciate 0
      01-25-2012, 04:30 AM   #18
luster
Major
21
Rep
1,095
Posts

Drives: e90, e88
Join Date: Oct 2011
Location: Sydney AU, NJ US, TST HK

iTrader: (21)

Why oh why would you go to Trivett?
Appreciate 0
      01-25-2012, 04:55 AM   #19
UR25IO
Captain
UR25IO's Avatar
Australia
13
Rep
794
Posts

Drives: 2011 BMW 135i M-SPORT DCT
Join Date: Nov 2011
Location: SYDNEY AUSTRAILIA

iTrader: (1)

Quote:
Originally Posted by luster View Post
Why oh why would you go to Trivett?
what is Trivett doing to themselves... lol dont they want customers?

Lexus Parramatta rocks!!
when i had My Lexus the seat belt started fraying and they guys ague to lexus customer care that the seat belt was not engaging.. so they got me new seat belt fitted with no charge...

got my head lights replace coz they were fogging up after ive change my light globs to and aftermarket ones... free of charge again

wish the guys at Trivett was good as these guys!!
Appreciate 0
      01-25-2012, 05:30 AM   #20
chappy
Captain
chappy's Avatar
Australia
20
Rep
613
Posts

Drives: 335 M-SPORT COUPE
Join Date: Nov 2008
Location: Brisbane Australia

iTrader: (0)

OH DEAR
They like playing hard ball don't they, playing that way they only loose clients and the outrageous prices they charge i left my AFE intake on and my bmw dealer replaced mine no questions asked.
The pumps are only $278.90US at ECS tunning.
Do we get warranty on the pumps for 10years like our usa cosines.
__________________
THE BEAST Vishnu Procede V5 2.5rev/Stage 2/ AFE DCI Intake /M3 suspension/Forge Intercooler/Alpina B3 AT Flash/Bird's B3 Suspension/BMW OEM M3 Steering Wheel and DCT Paddles/LUX V4 Angel Eyes
Appreciate 0
      01-25-2012, 05:39 AM   #21
Zuzu
Major General
Zuzu's Avatar
Australia
107
Rep
7,639
Posts

Drives: VO 1M Beast
Join Date: Mar 2008
Location: SyDnEy Oz

iTrader: (0)

Stu.. I would be making a phone call to BMW Australia..

This is your first pump isn't it ??

Last edited by Zuzu; 01-25-2012 at 06:20 AM.
Appreciate 0
      01-25-2012, 05:52 AM   #22
beemer
force fed Member
beemer's Avatar
Australia
14
Rep
1,052
Posts

Drives: BSM 1M
Join Date: Jul 2008
Location: sydney

iTrader: (0)

same here i would be ringing bmw head orifice and making a nuisance of your self
Appreciate 0
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -4. The time now is 12:32 PM.




1addicts
1addicts
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2015, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST