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      05-05-2015, 12:32 PM   #1
Yeineken
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Drives: '11 135i M Sport
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Anyone heard from GTB Performance?

Ordered a part from them and tried to contact them for an estimate on how long it would take to come in. They haven't answered any emails and their phone goes straight to voicemail. About to dispute the charge and move to the next vendor. Anyone heard from them or ordered anything recently before I do?
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      05-05-2015, 09:47 PM   #2
mike@x-ph.com
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Quote:
Originally Posted by Yeineken View Post
Ordered a part from them and tried to contact them for an estimate on how long it would take to come in. They haven't answered any emails and their phone goes straight to voicemail. About to dispute the charge and move to the next vendor. Anyone heard from them or ordered anything recently before I do?
When did you make the order and when was your first email?
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      05-06-2015, 11:16 AM   #3
Yeineken
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Drives: '11 135i M Sport
Join Date: Dec 2013
Location: Delmarva Peninsula

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'16 Ford Hatchback  [0.00]
'11 135i  [3.88]
'15 X5  [5.00]
Quote:
Originally Posted by mike@x-ph.com
Quote:
Originally Posted by Yeineken View Post
Ordered a part from them and tried to contact them for an estimate on how long it would take to come in. They haven't answered any emails and their phone goes straight to voicemail. About to dispute the charge and move to the next vendor. Anyone heard from them or ordered anything recently before I do?
When did you make the order and when was your first email?
May 1st. Finally got in contact. They were having some website issues. Rich there got me squared away. Good customer service as well.
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      05-07-2015, 03:38 AM   #4
lazyd0c
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I ordered my kw coils with them last year.

+1 for customer service!
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