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Originally Posted by SpencerMH
OK I'll keep doing what I do and stay cool. I guess I got upset when I found out its been five days and they haven't gotten "approval" for something they should be all over.
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Guess they have to work on your schedule too? I am pretty sure the local dealer isn't going to give the approval for this work. Again, since this likely isn't something that happens often, I bet the first step of the approval process started with, wtf? No way? Let's get someone from corporate or get a regional sales manager out there to look at this thing. And I'll bet THAT person has a few things on their plate as well. Not saying that your car is not important, but I can guarantee that it's going to take a few levels of people to sign off on handling based on the dealer diagnosis.
Pull back and see the Big Picture my friend.