Quote:
Originally Posted by ozinaldo
Artemis, I have had "so-so" at its best concerning service and aftersales experience with BMW over the years in countries: France, Turkey, Kazakhstan, Cyprus, Brazil as well; never this bad as in Chile, it is like a joke as you said in your post, they seem to be abducted people not a real car dealer and a monopoly on top of it. May be the worst brand dealer in Chile since I rarely hear this kind of complaints from other brands present here, I myself have way better service and attention to detail from the VW Group dealer for my wife's Skoda Yeti.
I will try to stick with the 1M as long as I can but I almost hope that BMW won't produce another very tempting car so that I can easily leave this behind as a bitter-sweet memory (sorry, getting selfish a bit). It really is the phenomenon of record sales numbers all around the Globe killing the expected BMW quality.
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That's sad...I usually just shoot my dealer an e-mail with the link to one of the threads and they take care of it. I've done that so far for the cracked mirror piece and the fender liners.