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If anyones still interested, they called today and said "the car is ready" out of the blue. It went into the shop on August 12th. A regional manager or someone higher up was involved and he's saying it'll take a few days to work something out and then said the car has to be picked up. I told them not to pick up the car yet.
The service manager also claimed it wouldnt be reported to carfax since it wasnt an insurance claim, which is clearly a lie. The car is worth substantially less than it was before, I do not want them to pick up that vehicle. From the sounds of it they want to write a check for the mileage put on the car (which is less than 1000 miles) to compensate. I want another vehicle for them which is reasonable. The dealer has been unclear the entire time about whats going on and now this regional manager is coming off like he's not that interested in helping.
Any advice? Any thoughts would be useful. I expect to see more of this happening in the future, this more of a widespread problem than it seemed.
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