Quote:
Originally Posted by 1speedbike
I don't know why everyone is jumping to defend iCarbon. I PMed them over a week ago about buying some CF parts, not just grills or solely small parts either, expensive big stuff like a hood, plus grills and maybe splitters.
Over a week later, and no reply whatsoever. They're not getting my business.
Waiting several months for small parts such as grills and a license plate frame is inexcusable. Even if they're waiting on someone else for the parts, the lack of communication is unacceptable. Shame on iCarbon. They make excellent looking, perfect fitting parts, but that's no excuse for this treatment.
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I dont think anyone here is applauding their customer service skill set or their ability to meet deadlines. I think you would find that most if not all members on this forum would rate iCarbon pretty low for their ability to ship the day they originally promise. but there is also no DENYING, they make the best CF products (when in stock) for the 1 series, they have always stood by their product and returned $ if not satisfied...