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Does this sound right?
Okay, I took my 1er into the dealer today to have the Alpine HiFi retrofit done. I knew that this kit required coding after install so I figured best to just let the dealer do it. They quoted me 260 Euro for the job, which is four times their hourly rate of 65 Euro.
Anyway, I dropped the car off at 9:30 this morning. The shop here takes a "siesta" from 2:00 to 3:30 in the afternoon. Around 5 pm I finally call the shop to see what is going on, because they close at 6.
Now, my Spanish in person is pretty decent but it's always much more dicey over the phone for some reason, so I didn't catch everything this guy was saying. But basically he told me that the car wasn't going to be ready until tomorrow, because they were still doing the programming and had to do a road test before they could release the car. He either said that the programming had been going on for 2 1/2 hours or that it had 2 1/2 hours to go - not sure. But he also said that once they hook up the machine they really have no control over how long it takes, which I can understand.
My question is - is this normal? I thought coding for this HiFi system was supposed to take like an hour - should it be taking several times that long? Maybe there are other software updates - anyone else have a 128i serviced recently and receive an unexpected software flash?
Thanks!
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