Quote:
Originally Posted by chadillac2000
Confusing to be honest. I had an Explorer II I'd just sold privately, and then added a bit of money to it in hopes of grabbing a 168000. I'd been following their inventory for years, and noticed that they had one that was in great shape with the proper patina I was looking for. They give a slightly lower price for a wire transfer, so I called in, got all of their information and agreed to purchase the watch. I sent the wire transfer near closing time on a Monday, and emailed them after with a copy of the wire transfer and asking them to provide shipping info. Shipping an expensive watch is absolute torture for me, whether I'm buying or selling.
That's the last time I heard from them. Multiple emails were left unreturned over the next 48 hours, and then I came home that Thursday to a USPS notification saying I'd missed a package. The next morning I went to USPS and signed for the watch that was being held at their facility.
Still no email or phone call which was quite disappointing.
The positives were the price, and the condition of the watch. It's in excellent shape with no flaws to mention and has been running excellent for the past 4 months. I swam in the ocean with it during my Honeymoon with no issue, and it runs great. I've yet to wind the watch as it arrived running and I put it right on. The only time I've tinkered with the settings is when I have to manually adjust the date for non 31 day months.
FWIW, I had my Explorer II, the one I sold to upgrade to the 168000 Sub, serviced at the Water Buyer's Group a few years ago after my mainspring broke and the watch would not wind. For service, they seemed to be the most cost effective and the watch ran/looked perfectly when it returned. I had them fully service everything while they were in there, as well as polish the case and replace the crystal that had a nick in it. That was a better experience than mine with Bob's based purely on customer service.
|
Very surprising to hear, I wonder if they just don't have the resources or man-power to perform all of the follow ups for their customers.
I, too, would be sweating bullets if I wired that large of an amount of money and to hear no word from them over the next 48 hours. I am glad the watch reached your hands and that you were happy with the condition and function!
The watch game has turned into a sickness for me because ever since owning my 1er I have realized that there are no cars that really would put a bigger smile on my face or push me enough to sell my 1er. Since cars are out of the picture, watches are in...and boy oh boy are there some watches that would put a big smile on my face!
But I must have patience for another 6ish years before I can allow myself that little splurge
Today, I wore my Oris and went for a nice drive.
