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the company would be stupid not to give you money back as they are about to start getting a lot of bad press from you, it would be in their best interests to make you happy as a customer.
If they don't resolve the issue start making a fuss about it and recommending people away from their product until the play fair.
you should never be unsatisfied with a product, and they shouldn't have recommended the product without proper research to see if it worked for your car.
I have an M3 front bar in, and have had no problems with it, so that might be something to consider for yourself, at least you get a BMW part that's designed for the chassis. (shared chassis components and underpinnings at least)
sorry you're having such a bad time with the bars, but their are brighter days ahead. spring is on it's way after all!!!
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